Morgan Johnson | Page 3

Morgan was extremely helpful with getting me into my brand new truck. She went above and beyond to deal with a not so easy insurance company in order to get my new truck registered and ready for deliver brand new truck. She went above and beyond to deal with a not so easy insurance company in order to get my new truck registered and ready for delivery. Hands down best experience dealing with Morgan! More

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I contacted Morgan just to get an idea of what I would want for my next vehicle. She showed my numerous SUVS and understood what my wish list was and today I signed for my first car loan on a used SUV tha want for my next vehicle. She showed my numerous SUVS and understood what my wish list was and today I signed for my first car loan on a used SUV that I can grow into as my family grows. She was extremely helpful and knowledgeable! Never once pushed a sale onto me and was able to get me a great deal! Highly recommend both Morgan Johnson and Imperial! Thanks Morg! More

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Sometimes salespersons or customer service representatives, in any field, would like you to write a review about your experience with that company and other times you just feel compelled to do representatives, in any field, would like you to write a review about your experience with that company and other times you just feel compelled to do so even without being asked. This is certainly one of those times. Not quite sure where to even begin, but I'll just simply say my experience at Imperial Ford was nothing less than remarkable. My purchase started long before entering Imperial Ford after being in contact with Ford Sales Manager, Mr. Bob Champagne and my interest in ordering a new truck. Bob assisted me through several phone calls and emails, to order what is now my dream truck. And what a gorgeous truck it is. (Race Red F-250, XLT Premium Package with some awesome bells and whistles). Words cannot state the true professional, gentleman and outright sincere person Bob is. Bob is nothing less than a class act, period. Bob, being a Sales Manager, informed me he would place the final sale of the truck to one of his salesman, Mr. Tom D'Andrea. Phone calls with Tom advising me the truck had arrived and looking forward to meeting me, were met with a warm and welcoming greeting. When meeting and dealing with Tom, you never felt like you were putting him out or he wasn't there to help you. You felt important, as you should, when making a large purchase such as a vehicle. I think he was just as excited to show my wife and I the truck, as I was to see it. He was a very humble, sincere person and truly happy for you and you felt it. His professionalism as well, was at another level. In addition, I would like to mention two other people. Salesperson Miss Morgan Johnson and Business Manager Audie Jacques. Miss Johnson welcomed you with a bright smile outside the door of the dealership asking and if there was anything she could do for you. She was advised we were there for Tom and she opened the door for my wife and I and escorted us over the Tom's desk, even knowing she was not making a sale. She also assisted us with the FordPass at a later time when we picked up the truck. Again, we were not her client but happy to assist. Then there was Business Manager Audie Jacques. Although we were securing a loan from our bank, Audie took the time to see if there was anything he could do to get us an even better loan rate. He also spent a significant amount of time explaining extended warranties and other options for your vehicle, yet you never felt pressured into purchasing any of them. Another nice gentleman and professional who was just "real". In all, my wife and I had such a wonderful experience at Imperial Ford. I'm glad to have met Bob Champagne and Tom D'Andrea and truly feel they looked out for our best interest. My experience at Imperial Ford, was the best I have had at any dealership. I would not hesitate at all, to refer friends and family to reach out to any of the individuals I have mentioned or the Imperial Team in general. A huge Thank You to Bob and Tom for the gorgeous truck that I am now driving. More

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I needed an inspection sticker this weekend and a new set of wipers for my wife's 2016 Ford Flex guess who helped me put them on! A great guy named Justin G! I had no idea he was the service Manager lol tota of wipers for my wife's 2016 Ford Flex guess who helped me put them on! A great guy named Justin G! I had no idea he was the service Manager lol totally cool experience I suggest always going to visit Imperial no matter what you drive! More

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We had ordered a 2021 F450 from another dealer at the end of Feb and it had been stuck in Kentucky for 10 weeks now waiting for computer chips. We started looking around for used F450s, but our original deal of Feb and it had been stuck in Kentucky for 10 weeks now waiting for computer chips. We started looking around for used F450s, but our original dealer did not seem too keen on helping us find one since ours was built but stuck. We have a brand new 5th wheel camper waiting in Texas to be picked up and we were against a deadline to get that done. Then we found Imperial Ford who had a 2020 F450 with everything we wanted and more! My wife called and was quickly connected to #Morgan Johnson who told us the vehicle was still available. We live 2 hours away, but headed down immediately. On the trip down we got several messages from Morgan as well as a video of the truck. When we got there, Morgan greeted us and showed us the truck. It was exactly what we wanted. Morgan was awesome and a pleasure to deal with as was Bill Pierce the Business Manager. The whole vibe of the dealership was great! Thank you Morgan and the whole Imperial Ford Team for an awesome experience! Oh...my wife is sorry she broke your prize wheel! More

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Morgan was great to work with made the transaction super quick and easy . I was able to drive my new truck off the lot the same day !I would definitely recommend Morgan to anyone !!! quick and easy . I was able to drive my new truck off the lot the same day !I would definitely recommend Morgan to anyone !!! More

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Imperial was a great dealership to work with. They kept bringing in new vehicles for me to look at until the right one came in. Morgan kept me up to date on when new vehicle came in. She would always answe bringing in new vehicles for me to look at until the right one came in. Morgan kept me up to date on when new vehicle came in. She would always answer any questions I had even on her days off. It was definitely a laid back no pressure environment which was really nice! I would recommend anyone to see Morgan. She was a great sales associate. More

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Morgan is by far one of the best salesperson to work with! She pays close attention to your needs. Imperial Ford is hands down one of the best dealerships I’ve done business with! with! She pays close attention to your needs. Imperial Ford is hands down one of the best dealerships I’ve done business with! More

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Came into the store just to look at what they had for inventory and met Morgan Johnson at Ford she was very pleasant to work with showed me all the vehicles I wanted to see. I wasn’t ready to test drive inventory and met Morgan Johnson at Ford she was very pleasant to work with showed me all the vehicles I wanted to see. I wasn’t ready to test drive but she was very informative and I will definitely be coming back when I am ready to buy! More

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Top notch, Morgan knows her trucks!. Had a great experience with buying my F150 from imperial, Morgan was very knowledgeable of the vehicle and all the toys that came along with it. She kept me in t experience with buying my F150 from imperial, Morgan was very knowledgeable of the vehicle and all the toys that came along with it. She kept me in the loop throughout the entire purchasing process and was super fast in responding to any questions. More

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