Monique Ullom
Monique Ullom at Faulkner Chrysler Dodge Jeep Ram FIAT

Monique Ullom

President

Faulkner Chrysler Dodge Jeep Ram FIAT

6643 Carlisle Pike
Mechanicsburg, PA 17050

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9 Reviews

Monique Ullom has a great sense of pride in the dealership, her employees and the service CVM provides to individuals, families and businesses. She consistently strives to make CVM a place that customers and employees can enjoy. Plus, she hopes you'll see her dealership is a place where you'll feel like you're part of her family and receive the highest quality products and services. She invites you to read her reviews and those of her team.

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9 Reviews

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9 Reviews of Monique Ullom

April 15, 2013

Dealership Rating

I had taken my 2007 ram dadge in for service last week and had afew question regaurding the work, I recieved a call from service manager will explaining everything that was done. He was very profesional a More

by yorktown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2013

Faulkner Chrysler Dodge Jeep Ram FIAT responded

What a fantastic review! Thanks for taking the time to share it with us. We take problem-solving very seriously here, and we're glad you are enjoying more smiles per mile. It's not just a jingle around here, it's a way of life! Kind regards, Monique Ullom, President

Apr 15, 2013

Faulkner Chrysler Dodge Jeep Ram FIAT responded

?My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. I know you have a busy schedule and I would like to find out when is the best time to contact you? I do apologize for not getting back to you when you sent the email and phone call. It was not because I was not concerned. I was not in and recieved the messages this morning. Please send me a time that would be best to speak to you tomorrow. I will be in the office from 730-5pm and would stay later if needed to speak to you. I appreciate you in taking the time to contact us on your concerns. It is hard to make processes for your business if you are not told about the bad things. Again, thank you for your time and I look forward to speaking to you.

Apr 16, 2013

Faulkner Chrysler Dodge Jeep Ram FIAT responded

I will give you a call on Wednesday at 415pm if that gives you enopugh time. I will be at work until 8pm. Talk to you then and thanks for giving me a chance to speak with you. Have a great day.

Apr 15, 2013

yorktown responded

thank you for your response, I will be at home after 5:30 on tuesday or by 4pm on weds. my home # is 7174588505 i look forward to talking with you thanks joe

March 18, 2013

Dealership Rating

Best group of people ever to work with to purchase my first brand new vehicle! Came to the dealership after totalling my car in an accident, walked out with a beautiful Avenger with no hassels and a pri More

by lindsey84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hennion, Ed Post

Mar 18, 2013

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Dear Lindsey, Thank you for the tremendous review. You are your entire family are a joy to us at CVM. We really appreciate your support and great recommendation. Enjoy your Avenger and come visit us soon! Bob and the team would love your referrals. Warmest regards, Monique Ullom, President

August 01, 2012

Dealership Rating

I purchased a Dodge Challenger SRT-8 from Monique Ullom. I purchased a Dodge Challenger SRT-8 from Monique Ullom. It was a one trip deal. I brought my trade-in and in a hour left with my new Challenger. M More

by iahaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2012

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Dale, Thank you for the super review! You made it easy to make a deal;-) Please send me your friends...we have a few Challengers on the lot right now ready to roll. Warmest regards, Monique

July 28, 2012

Dealership Rating

Everyone at CVM is extremely helpful and friendly!!! Our kids even enjoy "visiting" when we are in for service and are actually disappointed when they cannot go with us. The special events held several time More

by barbourfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2012

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you Barbour Family for the super review! I think you know we all really enjoy seeing you whenever you are here. Can't wait to see the kids at Halloween if not sooner! Kindest regards, Monique Ullom, President

February 17, 2012

Dealership Rating

My Dodge Caliber is the 3rd new vehicle that I have purchased from CVM and I couldn't be happier with it. CVM's combination of professionalism, knowledge of their products, friendliness, and caring wil More

by ryanlarcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Page , Monique Ollum, Mike Page

Feb 18, 2012

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Hi Ryan, Congratulations on your new Caliber! Thank you for taking the time to share about your wonderful experience at CVM Dodge. We really pride ourselves on a friendly and knowledgeable staff to help our customers as if they were family. We appreciate you as a customer and friend. Warmest regards, Monique Ullom, President

Feb 18, 2012

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Hi Ryan, Congratulations on your new Caliber! Thank you for taking the time to share about your wonderful experience at CVM Dodge. We really pride ourselves on a friendly and knowledgeable staff to help our customers as if they were family. We appreciate you as a customer and friend. Warmest regards, Monique Ullom, President

February 16, 2012

Dealership Rating

Monique and the whole staff at CVM always treat me as if I am the king when I come in. I have bought 3 vans and a new Dodge Charger in the last 6 years for my business and personal use. Each time I was trea More

by MarioFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Post , Monique Ullum and Mike Paige

Feb 16, 2012

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you Mario for the great compliment. At CVM Dodge we strive to be a fun place to do business and we take pride in our team to ensure that we deliver the utmost customer service to our family of customers. We hope to continue to earn your business. Please keep the recommendations coming. Kindest regards, Monique Ullom, President

February 15, 2012

Dealership Rating

Friendly, fast service. Our business has purchased new and used vehicles for both company and personal use. We use this dealership for our routine service as well, and are very satisfied More

by hscheidler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Smith , Monique, Doug and Will

Feb 16, 2012

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thank you Harry for your time and kind words. We appreciate you as a customer and friend. Come see us soon, and keep recommending us to your family and friends. Warmly, Monique Ullom, President

February 08, 2012

Dealership Rating

Great selection, amazing service, and friendly atmosphere. They found us exactly what we wanted and we drove off the following day:-) I would highly recommend this dealership. They made our lease More

by tjmaxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monique, Jesse

Feb 08, 2012

Faulkner Chrysler Dodge Jeep Ram FIAT responded

Thanks you so for the great review! Jesse and I truly appreciate your business and we look forward to working with you in the future. Please tell all your friends & family. Warmest regards, Monique Ullom, President

January 20, 2011

Dealership Rating

I will NEVER, buy another automobile, new or used...from any dealership in my area than Cumberland Valley Motors! Every single person we come in contact with, every single time we set foot in the door....ha More

by pentastarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate Reed, Doug Smith , Monique, Kate, Doug