Monica Alvarado | Page 2

Don't know the names of anyone. The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointm The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointment, just come in. We were told about being able to get a ride to breakfast and they would pick us up afterwards. Went to breakfast ok. Afterwards no pick up even after several calls! Finally called a cab to get back to the dealership, several hours after breakfast. The car wasn't done until afternoon. We will never go back to this dealership! They don't care about the customer at all! We were stranded in the heat for 4 hours, we are in our mid 70's. Very bad experience, and cost us an extra $25.00 for a cab. More

by REXANNV Verified Customer Verified Customer

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I went in for an oil change and they also installed a new fuel pump as part of a recall in record time. Everyone there is great!! fuel pump as part of a recall in record time. Everyone there is great!! More

by arturolatigo Verified Customer Verified Customer

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I took my car in for some repairs and they, the mechanics did a very horrible job, my car was not serviced as it should have been there were a lot of things wrong with it and they the mechanics did a horrib did a very horrible job, my car was not serviced as it should have been there were a lot of things wrong with it and they the mechanics did a horrible job.. More

by RTFLORES48 Verified Customer Verified Customer

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Thank you for everything! Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took Thank you for always accommodating our needs by leaving our keys at the front desk when we could not make it before 6:00 pm. Your service team took great care of us. More

by CRSILVA0220 Verified Customer Verified Customer

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Very happy with drive. Thank you Ana for making experience time efficient and effective 👍.. thank you for Carwash Thank you Ana for making experience time efficient and effective 👍.. thank you for Carwash More

by f4rn4nd4 Verified Customer Verified Customer

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Nice people great service fast and friendly was in and out in less than an hour out in less than an hour More

by garzachad13 Verified Customer Verified Customer

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I received a flat tire overnight, decided to go in and they made my bad night amazing! Immediately upon entering I was greeting and referred to the service desk. Quickly helped me, identified the problem they made my bad night amazing! Immediately upon entering I was greeting and referred to the service desk. Quickly helped me, identified the problem and by the time I knew it I was on the shuttle headed to work! Always called with updates regarding what was happening and received my car in 4 hours! More

by yokogomez14 Verified Customer Verified Customer

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Problem persist. Same issues as with stating the car old or new keys thanks !!!!k Same issues as with stating the car old or new keys thanks !!!!k More

by BENNYA1 Verified Customer Verified Customer

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Very great service will come again. I recomend this place to anyone looking for a vehicle I recomend this place to anyone looking for a vehicle More

by ADRI.ESTRADA07 Verified Customer Verified Customer

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Manny was very professional, thorough and attentive to my Ridgeline’s service needs. He carefully reviewed the trucks history and pre certified status. Ridgeline’s service needs. He carefully reviewed the trucks history and pre certified status. More

by MATTNACCARATO Verified Customer Verified Customer

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