NELSON MERCED | Page 2

Great communication, fast service. Diagnosed the problem accurately and fixed it just as we asked. Diagnosed the problem accurately and fixed it just as we asked. More

by villagesfleet Verified Customer Verified Customer

Report | Print

A group of first-class professionals! !! It was a pleasure dealing with them from the beginning to the end! !! It was a pleasure dealing with them from the beginning to the end! More

by Rick Verified Customer Verified Customer

Report | Print

My experience was stress free and took out soo much worry from my personal situation. Very grateful for all who assisted me especially Nelson Merced from my personal situation. Very grateful for all who assisted me especially Nelson Merced More

by milissa.merced Verified Customer Verified Customer

Report | Print

We arrived at our designated appointment time of 10:00 am. We met Nelson and talked about what our needs were. We also discussed possible vehicles that we would be interested in purchasing. When we starte am. We met Nelson and talked about what our needs were. We also discussed possible vehicles that we would be interested in purchasing. When we started doing paperwork, Anthony Foote the General Sales Manager recognized us from our prior purchases with the dealership. He stepped out to meet us and thanked us for our loyalty. We have purchased three vehicles from the dealership when he did the financing for us. This vehicle makes our Fourth purchase (2nd new vehicle). We will be back for my daughter in law who will be in the market soon. More

by carguy2016 Verified Customer Verified Customer

Report | Print

1 of the easiest vehicle purchases I have made. Everyone I had contact with at the dealership was very helpful and professional even answering a phone call when they were off (Nelson). Everyone I had contact with at the dealership was very helpful and professional even answering a phone call when they were off (Nelson). More

by RIVERCITY_OUTDOORS Verified Customer Verified Customer

Report | Print

Great communication and service. And a Quick turn around. In and out process that helped me out a lot. And a Quick turn around. In and out process that helped me out a lot. More

by gary.oliver Verified Customer Verified Customer

Report | Print

10/10 experience with Nelson and Ronald at Ford of Clermont. No xx and scammy sales tactics deployed and service was efficient, friendly and reassuring! They will be my go-to dealership for recommenda Clermont. No xx and scammy sales tactics deployed and service was efficient, friendly and reassuring! They will be my go-to dealership for recommendations or new car purchases in the future! More

by Stephanie Verified Customer Verified Customer

Report | Print

Excellent service from start to finish! The staff was friendly, professional, and kept me updated throughout the entire process. The staff was friendly, professional, and kept me updated throughout the entire process. More

by kimberlykintz8 Verified Customer Verified Customer

Report | Print

From entering the location and going through all the details and finishing the paperwork it was a great experience details and finishing the paperwork it was a great experience More

by jkycyku Verified Customer Verified Customer

Report | Print

Has a retired executive of the Walt Disney Company I believe that I understand guest/ customer relations. My recent harsh review was due to my frustrated customer experience. As a life long Ford custome believe that I understand guest/ customer relations. My recent harsh review was due to my frustrated customer experience. As a life long Ford customer my response was to harsh and will not stop me from being a Ford customer and will continue to have my Fords services done by the Ford dealer. You have not lost a customer. More

by Ernie Verified Customer Verified Customer

Report | Print