Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines | Page 4

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

Contact Me
4.6
372 Reviews

Dealership Experience

4 yrs

4.6

372 Reviews

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372 Reviews of Morgann Hines

January 30, 2026

Dealership Rating
Employee Rating

Unethical practices in sales department so disappointing. Never called or emailed to apologize for how the situation was handled More

by KRISTIEANDERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain , Brandon Guzman

Feb 11, 2026

Arapahoe Kia responded

Kristie, I appreciate you taking the time to speak with me and regret that we were unable to meet your expectations. Respectfully, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

January 29, 2026

Dealership Rating
Employee Rating

Thank you for making things right after the repeated oil leaks after my oil change. More

by CFLANS550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Cliff and Alex

Jan 29, 2026

Arapahoe Kia responded

We're glad we could help! Thank you for leaving us your awesome review! See you next time! - Arapahoe KIA

January 24, 2026

Dealership Rating
Employee Rating

Great communication, service, and fixing of the issue in a timely manner, thank you to CJ More

by Terra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , CJ

Jan 26, 2026

Arapahoe Kia responded

Hi Terra! Thank you for leaving us this five-star review and for your kind words about CJ from our service team at Arapahoe KIA! We'll see you next time!

January 22, 2026

Dealership Rating
Employee Rating

Quick service and friendly. CJ did a great job and made the recall process flawless. Thank you More

by RICHSWARNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , CJ

Jan 23, 2026

Arapahoe Kia responded

We're happy to hear you had a seamless experience with CJ & the team here at Arapahoe KIA! Thanks so much for your support!

January 19, 2026

Dealership Rating
Employee Rating

Everyone we met and worked with was incredible. They were nice, speedy and listened to us. Thank you! More

by BRANDITIMM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Eduard Grigoryev

Jan 20, 2026

Arapahoe Kia responded

Hi Timm! Thank you for sharing your feedback with us! We're thrilled to hear that you had a great experience with our team. We hope to see you back at Arapahoe KIA in the future!

January 18, 2026

Dealership Rating
Employee Rating

Got me in on time and done on time. Did not push the recommend maintenance items that I declined, as do myself. More

by CMFARMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jan 19, 2026

Arapahoe Kia responded

Hi CM! We’re glad you’re happy with our prompt and efficient service at Arapahoe Kia! We appreciate your support and hope to see you again down the road. Safe travels!

January 17, 2026

Dealership Rating
Employee Rating

What started as a quick look turned into a seamless buying experience. The team was helpful, knowledgeable, and made everything effortless. I walked away with a great deal and an incredible vehicle. More

by ANNA.GATIYATOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Eduard, Adam, Jake

Jan 18, 2026

Arapahoe Kia responded

Thank you, Anna! It sounds like our team hit it out of the park for you. We're grateful for your business, and we wish you many safe and happy miles in your vehicle. - Arapahoe KIA

January 16, 2026

Dealership Rating
Employee Rating

Dealership is nice,clean,very professional! Service was on point and on time.will come back. More

by GWARD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

January 14, 2026

Dealership Rating
Employee Rating

The dealership pushed several maintenance recommendations before the manufacturers recommended timing. It seemed like they were trying to pad their service fees. More

by MKRAEHNKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jan 14, 2026

Arapahoe Kia responded

We aim to provide only necessary and timely service recommendations, and I'm sorry if this wasn't the impression we gave. I'd love the chance to discuss your visit in greater detail. Please feel free to reach out to me at your earliest convenience. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

January 09, 2026

Dealership Rating
Employee Rating

Helpful and quick drop off plus ordering a Lyft to and from my job made service convenient. More

by Q.MARIEALLEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , CJ

Jan 10, 2026

Arapahoe Kia responded

Hi Marie! Thank you for leaving us this five-star review and for your kind words about our service team at Arapahoe KIA! We'll see you next time!

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