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Monica Paz

Overview Reviews (253)

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Monica Paz

Monica Paz | Page 24

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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4.9

253 Reviews

Overview Reviews (253)

4.9

253 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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253 Reviews of Monica Paz

June 26, 2023

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Well done, efficient, organized. They took my car on time and finished on time. The coffee and muffin was great. It is also very nice that they clean the car. They took my car on time and finished on time. The coffee and muffin was great. It is also very nice that they clean the car. More

by Tsilva3311

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Recommend Dealer

Yes

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Jun 27, 2023 -

Herb Chambers Lexus of Sharon responded

These are all things we love to hear! We're delighted we could welcome you with timely, thorough, and efficient service, and that you enjoyed our refreshments. Safe travels from all of us at Herb Chambers Lexus of Sharon!

June 24, 2023

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Employee Rating

This time Monica was coordinating the 10000 free service for my NX-350 and she was very professional, sincere, and friendly. I am sure everyone (including the technicians) were doing a nice job behind the s for my NX-350 and she was very professional, sincere, and friendly. I am sure everyone (including the technicians) were doing a nice job behind the scene. More

by Padi G

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Recommend Dealer

Yes

Other Employees Tagged: Randy Vicente

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Jun 26, 2023 -

Herb Chambers Lexus of Sharon responded

Padi, thank you for taking the time to leave such a positive review! We're happy to hear that Monica provided you with professional and friendly service. We'll make sure to pass on your kind words. Drive safely, and we hope to see you back at Herb Chambers Lexus of Sharon!

Jun 30, 2023 -

Padi G responded

I appreciate Monica's promptness, politeness, being thorough, and professionalism to make sure everything goes smoothly with the service of my NX-350 at its 10,000 miles. She has a great attitude and work ethic.

June 24, 2023

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Monica was great to deal with and very efficient. She knew what I wanted and got me a great price for my maintenance work! She knew what I wanted and got me a great price for my maintenance work! More

by frowe1985

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Recommend Dealer

Yes

Other Employees Tagged: Amy Frederick

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Jun 26, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are so glad to hear that Monica delivered such a successful service experience. Drive safely, and we hope to see you back at Herb Chambers Lexus of Sharon!

June 16, 2023

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The level of communication and accommodation was exemplary! Would highly recommend this dealer and Monica. She should be valued as a wonderful employee. exemplary! Would highly recommend this dealer and Monica. She should be valued as a wonderful employee. More

by Tmoore5055

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Service Time

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Recommend Dealer

Yes

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Jun 19, 2023 -

Herb Chambers Lexus of Sharon responded

We appreciate your recommendation and kind words! Our team, including Monica, strives to provide excellent communication and accommodation to our customers. Thank you for choosing Herb Chambers Lexus of Sharon!

June 07, 2023

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Got an appointment right away. Service was excellent. Did not wait longer than expected. Work was done to satisfaction. Service was excellent. Did not wait longer than expected. Work was done to satisfaction. More

by dandoreen

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Workmanship

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Recommend Dealer

Yes

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Jun 08, 2023 -

Herb Chambers Lexus of Sharon responded

It's great to hear that we were able to accommodate your needs quickly and provide excellent service! Thank you for trusting us with your vehicle at Herb Chambers Lexus of Sharon. We hope to see you again!

June 06, 2023

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Monica had offered me an impressive customer service, she went above and beyond to make sure my service was done properly. went above and beyond to make sure my service was done properly. More

by Nicolaz.le86

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Recommend Dealer

Yes

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June 04, 2023

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Excellent work and service. Very relaxing cafe while you wait. Customer service was the best. Very relaxing cafe while you wait. Customer service was the best. More

by Caseydog

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Recommend Dealer

Yes

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Jun 05, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We hope to see you back again at Herb Chambers Lexus of Sharon. Safe travels!

May 29, 2023

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It was a good experience. Car was fixed in a timely manner. Loaner was good to drive. Car was fixed in a timely manner. Loaner was good to drive. More

by Don

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Recommend Dealer

Yes

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May 30, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

May 28, 2023

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Employee Rating

A very honest personal, Very knowledgeable pf your car and they make sure the recommendations they make to you are for the benefit of your car to keep it running just like the first day you drove it out t and they make sure the recommendations they make to you are for the benefit of your car to keep it running just like the first day you drove it out the dealer. Having bilingual personnel it’s a plus especially in the service department More

by Kenbrekev1

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Recommend Dealer

Yes

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May 30, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your five-star service experience at Herb Chambers Lexus of Sharon, Ken! We're glad to hear our knowledgeable team provided honest and beneficial recommendations for your car's maintenance needs to keep it running smoothly. We appreciate your trust and look forward to assisting you again in the future.

May 24, 2023

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Professional, dependable and exceptional service. Highly recommend for buying or service needs of any kind Highly recommend for buying or service needs of any kind More

by Erica

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 25, 2023 -

Herb Chambers Lexus of Sharon responded

Erica, thank you for sharing your positive experience at Herb Chambers Lexus of Sharon! We're elated to hear that our team provided professional, dependable, and exceptional service. Until next time!