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Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines | Page 17

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.6
455 Reviews

Dealership Experience

4 yrs, 6 mos

4.6

455 Reviews

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455 Reviews of Morgann Hines

November 25, 2025

Dealership Rating
Employee Rating

Pretty good dealership, great customer service. Adam went above and beyond to get us where we wanted More

by EDGAROFLORES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Adam

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Nov 26, 2025

Arapahoe Kia responded

Hi Edgar! Thank you for leaving us this five-star review and kind words about Adam from our sales team at Arapahoe KIA! We'll see you next time!

November 23, 2025

Dealership Rating
Employee Rating

The service reps are efficient and professional. The service was unfortunately way past the 90 minutes promised (I waited over two hours for an oil change) and I was the only customer that wasn’t of More

by TERRYCHOPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Cliff

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Nov 24, 2025

Arapahoe Kia responded

Thank you for sharing your feedback with us. I'd like to sincerely apologize for the delays you experienced during your 90-minute service, as well as the lack of a car wash offer at the end of your visit. We take our commitments seriously and it's disappointing to hear that we fell short in meeting them during your visits. If there's anything we can do to make things right or further address your concerns, please don't hesitate to reach out to me at any time. Thank you again for bringing this to our attention. Joel Garbe - Sales Manager - jgarbe@coloradokia.com

November 23, 2025

Dealership Rating
Employee Rating

Thanks to Arapahoe Kia for an easy process in purchasing our new car! Everything was a breeze! More

by CLAIRE_HARDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Print
Nov 25, 2025

Arapahoe Kia responded

Claire, thank you for trusting Arapahoe KIA with your business! We're happy to hear your experience was seamless and we hope to see you again in the future. Take care!

November 16, 2025

Dealership Rating
Employee Rating

I had a great experience with my sales rep Hannah and the dealership. I appreciate that no one pressured me and everyone was so polite and informative. Hannah was amazing and so helpful! More

by DMCC3003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Print
Nov 17, 2025

Arapahoe Kia responded

We're so happy to hear Hannah and the team made your experience a great one! Thank you for choosing Arapahoe KIA and for sharing your feedback. Safe travels ahead!

November 05, 2025

Dealership Rating
Employee Rating

Excellent service that completed the work within the estimated time. Representative was very knowledgeable and friendly. More

by MusicLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Print
Nov 05, 2025

Arapahoe Kia responded

We’re grateful to have your support! Thanks from all of us at Arapahoe Kia!

November 04, 2025

Dealership Rating
Employee Rating

Destiene was helpful, efficient and very easy to work with. I had a great experience all around. More

by HCDEMOOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Destiene

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Nov 04, 2025

Arapahoe Kia responded

We really appreciate you taking the time to leave Arapahoe KIA this awesome review, thank you!

November 03, 2025

Dealership Rating
Employee Rating

Great customer services and quality work my car always good. I will definitely visit again. More

by VEROSAU80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Alex

Print
Nov 04, 2025

Arapahoe Kia responded

We're happy to hear it! Thank you for choosing Arapahoe KIA!

November 03, 2025

Dealership Rating
Employee Rating

Adam was great to work with! he was clear on the process and helpful with questions More

by ADOBRSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Adam Khalid

Print
Nov 03, 2025

Arapahoe Kia responded

Hi Adobrski! Thank you for leaving us this five-star review and kind words about Adam from our sales team at Arapahoe KIA! We'll see you next time!

November 01, 2025

Dealership Rating
Employee Rating

Donnie was a pleasure to work with. Got me in and out quickly and kept me informed of the status of the car the whole way! More

by EDDIE.PELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Donnie Franklin

Print
Nov 03, 2025

Arapahoe Kia responded

Thank you for sharing your experience! We are pleased to hear that Donnie was so informative and helpful. We hope to welcome you back to Arapahoe KIA again in the future. Take care!

October 26, 2025

Dealership Rating
Employee Rating

Clean a lot of inventory available to go see and test drive the ca you like. More

by JUANTECOMAN07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Quincy

Print
Oct 27, 2025

Arapahoe Kia responded

We’re glad we could go that extra mile for you! Thank you for choosing us! – Arapahoe KIA

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