Monica Paz | Page 24

Everyone I came into contact with was very knowledgeable, helpful, and polite! I bought a 2015 Ford Edge SEL with less then 60,000 miles in pristine condition. It only had one owner, and came from Californi helpful, and polite! I bought a 2015 Ford Edge SEL with less then 60,000 miles in pristine condition. It only had one owner, and came from California. My sales man Jean was amazing. Again very knowledgeable and polite. Earl in finance was terrific. He got the payments down to where I was comfortable with. I can't say enough about my whole experience, I'd give them a million stars I could! More

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I had an exceptional experience with the help of Monica. She had excellent communication skills and was very helpful at every stage of my visit. She had excellent communication skills and was very helpful at every stage of my visit. More

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Monica although new to me took her time to understand where I was coming from. Appreciate her kindness. And yeh car was indeed inspected this time. Dealers need to understand their clients, we all a where I was coming from. Appreciate her kindness. And yeh car was indeed inspected this time. Dealers need to understand their clients, we all are not rich. Last year I spent $26,000 just on meds and health care, but I like having a car well taken care of and Lexus in Sharon seems to understand this. More

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Well done, efficient, organized. They took my car on time and finished on time. The coffee and muffin was great. It is also very nice that they clean the car. They took my car on time and finished on time. The coffee and muffin was great. It is also very nice that they clean the car. More

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This time Monica was coordinating the 10000 free service for my NX-350 and she was very professional, sincere, and friendly. I am sure everyone (including the technicians) were doing a nice job behind the s for my NX-350 and she was very professional, sincere, and friendly. I am sure everyone (including the technicians) were doing a nice job behind the scene. More

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Monica was great to deal with and very efficient. She knew what I wanted and got me a great price for my maintenance work! She knew what I wanted and got me a great price for my maintenance work! More

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The level of communication and accommodation was exemplary! Would highly recommend this dealer and Monica. She should be valued as a wonderful employee. exemplary! Would highly recommend this dealer and Monica. She should be valued as a wonderful employee. More

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Got an appointment right away. Service was excellent. Did not wait longer than expected. Work was done to satisfaction. Service was excellent. Did not wait longer than expected. Work was done to satisfaction. More

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Monica had offered me an impressive customer service, she went above and beyond to make sure my service was done properly. went above and beyond to make sure my service was done properly. More

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Excellent work and service. Very relaxing cafe while you wait. Customer service was the best. Very relaxing cafe while you wait. Customer service was the best. More

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