Ed Post

Very pleased every time I visit the dealership. No complaints at all. Everyone is very helpful. No complaints at all. Everyone is very helpful. More

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They were initially polite, bought a car and ever since I have been unable to speak to anyone with questions that I have had for over 3 months. Everytime I call I receive no answer and when I leave VM's I ne have been unable to speak to anyone with questions that I have had for over 3 months. Everytime I call I receive no answer and when I leave VM's I never receive a return call. I live over an hr away and I expected more from a dealership that sold me a vehicle. I get the receptionist every once in a while, she transfers me to finance and they never answer. I have left AT LEAST 10 VM's requesting a call back going back to about October/November time frame and still no communication. It's unacceptable and upsetting. I don't recommend anyone to trust them with their sales or money or time. More

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Bait & Switch and all the Trimmings Having been buying Jeeps for the past forty-six years, and currently the owner of three...The Faulkner Experience was the most humiliating, degrading and frustrating I Jeeps for the past forty-six years, and currently the owner of three...The Faulkner Experience was the most humiliating, degrading and frustrating I have encountered. The issues were more than just Bait & Switch...it was a total lack of Trust and Confidence with the people with whom I came in contact. None of which were found to be friendly or truthful. Faulkner needs to "Clean House" and eliminate the unethical and possibly illegal practices of the Sales Department. More

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Great experience great customer Will refer to friends and will be back for another vehicle in a few years and will be back for another vehicle in a few years More

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Great experience from beginning to end. Excellent customer service. It was a pleasure doing business with this dealer. Excellent customer service. It was a pleasure doing business with this dealer. More

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Extremely efficient and respectful of customer’s time. Professional and pleasant at all times. I’ll be back. Professional and pleasant at all times. I’ll be back. More

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This is my second purchase from this dealership. The first time they deliver my truck and took my trade in from 3 hours away this time I visited the dealer shop. Dealt with Chris over the phone duri The first time they deliver my truck and took my trade in from 3 hours away this time I visited the dealer shop. Dealt with Chris over the phone during the week so everything was ready . Worth the 6 hour round trip More

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Good service car could have been detailed a lot better and a couple of missing car parts should have been replaced and a couple of missing car parts should have been replaced More

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We just bought our second new van. We are very pleased with the experiences we have had with the sales and service staff. The sales staff is helpful without being pushy and the service departmen is excel with the experiences we have had with the sales and service staff. The sales staff is helpful without being pushy and the service departmen is excellent. More

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I walked into CVM Dodge one day with my heart set on a Ram. Tim Long came right out to the lot and talked to me about what I was looking for. He helped me look at the inventory of Rams and what they could Ram. Tim Long came right out to the lot and talked to me about what I was looking for. He helped me look at the inventory of Rams and what they could get for me. After finally realizing that that truck was not the best idea as far as gas mileage, I came back the next day looking for a new Dart. I met up with Tim again and told him what I was looking for now. Tim took me out to the lot and looked at all of the Darts that they had. He was very professional and knowledgable. He gave me the option of ordering one I wanted or looking to see if other dealers had one they could pick up for me. Tim looked immediately and found the exact car I wanted in Maryland. He did reserve it for me; however, the dealership in Maryland sold it out from under us. Before I even knew about them selling it, Tim hurried up and found another Dart exactly like it in New Jersey. Once the car was delivered to CVM, Tim answered all questions I had about the Dart. He walked me through everything including features of the car, warranty, how to go about logging services to the car, etc. Any questions he could not answer, he immediately found out and answered them for me. Only being 19 myself, Tim did not try to take advantage of me like I knew other salesmen would try to. Also, after all of the salespeople I have met going with my mom to buy her cars, Tim was one of the best. He was very professional, knowledgeable, friendly, and prompt. Even after I drove off the lot, Tim checked in on how the car was running for me and if I had any questions. Ed Post was the next employee I met with for all of the paperwork involved in buying a new car. He was also very personable and professional. He made me feel good about buying this car, even though I was spending all of this money. Ed worked with me on getting my payments to where I wanted them and got me the best warranty possible on the new Dart. Overall, my experience at CVM was very good and I would recommend Tim and Ed to anyone I know. More

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