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Monica Moreno-Davila
138 Reviews
138 Reviews
Write a ReviewDealership Experience
3 yrs, 4 mos
Industry Experience
3 yrs, 4 mos
Languages Spoken
English
Spanish
138 Reviews of Monica Moreno-Davila
November 07, 2023
Advantageous and abusive with clients. Garrett, the young salesman, told me that I had a 90-day warranty on my purchase, but when I took my vehicle back to Seguin Chevrolet for an inspecti Garrett, the young salesman, told me that I had a 90-day warranty on my purchase, but when I took my vehicle back to Seguin Chevrolet for an inspection since I was having problems with the heating, the person who helped me in the service department asked me before Anything if I had purchased an extended warranty which I answered no; since it had 90 business days and not even twenty days had passed. He immediately notified me that there is a charge of $170 dollars to inspect the vehicle and give me a diagnosis??? WTFK ?.. It makes no sense about they offer you a 90-day purchase guarantee!!!… and when you ask for a review?? they tell you that need to pay $$ to have it reviewed!! What is this is about?? I feel cheated and betrayed by Seguin Chevrolet... since I solved the problem myself!!... I only needed a pint of antifreeze because it didn't throw any codes nor did I even have the check engine light on!!... I only needed a little of courtesy and respect nothing more!!.. I don't understand why they couldn't show a little empathy and lift the hood of the vehicle and just look; to notice the incorrect level of antifreeze. I think they showed arrogance. it's my feeling!! Maybe they ignored me because of my accent? I don't speak perfect English but I can write it. More
by EDADORME81
Verified Customer
Helpful 
November 06, 2023
They all did a great job and we were happy with the deal we got we got More
by MDEBERRY1963
Other Employees Tagged: Luis Hernandez, Michael Littlefield
October 13, 2023
It was a fast, easy and pleasant experience. We had little to no hassle whatsoever. We had little to no hassle whatsoever. More
by GMURILLO503
Other Employees Tagged: Brian Lopez
October 12, 2023
Working with the team at Seguin was wonderful. From the first phone call I could tell they would do everything they could to help me with my purchase and make it the best experience possible. From the first phone call I could tell they would do everything they could to help me with my purchase and make it the best experience possible. More
by shawna_harward
Other Employees Tagged: Dre Lavin , Shawn Wright
September 18, 2023
It just goes on and on and on and on and on and on and. More
by FAHRENKROG
Other Employees Tagged: Arnold Guerra, Ivan Perez, Luisa Ramirez, Syble Kline, Viviana Moreno, Jaime Gallegos , Priscilla Recio
September 16, 2023
The atmosphere was great walking in. But the only thing was that I didn’t like that they wouldn’t let me use my own financing that I had got prior to going to the dealership. They presse But the only thing was that I didn’t like that they wouldn’t let me use my own financing that I had got prior to going to the dealership. They pressed and pressed me to finance through them but I refused several times. Then they came and said “well we can’t take that” it was very upsetting. More
by OBLIVION006
Other Employees Tagged: Jonathan Rosario
September 13, 2023
The car I bought the seats were stained, the convertible top have a hole and I was promised floor mats and didn’t get them. I lost out a whole day of work for something that was supposed to take 1 hour & 30 top have a hole and I was promised floor mats and didn’t get them. I lost out a whole day of work for something that was supposed to take 1 hour & 30 minutes took 4-5 hours. I will never shop at Sequin Chevrolet again they’re trash. More
by TBUTLER80
Other Employees Tagged: Beca Ramirez Godoy, Ivan Perez, Luis Hernandez , Anthony Hernandez
