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Monica Paz

Overview Reviews (256)

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Monica Paz

Monica Paz | Page 19

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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5.0

256 Reviews

Overview Reviews (256)

5.0

256 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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256 Reviews of Monica Paz

October 28, 2023

Dealership Rating

Employee Rating

This time I was in for the 15000 mile service and an inspection for a company recent recall. I always come to Herb Chambers Lexus of Sharon with confidence and peace of mind. I enjoy the professionalism inspection for a company recent recall. I always come to Herb Chambers Lexus of Sharon with confidence and peace of mind. I enjoy the professionalism, knowledge, and friendliness of the staff very much. Many thanks to Monica, Ben, Amy, and others (I cannot remember some names) at the Service Center. More

by Padi G

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ben, Amy

Oct 30, 2023 -

Herb Chambers Lexus of Sharon responded

Padi, it's great to know that our team at Herb Chambers Lexus of Sharon consistently provides you with professional and friendly service. We'll pass your thanks along to Monica, Ben, Amy, and the rest of the crew!

October 26, 2023

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I have been visiting herb chambers Lexus of Sharon for 22 years. Excellent customer service years. Excellent customer service More

by maxlabady

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Recommend Dealer

Yes

Other Employees Tagged: Robert Williams, Sanjay Khairmode

Oct 26, 2023 -

Herb Chambers Lexus of Sharon responded

We are so grateful for your loyal business! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your experience. Drive safely until we see you again!

October 25, 2023

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Employee Rating

Monica was wonderful. She set up the appointment with the time and date that I needed. She was quick to process my paperwork and assist me getting additional work complete She set up the appointment with the time and date that I needed. She was quick to process my paperwork and assist me getting additional work completed at the same time. Monica then texted me when my vehicle was ready and had my paperwork ready to pay . She also had my vehicle ready to drive away More

by Bdunbar2022

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Recommend Dealer

Yes

Oct 25, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know Monica was able to provide you with such a seamless experience at Herb Chambers Lexus of Sharon. We appreciate your feedback and we'll be sure she gets the recognition she deserves! Safe travels in your vehicle!

October 25, 2023

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Employee Rating

Came in for service, staff were courteous and very professional. Kept me updated on the status and the length of time it would take. professional. Kept me updated on the status and the length of time it would take. More

by heatheryasmar

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Recommend Dealer

Yes

Oct 25, 2023 -

Herb Chambers Lexus of Sharon responded

Heather, we're glad to know you had a positive experience with our service team at Herb Chambers Lexus of Sharon. We always aim for efficient and professional service. Thanks for the feedback!

October 23, 2023

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A little surprised I was recommending to do alignment on car after I spent $1800 on new tires. Tires great, service great. Cost is high car after I spent $1800 on new tires. Tires great, service great. Cost is high More

by mlevitz3609

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Recommend Dealer

Yes

Nov 07, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for sharing your five stars with the team at Herb Chambers Lexus of Sharon! We're glad to hear you are happy with your new tires, and we appreciate your honest feedback regarding pricing. It's our goal to remain as fair as possible and ensure our rates reflect the top-quality service we provide. If you have any additional concerns, please be sure to give us a call. Take care!

October 18, 2023

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Wonderful service oriented dealership. There was a first vehicles, all ready at the exact same time, and it seemed as if service members came out of nowhere to pitch in and help absolutely There was a first vehicles, all ready at the exact same time, and it seemed as if service members came out of nowhere to pitch in and help absolutely wonderful More

by Doorley kelly

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Recommend Dealer

Yes

Oct 18, 2023 -

Herb Chambers Lexus of Sharon responded

Doorley, we're delighted to know that you had a wonderful experience at Herb Chambers Lexus of Sharon. Our team is always ready and willing to help! Thanks for your kind words.

October 17, 2023

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Efficient service support team made for a positive experience. Service was completed ahead of schedule. experience. Service was completed ahead of schedule. More

by tomrocco69tp

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Recommend Dealer

Yes

Other Employees Tagged: Staff in the refreshment center was the best.

Oct 17, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know our service team at Herb Chambers Lexus of Sharon made your experience a positive one! Thanks for the review and we look forward to serving you again in the future.

October 15, 2023

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Always a good experience having my car serviced here. Monica took good care of me. Monica took good care of me. More

by Charles Hill

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Recommend Dealer

Yes

Oct 16, 2023 -

Herb Chambers Lexus of Sharon responded

Charles, it's great to read that Monica took excellent care of you and your service needs. Thank you for choosing Herb Chambers Lexus of Sharon and leaving us a five-star review!

October 15, 2023

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It was fast and excellent service. Monica gave me a excellent customer service. Also, they did all check up for my car and I’m so happy with service there. Monica gave me a excellent customer service. Also, they did all check up for my car and I’m so happy with service there. More

by Anh Nguyen

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Recommend Dealer

Yes

Oct 16, 2023 -

Herb Chambers Lexus of Sharon responded

Anh, we're delighted to know that Monica and our team at Herb Chambers Lexus of Sharon provided you with excellent service. We appreciate your feedback and are here for any future needs!

October 11, 2023

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Monica is always polite and kind when I bring my car for maintenance. She patiently responds to any questions I may have. maintenance. She patiently responds to any questions I may have. More

by gladysaguirre17

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Recommend Dealer

Yes

Oct 12, 2023 -

Herb Chambers Lexus of Sharon responded

Gladys, we're delighted to know Monica has been able to assist you with your maintenance needs at Herb Chambers Lexus of Sharon. We appreciate the positive feedback and look forward to seeing you next time!