Murphy Tederick
Murphy Tederick at Mercedes-Benz of Owings Mills
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Murphy Tederick | Page 7

Service Advisor

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
83 Reviews

Dealership Experience

4 yrs, 9 mos

5.0

83 Reviews

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83 Reviews of Murphy Tederick

November 23, 2020

Dealership Rating
Employee Rating

Andy was an absolute pleasure to work with in purchasing our car. He was gracious and was not pushy. Murphy in service also took great care of us. Our experience has been positive so far. More

by Mbauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andy Ji

Nov 24, 2020

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and positive star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 16, 2020

Dealership Rating
Employee Rating

Excellent customer service. Always on time. Scheduling is easy, received a loaner car, and talked with Dennis regarding GLC… Now I’m just waiting for a deal on that. Dennis is great More

by sueb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps

Nov 17, 2020

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle! We hope you continue to choose us for all your automotive needs! Take care!

November 11, 2020

Dealership Rating
Employee Rating

I was taken on time and Murphy was thorough in explaining everything and setting my expectations. The work was done well and they did a nice cleaning and vacuuming job. More

by Rkeimig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2020

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 02, 2020

Dealership Rating
Employee Rating

They were able to get me scheduled in sooner than another dealership and provide me with a loaner. It was a very smooth transaction. Everything was repaired in a timely manner. They all were very friendly wh More

by awc1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 08, 2020

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2020

Dealership Rating
Employee Rating

Murphy greeted me when I came in, told me what he thought the problem was. He kept me informed.He met me when I came to pick up the car. He was friendly and efficient. The car was clean and ran well. More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 05, 2020

Mercedes-Benz of Owings Mills responded

Sue, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Thank you, and have a fantastic day!

October 20, 2020

Dealership Rating
Employee Rating

I brought my vehicle in for service and I was in & out. The work was done in a timely manner and they did and excellent job thanks to Mr Murphy. More

by Mauricegaines98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2020

Mercedes-Benz of Owings Mills responded

Hi Mauricegaines98, we are very happy to have provided you with such a positive experience!

October 12, 2020

Dealership Rating
Employee Rating

I had an awesome experience and I had a lot of work done. My service advisor (Murphy) was awesome. I recommend this dealership for service. More

by mbivens3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 15, 2020

Mercedes-Benz of Owings Mills responded

Hello, we appreciate your positive review about your recent experience with us. We hope to be of service to you again in the future. Have a wonderful day!

September 18, 2020

Dealership Rating
Employee Rating

Thank you to Murphy for outstanding customer service, and Ray too, and to everyone I didn't have the chance to meet who took wonderful care of my beloved car! Job extremely well done, I am very grateful 🤩! More

by buggirl8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ray

August 19, 2020

Dealership Rating
Employee Rating

My service advisor, Murphy Terderick, always listens carefully when I ask him questions, and he knows his stuff. Always been a straight-shooter with me More

by mike_d1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2020

Mercedes-Benz of Owings Mills responded

Hello, thank you for your support! We're happy Murphy could help.

August 03, 2020

Dealership Rating
Employee Rating

The most knowledgeable, courteous, and friendly dealership staff I have ever encountered. Always greeted by staff in a polite and pleasant manner. I drive across town for service because of the atm More

by Louise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell

Aug 04, 2020

Mercedes-Benz of Owings Mills responded

Louise, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

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