Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.7
265 Reviews

Dealership Experience

3 yrs, 3 mos

4.7

265 Reviews

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265 Reviews of Morgann Hines

June 28, 2025

Dealership Rating
Employee Rating

When I arrived, the service was normal, but they didn't keep me informed about what was happening with my car. When it was ready, my car was parked outside for about 35 minutes, and they didn't even call m More

by PAOMTZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain

Jun 30, 2025

Arapahoe Kia responded

I'm sorry to hear about your experience with the service. Keeping our customers informed and minimizing wait times is important, so it's disappointing to learn we fell short during your visit. We value your feedback and would like an opportunity to improve this for you in the future. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

June 26, 2025

Dealership Rating
Employee Rating

Everyone was great to work with! Sales rep was not too pushy and financing dept was great. More

by MARJORIE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jun 27, 2025

Arapahoe Kia responded

Thank you for the fantastic review, Marjorie! Our Arapahoe KIA team looks forward to serving you again in the future!

June 23, 2025

Dealership Rating
Employee Rating

I had a terrible experience with this dealerships service department 2 years ago and vowed I’d never go back. But after visiting a couple of other Kia dealerships whose sales side was atrocious, I decided to More

by K8LOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Destiene Dahley

Jun 24, 2025

Arapahoe Kia responded

We're so glad to hear that your recent experience at Arapahoe KIA turned things around for you! It's fantastic that Destiene, Jared, and the entire team were able to work their magic and provide such a positive outcome. We appreciate your recommendation and look forward to welcoming you back in the future!

June 21, 2025

Dealership Rating
Employee Rating

Easy, Fast, and works well with others. Worked with me on several different vehicles. Git to where I needed to be. More

by TSJACKSON67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jun 23, 2025

Arapahoe Kia responded

We're delighted to hear that your experience at Arapahoe KIA was smooth and accommodating! Our team is always here to help you find the perfect vehicle. Thanks for choosing us!

June 20, 2025

Dealership Rating
Employee Rating

Great job with Seth and the team in helping with my lease experience. Definitely went above and beyond for my specific needs. Thanks again! More

by GRYMAUCH1EYE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Seth

Jun 21, 2025

Arapahoe Kia responded

We're delighted to hear that Seth and our team at Arapahoe KIA exceeded your expectations during your lease experience. Thank you for choosing us, and we're here if you need anything in the future!

June 11, 2025

Dealership Rating
Employee Rating

The entire process was easy and quicker than expected . Car shopping can be stressful but felt a lot less pressure! More

by KODEE.BUCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Jakeob Taylor;

Jun 13, 2025

Arapahoe Kia responded

We're delighted to hear that your experience at Arapahoe KIA was smooth and stress-free! Our team strives to make car shopping as easy as possible. Thanks for choosing us!

June 08, 2025

Dealership Rating
Employee Rating

Charlie was a great sales rep for Kia Arapahoe; a relaxed and attentive gentleman! The rest of staff were very kind, and my experience with buying a used vehicle from them was great. Thank you! More

by DJ_BRONCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jun 09, 2025

Arapahoe Kia responded

We're delighted to hear that Charlie and the Arapahoe KIA team made your car-buying experience a positive one. Thank you for choosing us!

June 08, 2025

Dealership Rating
Employee Rating

I want to thank Sean and the whole team at Kia they were fantastic it was the best car buying experience we have ever had. Happy to be apart of the Kia family now! More

by RJHUGHES.7071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Sean and the finance team! And a shot out the the director Sean for getting a great team together

Jun 09, 2025

Arapahoe Kia responded

Hi Hughes! We're delighted to hear that Sean and the Arapahoe KIA team provided you with such a fantastic car-buying experience! Welcome to the Kia family, and thank you for choosing us. Enjoy your ride!

June 06, 2025

Dealership Rating
Employee Rating

Arapahoe KIA had the car we were looking for and professional staff to make it happen. More

by KKATZERVILLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jun 09, 2025

Arapahoe Kia responded

We're so glad you found the vehicle you were looking for here at Arapahoe KIA! Thank you for the positive feedback and please don't hesitate to reach out if there's anything else we can do for you!

June 05, 2025

Dealership Rating
Employee Rating

Made buying a pleasure. Very friendly, professional and extremely knowledgeable sales crew . Thank You for a good experirnce. More

by MARIELINNA65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Ezell Brown ,Derrick Pete and the used car manager are the best

Jun 05, 2025

Arapahoe Kia responded

Marielinna, we're delighted to hear that our sales crew at Arapahoe KIA made your buying experience a pleasure. Thank you for the kind words and support!

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