Molly Emerson
Molly Emerson at Subaru of Wesley Chapel

Molly Emerson | Page 4

Service Advisor

Subaru of Wesley Chapel

26570 Silver Maple Pkwy
Wesley Chapel, FL 33544

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4.9
48 Reviews

Languages Spoken

English English

4.9

48 Reviews

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48 Reviews of Molly Emerson

August 07, 2026

Dealership Rating
Employee Rating

5th subaru bought here. Garrett worked to find us the Outback Touring color scheme my wife wanted. Great prices, service and zero pressure More

by dgoebel86
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Subaru of Wesley Chapel responded

Knowing that our service on your Subaru Forester felt well-priced and pressure-free means a lot to our service team. We appreciate your five-star rating and look forward to providing the same hassle-free care on your next visit.

July 20, 2026

Dealership Rating
Employee Rating

I love the Subaru dealership at Wesley Chappel. The the facility is so nice, bright and clean. The customer service is the best. The staff is so friendly and efficient. I have always best treated s More

by chorse2259
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 20, 2026

Subaru of Wesley Chapel responded

It’s wonderful our clean, bright facility and friendly, efficient team turned your Outback service visit into a positive experience. Knowing you feel heard and plan to stick with Subaru means a lot, and we appreciate you recommending us.

July 18, 2026

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Either Subaru’s are terrible unreliable cars that suffer from oil leaks and transmission problems costing over $4000 at just 68,000 miles or Wesley Chapel Subaru tried to scam me out of $4000. Service rep More

by lato1394
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Garrett Mixon

Jul 20, 2026

Subaru of Wesley Chapel responded

We understand why the significant difference between the repair recommendations and your second opinion would be concerning, and we appreciate you sharing your experience. Our goal is always to provide accurate assessments and transparent recommendations based on our technicians' findings and Subaru's guidelines at the time of inspection. We also understand your questions regarding the sequence of the oil change and the repair recommendations. We'd welcome the opportunity to review your visit and discuss the findings with you so we can better address your concerns.

July 13, 2026

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I was completely satisfied. Thank You Thank you Thank you Thank you Thank you Robert More

by 19igemini42
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 13, 2026

Subaru of Wesley Chapel responded

Thank you for the enthusiastic feedback. It means a lot that you were completely satisfied with the service on your Subaru. Garrett will be thrilled to hear your thanks.

July 09, 2026

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Employee Rating

Nice representative- Molly, was extremely helpful and very quick to respond. I love the food truck idea as well. You made my first maintenance visit enjoyable. Time went quickly and your entire team did More

by Randy&Casey
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 10, 2026

Subaru of Wesley Chapel responded

We’re delighted you found Molly’s assistance prompt and helpful. It’s wonderful to know the food truck concept and swift service made your first maintenance visit enjoyable and pass by quickly. We’ll be sure to share your compliments with Molly and the rest of our team. Thank you for choosing us for your Subaru maintenance.

July 06, 2026

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Service staff very accommodating, kind and made sure all my needs were met. Never felt that I was not important. More

by tylerc1950
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 06, 2026

Subaru of Wesley Chapel responded

We’re delighted our team was so attentive and friendly, making sure all of your needs were taken care of. Thank you for trusting us with your Forester and for letting us know you felt valued during your visit.

July 05, 2026

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Very professional service , and excellent communication. Garrett is a great service advisor and I would highly recommend this dealership . Thank you for all your hard work ! More

by BECKACHRISTINA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Garrett Mixon , Chris

Jul 05, 2026

Subaru of Wesley Chapel responded

It’s wonderful to know Garrett delivered professional service and maintained clear communication during your Toyota service. We appreciate your recommendation.

July 03, 2026

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Employee Rating

Already did this. Everyone very helpful! Waiting room comfortable . Always helpful when calling for info too More

by dplumley54
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Andrews

Jul 03, 2026

Subaru of Wesley Chapel responded

We’re glad to hear the visit went smoothly and that you found our waiting room comfortable. It’s great our team could be helpful in person and over the phone for your Subaru Forester. Thanks for sharing your feedback.

July 02, 2026

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Employee Rating

Clean super friendly kept me informed prompt contact on the recall. I am very appreciative. More

by SOLTSTER
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

Subaru of Wesley Chapel responded

Thanks for noting our clean facility and friendly service. Zach and our team were glad to keep you informed during your Subaru Forester recall. We appreciate you sharing your experience.

July 01, 2026

Dealership Rating
Employee Rating

Justin was quick to check us in and kept up updated on our service. He was ver pleasure and smiled a lot during our. Our conversations. More

by BETTYCLARK555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Heiser

Jul 01, 2026

Subaru of Wesley Chapel responded

Thank you for mentioning Justin’s quick check-in and updates during your Subaru Outback service. We appreciate that his warm smile made your visit enjoyable.

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