Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines | Page 30

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.6
455 Reviews

Dealership Experience

4 yrs, 6 mos

4.6

455 Reviews

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455 Reviews of Morgann Hines

August 07, 2024

Dealership Rating
Employee Rating

Joey was very kind and professional throughout the entire process. Everything was straitforward and easy purchasing a 2016 Toyota 4Runner. The dealership was clean, neat, and a very good inventory. I will de More

by NOAHSANDERS1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Joey was fantastic throughout the process. I didn’t feel over pressured to buy something I couldn’t afford and I feel like he actually listened to my questions and concerns

Aug 07, 2024

Arapahoe Kia responded

Noah, we're delighted to hear Joey made your experience at Arapahoe KIA smooth and enjoyable. Thanks for choosing us, and we look forward to helping you with your next vehicle!

August 07, 2024

Dealership Rating
Employee Rating

Best dealership I have worked with! Not pushy sells people they listen to what you need and provide outstanding service to meet your needs! More

by KAYLA.J578
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Jake, Townsend, and Derick were outstanding!

Aug 07, 2024

Arapahoe Kia responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Arapahoe KIA provided outstanding service and met your needs without being pushy. We appreciate your support!

August 06, 2024

Dealership Rating
Employee Rating

Totally different experience than the last time I was there. Salesman was wonderful and very polite in understanding my needs! Very important trait to have! End up buying my new vehicle from the deale More

by MANNY.GEORGAKOPOULOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 07, 2024

Arapahoe Kia responded

We're delighted to hear that your experience at Arapahoe KIA was a positive one this time around! Our team is committed to understanding and meeting our customers' needs. Enjoy your new vehicle, and we look forward to seeing you again in the future!

August 01, 2024

Dealership Rating
Employee Rating

Evan Jenkins was excellent to work with. Helpful, responsive, knowledgeable about the products. Spent a lot of time helping us pick the right vehicle. More

by DL
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 02, 2024

Arapahoe Kia responded

Thank you for sharing your experience! We're delighted to hear that Evan Jenkins provided excellent service and helped you find the perfect vehicle at Arapahoe KIA. Enjoy your new ride!

July 30, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable staff. Will definitely work with this dealership again in the future. Thank you! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Aug 01, 2024

Arapahoe Kia responded

Mike, we're delighted to hear you had a great experience with our team at Arapahoe KIA! We look forward to working with you again in the future. Thanks for your review!

July 27, 2024

Dealership Rating
Employee Rating

Easiest and lowest pressure car sale I have ever been involved with. They guys were great and really cared about just finding us the right car for our needs. Thanks Kia Arapahoe Team. More

by KEITH66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Emad

Jul 29, 2024

Arapahoe Kia responded

Keith, we're delighted to hear that our team at Arapahoe KIA made your car-buying experience so smooth and pressure-free. Thanks for choosing us!

July 25, 2024

Dealership Rating
Employee Rating

Setup the service online with no issues and while at the dealership the staff were friendly and helpful. Was sent an update after initial inspection which included costs so no hidden fees etc. Organized t More

by ROBHARG66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Mark Gurule

Jul 26, 2024

Arapahoe Kia responded

Thanks for sharing your experience! We're glad to hear our Arapahoe KIA team provided clear communication and convenient service. We appreciate your support!

July 22, 2024

Dealership Rating
Employee Rating

Great experience. In fact, best experience I’ve ever had with a dealer. Not creepy and no shady vibes. No hidden fees and none of these extra xx accessories that mo More

by CJ.OSBORN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Tina, Jim, John

Jul 23, 2024

Arapahoe Kia responded

CJ, we're delighted to hear you had such a positive experience with us at Arapahoe KIA! Thanks for sharing your feedback and choosing our dealership.

June 26, 2024

Dealership Rating
Employee Rating

Again after doing business with a car dealership I am left feeling dirty. No wonder car dealerships have such bad reputations. Be very aware of this dealership giving lo ball offers for trade-ins as well More

by RWHITMER23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain

Jun 27, 2024

Arapahoe Kia responded

We apologize for the negative experience you had with our dealership. It's important that every customer feels informed and respected throughout their visit, so it's concerning to hear about these issues. We want to address your concerns directly and ensure this doesn't happen again. Please reach out at your convenience. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

June 16, 2024

Dealership Rating
Employee Rating

This is the second car we've bought from this dealership within a year. The staff are incredible and our salesman Seth was absolutely the best. He was with another customer and requested Amard to assist, h More

by ILUVPRPL2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Amad and Seth

Jun 17, 2024

Arapahoe Kia responded

Thank you for choosing Arapahoe KIA again! We're delighted to hear that Seth and Amard provided such excellent service. Enjoy your new car, and we look forward to assisting you in the future!

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