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Moody Qattea
Moody Qattea at Guntersville Chevrolet

Moody Qattea | Page 14

Business Manager

Guntersville Chevrolet

11982 US-431
Guntersville, AL 35976

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Moody Qattea

December 19, 2023

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Employee Rating

Great experience. I will do business here again. Thanks Javie and David. Very professional and courteous. More

by sgtlittlejohn
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Scott , Dan Baker, Javie Holmes

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Dec 22, 2023

Guntersville Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2023

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Employee Rating

Salesperson was great to work with but had issues working with management on warranty claim. More

by Silverado0460
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Recommend Dealer
No

Other Employees Tagged: Bruce Moss , Brent Woodham

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Dec 19, 2023

Guntersville Chevrolet responded

Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about our salesperson and are pleased to hear that your experience with them was positive. We want to extend our apologies for any inconvenience you may have encountered in the process of addressing your warranty claim. Our commitment to customer satisfaction is of the utmost importance, and we take your concerns seriously. Upon reviewing your case with our general manager, Bruce Moss, we found that he proactively offered to arrange for a vendor to work on your vehicle to address any issues related to the warranty claim. Unfortunately, it seems that there may have been a miscommunication or a lapse in correspondence. Bruce mentioned that he attempted to reach out to you via email to move forward with the resolution, but it appears that communication was halted. We understand that these matters can be frustrating, and we genuinely want to ensure that your concerns are addressed promptly. To expedite the resolution, please feel free to contact Bruce directly via email or by calling him at 256-582-5603. We remain committed to resolving this matter to your satisfaction and appreciate your patience. Best regards, Your Guntersville Chevrolet Team

Dec 19, 2023

Silverado0460 responded

With all due respect, the last correspondance I received from Mr. Moss was on November 29th. It is now December 19th and still no follow up email or phone call regarding GM covering the issues. So yes, I would agree there has been a lapse in correspondance and communication was halted. All previous correspondance between Mr. Moss and myself was that GM was not responding to his inquiries regarding covering the issues and had not given him a ticket or case number that I could reference myself. Mr. Moss kept refering me to a shop in Nashville that is a 4 hour drive for me. I had simply asked if I could take the truck to a local shop instead and never received confirmation either way after more than one inquiry. I can't say what the issue was between GM and Mr. Moss but regardless, I have resorted to going through another dealer to resolve my issues at this point. I called them on December 4th and they were able to get me in the shop on December 6th and take care of my issues. This review is not to bad mouth Mr. Moss or Guntersville Chevrolet. Just simply stating facts as evidenced by email correspondance.

December 08, 2023

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Tony made a comfortable and easy car buying experience. I would highly recommend Tony and Chevrolet of Guntersville. More

by juliehwalker12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Stovall

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Dec 09, 2023

Guntersville Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

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Always ready to help in any way possible. The most friendly and personal staff that you will ever find at any dealership!! More

by robert bodine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Grass, David Scott, Chris Nothdurft, Bruce Moss, Andy Nixon , Jantzen Leonard, Judy Mosley Cameron, Beth Patterson, Brent Woodham

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Dec 08, 2023

Guntersville Chevrolet responded

Thank you for choosing Guntersville Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 05, 2023

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Professional, efficient & quality service. The only dealership in 200 miles that had what we needed! More

by cissy.edwards
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Stovall

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Dec 08, 2023

Guntersville Chevrolet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2023

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Employee Rating

CJ is one Awesome Fella ! !!!! answered all questions about my pros and cons and was willing to take time to listen Thank you CJ More

by melissalanier72
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: CJ Cowart

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Dec 07, 2023

Guntersville Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! If you're ever in need of more help, please let us know!

November 27, 2023

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Employee Rating

Tony was so kind and caring funny attentive. He helped me so very much and I have already been recommending some people and family to go to him because he will take care of you More

by sarahr.stowe82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Stovall

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Nov 30, 2023

Guntersville Chevrolet responded

Thanks for highlighting Tony who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

November 21, 2023

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Employee Rating

Cj was by far the best dealer I have ever worked with. He was very kind and patient with my anxiety. He made the whole experience worth while More

by Samantha Wilemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ Cowart

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Nov 23, 2023

Guntersville Chevrolet responded

Samantha, we're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. We hope you have a great day!

November 19, 2023

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Employee Rating

The whole experience was wonderful from start to finish! Brent was such an awesome salesman and great guy all around. Very thankful for all of the people at this dealership. They made things quick and easy. More

by Ejs0013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Woodham

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Nov 21, 2023

Guntersville Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 14, 2023

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Employee Rating

David Scott , friendly and made my purchase seamless. He was knowledgeable and explained everything. Nice job More

by billdover56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Scott

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Nov 16, 2023

Guntersville Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Guntersville Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

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