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Start your review of Mumen Maqousi.
Mumen Maqousi
Mumen Maqousi at Angela Krause Ford Lincoln
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Mumen Maqousi

Sales and Leasing Professional

Angela Krause Ford Lincoln

1575 Mansell Road
Alpharetta, GA 30009

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5 Reviews of Mumen Maqousi

June 17, 2020

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"Haley White is an asset to your dealerships service..."

- Burkertj

Haley White is an asset to your dealerships service department. Always a great experience working with her. She always goes above and beyond for her customers

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Recommend Dealer
Yes

March 20, 2020

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"Mumen was great! I would talk to Mumen before anybody..."

- Reynicolas.tacardon

Mumen was great! I would talk to Mumen before anybody else! Great experience at that dealership. I would definitely recommend this dealership to anybody. Thanks

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Yes
Apr 06, 2020

Angela Krause Ford Lincoln responded

Thank you for the 5 stars! Word of mouth is everything for us!

June 25, 2018

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"Beligerant, rude and lack of Professionalism."

- Gacarguy11

Walked out of this dealership on initial visit because we were told vehicle would be setup and ready for us to review on our appointment. We drove 30 min to get there only to find car was sold and no one knew we were coming. Completely unprepared. I went in to discuss our treatment to the owner and received arrogant remarks from a manager named Ross who wasn't even part of the conversation. After experiencing this complete lack of professionalism we walked out. They begged us to come back saying they would make things right. We eventually worked out a deal with Mumen and went to finance to sign off on the deal for a 99k Navigator. The finance guy 'Basil' was short and curt with us. When we started asking about rates he got belligerent and threw his hands in the air. He said we get what he setup and was very short with us. Even though our credit is excellent he had no interest in looking at optional rates. He was very rude and short even though we had our 4 year in the room with us. We obviously walked out with an agreed upon deal left on the table due to this incredibly unprofessional treatment. I was promised a call by the used sales car manager that the owner, Zak Krause, would call us in the next morning. We didnt receive a call so I called him. He said he didnt have time to talk to me. Certainly not the way a customer should be treated buying a 100k vehicle. I recommend anyone that isn't desperate and has good credit stay far away from this dealership. I do not feel the dealership is for educated shoppers.

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Recommend Dealer
No

Other Employees Tagged: Zakaria Krause, Ross-manager, Basil - finance manager.

Jul 17, 2018

Angela Krause Ford Lincoln responded

Thank you for sharing your honest feedback with us. It means a lot that you took the time to give us some constructive criticism. We are disappointed that you have had such a negative experience dealing with us here at Angela Krause Ford Lincoln. We can assure you that it was truly not our intention to disappoint or frustrate you during this process and this is very atypical for the usual interactions at this dealership. Please call our Director of Business Development, Tim Placencia, so that we can find a way to make it right for you and ensure that you are satisfied. Thank you again for your feedback. We hope to hear from you soon. Take care!

May 07, 2017

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"EXCELLENT"

- brelon

My visit was to trade cars because I knew I would receive a great deal. I have traded with Angela Krause before and recommend them to friends, families and anyone that has questions. Ryan Fols, Mumen Maqousi and Evan Klein was great to work with. Mumen listened to what I wanted, Ryan found the car I wanted and Evan worked with me on financing. Mumen found deflector, window shields and floor liners that I wanted. David Kay called when the materials came in, scheduled and appointment and everything was done to perfection. I can't say enough about these guys. I give them all 110%. Thank you, Brenda Loner

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Yes

March 10, 2017

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"Dishonest"

- Eric Eisenbise

I flew form out of state to see a car listed on their website. Even though I had asked if the car had any dents or imperfections, they failed to tell me about a dent the size of my hand on the rear wheel arch. Overall I'm happy with my car, but was very disappointed with this dealer.

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No
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