Kate Reed
Service Advisor
Faulkner Chrysler Dodge Jeep Ram FIAT
6643 Carlisle Pike
Mechanicsburg, PA 17050
Kate Reed is a Certified Serivce Advisor with Dodge and is one of the dealership's most beloved employees with coworkers and customers alike. She invites you to read what her customers are saying about her.
Read more43 Reviews
Write a Review43 Reviews of Kate Reed
October 16, 2025
They stand behind what they sell and I think they know the best advertising is a satisfied customer referral. Thanks! the best advertising is a satisfied customer referral. Thanks! More
Other Employees Tagged: Doug Smith, Josh Thumma, Mike Sherrick , Brian weiser
September 18, 2025
Very friendly, professional and attentive to customer's car service needs. Very thorough and polite. car service needs. Very thorough and polite. More
Other Employees Tagged: Doug Smith, Josh Thumma, Mike Sherrick
August 03, 2025
They have always worked with us to get our work vehicles back in a timely manner back in a timely manner More
Other Employees Tagged: Doug Smith, Josh Thumma, Mike Sherrick
June 18, 2025
We we’re on a road trip, I had just changed the oil week in half ago in my Jeep grand Cherokee, I change the oil in my 2014 Jeep grand Cherokee, after traveling a couple hours noticed I had no oil pressure in half ago in my Jeep grand Cherokee, I change the oil in my 2014 Jeep grand Cherokee, after traveling a couple hours noticed I had no oil pressure checked oil found dipstick with dry put oil in it to get us to the next exit, call AAA to have it he Jeep towed to Faulkner Chrysler Jeep found the oil filter had failed all in all everything going went well at the dealership thank you.Faulkner . More
June 06, 2025
Excellent customer service and very knowledgeable technician and managers. Our Jeep was washed and vacuumed when service was completed. technician and managers. Our Jeep was washed and vacuumed when service was completed. More
Other Employees Tagged: Doug Smith, Josh Thumma
April 12, 2025
I do my ram 1500 truck service this dealer they doing there job very nice and all the employee are so good and talking very nice .i do my truck new tire oil change and state inspection it’s cheaper then there job very nice and all the employee are so good and talking very nice .i do my truck new tire oil change and state inspection it’s cheaper then any other local shop.and thank you for doing best job More
Other Employees Tagged: Doug Smith, Josh Thumma
March 14, 2025
Apparently my time is not valuable. My scheduled appointment time to wait for my vehicle was 8 am, my vehicle didn't even go into the shop until 9. I was told the wait would be 1 to 1 My scheduled appointment time to wait for my vehicle was 8 am, my vehicle didn't even go into the shop until 9. I was told the wait would be 1 to 1 1/2 hours when I scheduled it. When I got there this morning I was told 1 and a half to 2 hours, and I waited over 3 hours. I'm not impressed. More
Other Employees Tagged: Doug Smith, Josh Thumma, Mike Sherrick, Tom Stouffer
January 13, 2025
Staff was extremely helpful and polite. Checked in on me and made sure I knew what was going on Checked in on me and made sure I knew what was going on More
Other Employees Tagged: Doug Smith, Josh Thumma, Mike Sherrick
December 18, 2024
The entire staff was very professional. They were very polite, and they were proactive in their communications. Very helpful. Jalen Johnson was outstanding! Superb communication and helpful They were very polite, and they were proactive in their communications. Very helpful. Jalen Johnson was outstanding! Superb communication and helpful. The entire staff was great! More
Other Employees Tagged: Jalen Johnson

