Murphy Tederick
Murphy Tederick at Mercedes-Benz of Owings Mills

Murphy Tederick | Page 8

Service Advisor

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
89 Reviews

Dealership Experience

6 yrs, 9 mos

5.0

89 Reviews

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89 Reviews of Murphy Tederick

October 28, 2020

Dealership Rating
Employee Rating

Murphy greeted me when I came in, told me what he thought the problem was. He kept me informed.He met me when I came to pick up the car. He was friendly and efficient. The car was clean and ran well. More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Mercedes-Benz of Owings Mills responded

Sue, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Thank you, and have a fantastic day!

October 20, 2020

Dealership Rating
Employee Rating

I brought my vehicle in for service and I was in & out. The work was done in a timely manner and they did and excellent job thanks to Mr Murphy. More

by Mauricegaines98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2020

Mercedes-Benz of Owings Mills responded

Hi Mauricegaines98, we are very happy to have provided you with such a positive experience!

October 12, 2020

Dealership Rating
Employee Rating

I had an awesome experience and I had a lot of work done. My service advisor (Murphy) was awesome. I recommend this dealership for service. More

by mbivens3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Mercedes-Benz of Owings Mills responded

Hello, we appreciate your positive review about your recent experience with us. We hope to be of service to you again in the future. Have a wonderful day!

September 18, 2020

Dealership Rating
Employee Rating

Thank you to Murphy for outstanding customer service, and Ray too, and to everyone I didn't have the chance to meet who took wonderful care of my beloved car! Job extremely well done, I am very grateful 🤩! More

by buggirl8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ray

August 19, 2020

Dealership Rating
Employee Rating

My service advisor, Murphy Terderick, always listens carefully when I ask him questions, and he knows his stuff. Always been a straight-shooter with me More

by mike_d1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2020

Mercedes-Benz of Owings Mills responded

Hello, thank you for your support! We're happy Murphy could help.

August 03, 2020

Dealership Rating
Employee Rating

The most knowledgeable, courteous, and friendly dealership staff I have ever encountered. Always greeted by staff in a polite and pleasant manner. I drive across town for service because of the atm More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell

Aug 04, 2020

Mercedes-Benz of Owings Mills responded

Louise, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

July 07, 2020

Dealership Rating
Employee Rating

The service was great. Murphy provided me with great service. I was seen immediately and my car was ready in a timely manner. I trust the work at this dealership. More

by joquetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2020

Mercedes-Benz of Owings Mills responded

Hi Joquetta, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

July 01, 2020

Dealership Rating
Employee Rating

I am always pleased when I visit Mercedes of Owing Mills. The professionalism is outstanding. I enjoy working with Murphy. Thank you, and I look forward to working with you again. More

by Saxophone62
Recommend Dealer
Yes
Jul 03, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 11, 2020

Dealership Rating
Employee Rating

Service Director and Advisor genuinely works hard to meet customers’ expectations. Highly recommend that you visit these folks for all your Mercedes Benz repair needs. More

by SCNatCC
Recommend Dealer
Yes

Other Employees Tagged: Tim Sauter

Jun 12, 2020

Mercedes-Benz of Owings Mills responded

SCNatCC, Thank you for taking the time to let us know about your experience. We sincerely apologize for any delay you encountered and would like to speak with you regarding your visit but are unable to identify you in our database by your username. At your convenience, please reach out to our Service Director, Tim Sauter at 410-363-7793 or tsauter@mileone.com.

June 10, 2020

Dealership Rating
Employee Rating

Had a flat away from home and the whole dealership was great to work with especially my service advisor Murphy tedrick they were fantastic and got me going! More

by Bjw
Recommend Dealer
Yes

Other Employees Tagged: Stephen McGrath, Receptionist

Jun 12, 2020

Mercedes-Benz of Owings Mills responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

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