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Morgan Drumm
Morgan Drumm at Lochmandy Auto Group
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Morgan Drumm | Page 3

BDC Rep

Lochmandy Auto Group

920 N Nappanee St
Elkhart, IN 46514

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4.5
41 Reviews

Dealership Experience

2 yrs, 5 mos

4.5

41 Reviews

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41 Reviews of Morgan Drumm

March 09, 2024

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Employee Rating

Fixed a flat tire, quick lane is a great option that many other dealers do not offer More

by tcmoon59
Recommend Dealer
Yes
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Mar 09, 2024

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Thomas. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

March 08, 2024

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Employee Rating

I was pleased with everyone I talked to at the service dept. and sales dept. Thank you all More

by KVCHRISMAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Beckett

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Mar 09, 2024

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Vickie! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

March 03, 2024

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Nice experience and great people. I came in early and was checked in right away. Will be returning for more service in the future. More

by lrhorer
Recommend Dealer
Yes
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Mar 07, 2024

Lochmandy Auto Group responded

Thank you for your kind review, Lori! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

February 26, 2024

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The service manager Bob Bergot treated me ,the customer, with a very condescending attitude, not very customer valued or respectful. Make sure the next time you have service or parts replaced on your car y More

by zencar
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: I didn't work with anyone in sales, Bob Bergot was awful

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Feb 26, 2024

Lochmandy Auto Group responded

We would like to speak with you regarding your recent experience with us. Please contact Mike Lowery, our General Manager at mlowery@lochmandy.com.

Feb 26, 2024

zencar responded

I would love to speak to you in regards to my experience on Friday February 23rd. Thank you, Zena Holderbaum

February 22, 2024

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We took in for an oil change and tire roations and warranty claim for this visit More

by widmarjp
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Recommend Dealer
Yes
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Feb 23, 2024

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Jason! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

February 22, 2024

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Lochmandy Motors service department was awesome as usual. I highly recommend them for anyone needing a service department. More

by oilert
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Yes
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Feb 23, 2024

Lochmandy Auto Group responded

Thank you for your kind review, Travis! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

February 22, 2024

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Employee Rating

The people are very nice. Mechanics are good. Lochmandy is very nice to let me bring my dog More

by VCWESTiE
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Recommend Dealer
Yes
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Feb 23, 2024

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Vicki! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

February 21, 2024

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Work is done promptly and car is given back when promised plus service adviser goes over every detail about what looks good and what to pay attention for whether it's brakes or tires needing replacement More

by carldielijr
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Recommend Dealer
Yes
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Feb 22, 2024

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Carl. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

February 16, 2024

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They did a great job. Explained what was needed and took care of it quickly. More

by brown1912
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Yes
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Feb 19, 2024

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group, Nathan! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

February 15, 2024

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Employee Rating

Great service got me in, in a timely fashion and got me out super quick as well. Identified my issue very quickly and fixed it same day. More

by zach.robertson
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Recommend Dealer
Yes
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Feb 16, 2024

Lochmandy Auto Group responded

Thank you for your kind review, Zachary! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

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