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383 Reviews of Morgan Keeten
March 09, 2026
Always attentive to my comfort, honest, striving to make any experience with them exceptional, dependable. I appreciate their efforts so much. And the facility is always clean.?? any experience with them exceptional, dependable. I appreciate their efforts so much. And the facility is always clean.?? More
by marylybarger
Verified CustomerOther Employees Tagged: Morgan Keeten
March 02, 2026
I have always had good service at KIA of Everett. Morgan was very helpful and informative of the work done on my car and what still needs done. Morgan was very helpful and informative of the work done on my car and what still needs done. More
by bonniegriffin69
Other Employees Tagged: Taylor Berry, Nicholas Howes
February 26, 2026
The CVT transmission went out in my 2020 Kia Soul at 87,000 mi. in Nov. 2025 in OR on a Thanksgiving trip from WA to CA. Thankfully, I was given a loaner from an OR dealership the week it took to have i 87,000 mi. in Nov. 2025 in OR on a Thanksgiving trip from WA to CA. Thankfully, I was given a loaner from an OR dealership the week it took to have it replaced under warranty. One month later, back home, the replaced CVT transmission also failed. Kia of Everett had no appointments for two weeks and could offer me no loaner car, so I had to rent a car during that time at a cost to me of $659. After waiting the two weeks, on appointment day, I was told the transmission just needed "retraining" and it was fine now. I picked it up and couldn't even make it home before it went out again, so had to have it towed back to Kia of Everett the same day. It took three more weeks before the transmission could be replaced a second time. This time I was given a loaner car. When I picked up my Kia, not even taking into consideration all the time and inconvenience between the OR dealership and Kia of Everett being without my car for a total of six weeks while two transmissions failed and having paid extra for hotels, Uber, ferry, and towing, on top of the rental, I was unhappily informed I would not reimbursed for the $659 rental for this major drivetrain issue and would have to make a request to Kia corporate. I made the request and, today, received Kia corporate's response: "Kia will provide you with eighty-three dollars and eighty-six cents ($83.86) as a gesture of goodwill..." How pathetic. My response to Kia: "I will NEVER buy a Kia again. I will NEVER recommend a Kia to anyone." More
by KBF
January 31, 2026
I’ve been very satisfied with the service at Kia of Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a total of $2300, to assure he had a reliable car. After that was done the check engine light kept coming on. They diagnosed it was because when flushing the engine particles were stuck in parts of the engine and exhaust. The engine light persisted to come on and my grandson took it back a couple weeks later. They found that the leaking valve cover they replaced had already leaked oil into the turbo and catalytic converter and would need another $5000 of work to make it right. It’s a 2018 vehicle and didn’t want to put anymore money in it. My complaint would be that during the initial service work they said they did a full inspection and found nothing else wrong except the valve cover. My issue is if this was such severe issues why weren’t they caught during the pre inspection the first time. I would have never spent $2300 on the service work. The only thing they found outside the normal service inspection was the leaking valve cover which added $800 to the bill. We were assured that the car was solid other than these repairs. So I put $2300 into a car that was done for already. Granted I’ve never had any issues with this car so it was a huge surprise that they found that much wrong with it. More
by bobo1954
Other Employees Tagged: Steve Weedin, Taylor Berry, Nadia Roth, Jeffrey Purnell
January 29, 2026
I was not very happy with the service. I had an appointment for 2 o'clock to have a new key made. The service guy said I didn't need a new key, just the little black thing that the key f I had an appointment for 2 o'clock to have a new key made. The service guy said I didn't need a new key, just the little black thing that the key fits into and then to have it programed. An hour and a half later, 4:45 my key was ready. I can't believe it took that long to program my key. I have had a key made before so my information must be in your computer. The service man was very friendly. I had no problem with him. However, $335.00 for a key is way too much. I didn't even need a new key. So the programing must be very expensive. Sorry but I am not real impressed with the service. More
by Jan337
January 21, 2026
No problem at all 💯percent great work and a wonderful team to work with thank you team to work with thank you More
by roberttdonhue375
Other Employees Tagged: Erik Lett, Taylor Berry, Nadia Roth, Nicholas Howes, Daniel Lacker, Jeffrey Purnell, Louis Rose
January 08, 2026
My experience with Kia of Everett has always been top notch. They goes all out on customer satisfaction and great quality work. notch. They goes all out on customer satisfaction and great quality work. More
by bad.boy.mark
Other Employees Tagged: Steve Weedin, Taylor Berry, Betty Sidbeck
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