they were excellent.
very sweet and very fast! made sure we were in and out.
very sweet and very fast! made sure we were in and out.
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by ravynlookabill1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
aaron
Jan 21, 2025 -
Seguin Chevrolet responded
Dear ravynlookabill1,
Thank you for your wonderful feedback! I'm happy to hear that our team provided you with excellent and efficient service. We truly appreciate your support and look forward to assisting you again in the future.
Sincerely,
Jeremy Sims, General Manager
Oil change way too expensive for simple change.
Corvette is not any more difficult difficulty difficult
Corvette is not any more difficult difficulty difficult
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by puggan55
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Beca Ramirez Godoy
No paperwork given to me.
Gave me my key and didn’t say anything or where my car was.
Gave me my key and didn’t say anything or where my car was.
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by Dez
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2025 -
Seguin Chevrolet responded
Dear Dez,
I apologize for the experience you had with us. It is never our intention to leave our customers feeling uncertain or uninformed. We should have provided you with proper documentation and clearly communicated the location of your vehicle. Your feedback is important, and I will make sure our team is reminded of the importance of clear communication and proper customer service moving forward.
If you'd like to discuss this further or if there’s anything I can do to assist, please don’t hesitate to contact me directly.
Sincerely,
Gary Stehle, Service Director
If I could give them a -10 I would.
They sell lemons, my car has had camera problems since day 1 of owning it! I’ve taken it for repairs 3 times and still not resolved. I had a case wit
They sell lemons, my car has had camera problems since day 1 of owning it! I’ve taken it for repairs 3 times and still not resolved. I had a case with GM but the dealership only made 1 invoice for the repairs instead of 3 like it’s supposed to. They will scam you for real and have no remorse at all. Please people avoid dealerships like this, still waiting on my case to be resolved but 2024 Chevy Tahoe still developing other issues. If you decide to buy from them and take your car for repairs force them to give you an invoice every time, I didn’t push enough and now I’m stuck with a LEMON!!! Seguin Chevrolet you’re THE WORST DEALERSHIP I’VE WORKED WITH IN MY LIFE!! .l.
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by rubiogabriela18
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Omar Noor
, Gary Stehle
Jan 21, 2025 -
Seguin Chevrolet responded
Dear rubiogabriela18,
Thank you for sharing your feedback. I’m truly sorry to hear about the challenges you’ve faced with your 2024 Chevy Tahoe and the frustrations surrounding your service experience. Your concerns are very serious, and we understand how this situation has been upsetting for you.
We want to make things right and ensure all necessary steps are taken to address your concerns. I will personally review your case and the service history to ensure we’re doing everything possible to assist you. Please feel free to reach out to me directly at 830-303-4381 to discuss this matter further.
Sincerely,
Jeremy Sims, General Manager
The service writer was very friendly and helpful, all
work was done to expectations as well.
work was done to expectations as well.
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by ronsozzi
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2025 -
Seguin Chevrolet responded
Dear ronsozzi,
Thank you for your positive review! We're glad to hear that our service writer was friendly and helpful, and that the work was completed to your expectations. We appreciate your feedback and hope to continue providing excellent service for you in the future.
Sincerely,
Jeremy Sims, General Manager
Ethan was courteous and attentive to my needs.
Workers had me out in a timely manner. Store was clean and comfortable. Appointment was easy to set up.
Workers had me out in a timely manner. Store was clean and comfortable. Appointment was easy to set up.
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by TRACYVONSMITH66
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Beca Ramirez Godoy
Jan 21, 2025 -
Seguin Chevrolet responded
Dear TRACYVONSMITH66,
Thank you for the wonderful feedback! We're so glad to hear that Ethan and the team provided excellent service and made your experience as smooth and comfortable as possible. We truly appreciate your kind words and look forward to seeing you again.
Sincerely,
Jeremy Sims, General Manager
Super fast and prompt service, friendly representatives
and always professional. Seguin Chevrolet is my only Chevrolet Dealer for life.
and always professional. Seguin Chevrolet is my only Chevrolet Dealer for life.
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by none23
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Beca Ramirez Godoy
Jan 21, 2025 -
Seguin Chevrolet responded
Dear none23,
Thank you for the fantastic review! We're thrilled to hear that you've had such positive experiences with our team. Your loyalty means the world to us, and we’re excited to continue serving you for years to come.
Sincerely,
Jeremy Sims, General Manager
The employees of Seguin Chevrolet that I have interacted
with have been professional and are knowledgable about my truck. My truck recently was recalled for minor problems so I scheduled its first oil chan
with have been professional and are knowledgable about my truck. My truck recently was recalled for minor problems so I scheduled its first oil change the same morning. The work was done quickly and satisfactorily.
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by ken.wolfe1980
Verified Customer
Verified Customer
Jan 21, 2025 -
Seguin Chevrolet responded
Dear ken.wolfe1980,
Thank you for your kind words! We're glad to hear that you had a positive experience with our team and that your truck's recall and oil change were handled quickly and satisfactorily. We appreciate your trust in us and look forward to serving you again in the future.
Sincerely,
Jeremy Sims, General Manager
Oil change was quick.
Everything worked out well except couldn’t get my rewards to open up.
Everything worked out well except couldn’t get my rewards to open up.
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by bcjvstevens
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Beca Ramirez Godoy
Jan 21, 2025 -
Seguin Chevrolet responded
Dear bcjvstevens,
Thank you for the great feedback! We're happy to hear your oil change went smoothly. We apologize for the issue with accessing your rewards, and we'd be happy to assist you with that. Feel free to reach out if you'd like help getting that sorted. We appreciate your business!
Sincerely,
Jeremy Sims, General Manager
Always a pleasure going to Seguin Chevrolet.
Never feel like “just a customer”. They always listen to my desires and make every effort to ensure quality customer service!
Never feel like “just a customer”. They always listen to my desires and make every effort to ensure quality customer service!
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by TNTWEWERS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gary Stehle
Jan 21, 2025 -
Seguin Chevrolet responded
Dear TNTWEWERS,
Thank you for the wonderful feedback! We're thrilled to hear that you always feel valued and that our team listens to your needs. We look forward to continuing to serve you!
Sincerely,
Jeremy Sims, General Manager
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5 yrs, 5 mos
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