Monty Elbert | Page 2

Bill Utter Ford from sales to service is awesome. I’m a repeat customer due to their commitment to customers. If they make a mistake they own it and correct it. None of us are perfect but from a customer repeat customer due to their commitment to customers. If they make a mistake they own it and correct it. None of us are perfect but from a customer service perspective Bill Utter is nearly perfect. More

by RAY.CAUL Verified Customer Verified Customer

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Great service for both body shop and service. I dropped my car off on a Tuesday morning and had it back by Friday. my car off on a Tuesday morning and had it back by Friday. More

by JENDBECH Verified Customer Verified Customer

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First class Dealership! I have been looking for a dealership for years and years that preforms at every level from new and used cars sales, to service, to aftermarket offerings and continued support dealership for years and years that preforms at every level from new and used cars sales, to service, to aftermarket offerings and continued support on your automobile and I finally came across Bill Utter Ford! I can not say enough good things about this dealership! I can comment of a lifetime of disappointments in other dealerships! From Chevy to others they always fail to meet quality standards in Customer Sales, Service, and Aftermarket offerings and Body Shop while Bill Utter meets and exceeds all expectations by far! And when I say by far I am talking about a forward looking Dealership the is not just concerned with a Sale but follows through with a lifetime commitment to customer service and support! I have a Ford Edge, 2013 model that I would not hesitate to take across country on an extended road trip and it has about 130,000 miles on it BUT it has always had the Ford Quality Care that is delivered by Bill Utter Ford to back it up! Way to go Bill Utter Ford! More

by CHARLESWHANEY46 Verified Customer Verified Customer

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My family has been a customer for Bill Utter Ford for over 18 years! There is a reason for the longevity! FIRST in Class in Customer Service from the Sales floor for New or Used Vehicles, to the after ma over 18 years! There is a reason for the longevity! FIRST in Class in Customer Service from the Sales floor for New or Used Vehicles, to the after market add on's availability, to the Service and Body shop! I have used all repeatedly and have never found a more comprehensive team of people that are focused up making certain that you and your vehicle are well taken care of! We have over 120. 000 miles on our Ford Edge that has been all over the United States totally trouble free! All my service work is done thu Bill Utter Ford, Greg Hall and they insure that myself and my family are in the best of hands! I would not hesitate to take my vehicle across country today on a moment notice! My cares are serviced ONLY by Bill Utter Ford Technicians! My recommendation is to take your business to Bill Utter Ford and in doing so you will be insuring you and your family the best in safety and service! Why not use the best? Why take a chance or compromise? Bill Utter Ford is the ONLY way to go! YOU GOT A FRIEND IN THE CAR BUSINESS THAT WILL COVER YOU FROM TOP TO BOTTOM WITH CUSTOMER SERVICE, TRUST, SAFETY AND FAIRNESS ---BILL UTTER FORD! More

by CHARLESWHANEY46 Verified Customer Verified Customer

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Collision department was completely professional thru the whole ordeal of dealing with the insurance company. Thanks for your professionalism even through we were not able to get the insurance company to rep whole ordeal of dealing with the insurance company. Thanks for your professionalism even through we were not able to get the insurance company to repair the car instead of totaling it. More

by jeffwalker Verified Customer Verified Customer

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Monty and Bob have helped me with two projects on my Raptor. Exceptional customer service, quick turnaround on communication, and original equipment or better quality on all work. Highly recommended. Raptor. Exceptional customer service, quick turnaround on communication, and original equipment or better quality on all work. Highly recommended. More

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I bought my vehicle at another dealer (honestly I would have bought it at BIll Utter but it was a specific vehicleI I wanted you did not have in inventory at the time I bought it), but I always come to Bil have bought it at BIll Utter but it was a specific vehicleI I wanted you did not have in inventory at the time I bought it), but I always come to Bill Utter for service. The service department is one of the best I have experienced in all the years of owning vehicles. More

by sean59 Verified Customer Verified Customer

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The collision center was awesome! I got into a little finder binder and took my car in for repairs, Monty did great & staff were welcoming! finder binder and took my car in for repairs, Monty did great & staff were welcoming! More

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The body shop did a wonderful job of repairing and (partially) painting my Mustang. The paint blended perfectly! Monty took care of dealing with the insurance company and got everything done in a tim (partially) painting my Mustang. The paint blended perfectly! Monty took care of dealing with the insurance company and got everything done in a timely manner. We were very pleased with the experience and would highly recommend them. More

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Customer service is above all the rest! We own around 75 Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best! Fords and they are all serviced at Bill Utter Ford. Top to Bottom, they're the best! More

by billy.cheek Verified Customer Verified Customer

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