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Moises Alvarez
Moises Alvarez at City Volkswagen of Highland

Moises Alvarez | Page 7

Sales Consultant

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

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5.0
282 Reviews
5.0

282 Reviews

Write a Review

282 Reviews of Moises Alvarez

August 02, 2024

Dealership Rating
Employee Rating

This dealer takes first prize in terrible service. They lie, they try to deflect issues and problems. If your from Illinois stay away. Suli in management is a con man lier! remember this if you More

by Engco30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Suli Gaghamin

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Aug 06, 2024

City Volkswagen of Highland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sam Lotta - slotta@cityautogroup.com

Aug 06, 2024

Engco30 responded

No private responses here! People need to know what they are buying and in the case of your shop what there not getting. I will say this. I still have no plates ! The DMV in Illinois is completely lost for words on the incompetence of your dealer. As a result I closed the loan in an effort to force the lien holder to give me my title so I can get plates. As I have stated stay away from this dealer! I should make you refund my 165.00 your charged me for DOC fees. But has been said before it cost me 165.00 dollars for me never to deal with your establishment again. The thought of seeing your slick talking manager “Suli” makes me want to vomit

July 29, 2024

Dealership Rating
Employee Rating

Moises did a wonderful job helping me with my new vehicle purchase. Thank you sir. More

by Djsid005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 30, 2024

City Volkswagen of Highland responded

Thank you for choosing City Volkswagen of Highland. Your feedback and rating mean a lot to us. We're glad Moises and our team were able to help, and we hope to see you again! Sam Lotta - slotta@cityautogroup.com

July 19, 2024

Dealership Rating
Employee Rating

The dealership went above and beyond to take care of my vehicle purchase needs. My salesman Moses was awesome and found the choice for me. More

by Dyeja31
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Howard

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Jul 21, 2024

City Volkswagen of Highland responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mark Benne - mbenne@cityvwhighland.com

July 05, 2024

Dealership Rating
Employee Rating

Moises was very patient and helpful. I was indecisive about returning my lease or buying a new car and I never once felt rushed. Would definitely recommend Moises to friends and family. More

by biggerpawz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 05, 2024

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Moises and our team, and we look forward to working with you again. Mark Benne - mbenne@cityvwhighland.com

July 02, 2024

Dealership Rating
Employee Rating

I took all day and this woman was very patient with me. She let me take my time, gave me a great deal and helped me along the way. She is an awesome woman. If you go up there ask for her for reals. More

by Jakya.norwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston, Lameshia Rogers, Sam Lotta, Payton Cooper , Firas Alqahef, Keith Coleman, Suli Gaghamin, Mike Logan, Mark Masen

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Jul 03, 2024

City Volkswagen of Highland responded

Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mark Benne - mbenne@cityvwhighland.com

July 02, 2024

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Employee Rating

Awesome experience from start to finish. Have nothing but great things to say. Will be back for future buys. This is the way to do it! More

by Jkorelc2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Jul 02, 2024

City Volkswagen of Highland responded

We are very happy to hear Andy and Moises provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Benne - mbenne@cityvwhighland.com

June 29, 2024

Dealership Rating
Employee Rating

Mr. Alvarez was an excellent salesman. Friendly, informative, but not overbearing. He made the experience easy. Explained the features of the vehicle throughly. Would definitely recommend Mr. Alv More

by ABATSON04
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Print
Jun 29, 2024

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Moises and our team here at City Volkswagen of Highland. Mark Benne - mbenne@cityvwhighland.com

June 14, 2024

Dealership Rating
Employee Rating

Moises was amazing, kind, and very helpful throughout the entire purchasing process!!! Stop in to see him today!! More

by Racham1487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 17, 2024

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. Moises and our team appreciate your business and hope to see you again soon! Mark Benne - mbenne@cityvwhighland.com

June 14, 2024

Dealership Rating
Employee Rating

Very nice and helpful. Moises didn’t stress us about buying a vehicle he took a lot of time with us. And he is our new VW guy More

by Rosamex6167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 14, 2024

City Volkswagen of Highland responded

Thank you for sharing your experience with us! We're happy to hear it went well with Moises and truly appreciate your feedback. Mark Benne - mbenne@cityvwhighland.com

June 06, 2024

Dealership Rating
Employee Rating

We were welcomed as soon as we entered the dealership. He has helped us alot More

by Samuel.duran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 07, 2024

City Volkswagen of Highland responded

Thank you for taking the time to write this review, Samuel. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Mark Benne - mbenne@cityvwhighland.com

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