Na'eem Adams | Page 14

The entire service crew was very pleasant and helpful. A nice waiting area with attention to pandemic concerns was also provided. A good overall experience. nice waiting area with attention to pandemic concerns was also provided. A good overall experience. More

by Betsy Verified Customer Verified Customer

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Always a pleasure to see the team at Pasadena’s Rusnak Volvo. Especially Na’eem and Anthony. Their Covid-19 check-in and cleaning standards are excellent. Thanks guys! Volvo. Especially Na’eem and Anthony. Their Covid-19 check-in and cleaning standards are excellent. Thanks guys! More

by SHRZANE Verified Customer Verified Customer

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Great costumers service and friendly staff. Best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best best More

by alanis2209 Verified Customer Verified Customer

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I liked the fast service and communication I had with my service advisor while my car was being worked on, I would come back here again. service advisor while my car was being worked on, I would come back here again. More

by AM Verified Customer Verified Customer

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Na’eem was amazing and I love the texting service and the ability to receive communications through it as well as pay the invoice online. I found it so much frustrating that the finance department system doe ability to receive communications through it as well as pay the invoice online. I found it so much frustrating that the finance department system doesn’t communicate with the service system to understand the history of a customers car and service records. Amenities are sparse in the waiting area, particularly access to purchase food items. Regarding mechanics of the Volvo, repairs required that are worrisome for a car as young as it is. More

by ELAINE_MARK Verified Customer Verified Customer

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Overall service is good. However if the customer has a bumper to bumper service insurance, the advisor and manager should claim insurance first instead of asking customer to pay, especially it was asked b bumper to bumper service insurance, the advisor and manager should claim insurance first instead of asking customer to pay, especially it was asked by customer at the beginning. More

by WILLIAM S Verified Customer Verified Customer

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Na’eem has always been extremely professional, knowledgeable and courteous. My husband and I lease Rusnak Volvo for many years and do so for their amazing sales and service department. Na’eem knowledgeable and courteous. My husband and I lease Rusnak Volvo for many years and do so for their amazing sales and service department. Na’eem makes sure we go through the whole process with ease and timely manner. Thank you for always being there for us!! More

by SUFI719 Verified Customer Verified Customer

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As always, the service was reliable and Na'eem Adams was great. He took excellent care of the car and kept in contact with me. great. He took excellent care of the car and kept in contact with me. More

by RDISTASO_LIBBON Verified Customer Verified Customer

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Friendly, professional service. I like that the staff is always the same when we come to service the car; it reflects well on the company. Na’eem was thorough and prompt in notifying us about when our car w always the same when we come to service the car; it reflects well on the company. Na’eem was thorough and prompt in notifying us about when our car was ready for pickup. Overall it was another great experience with the service dept. More

by ANNASAGUM Verified Customer Verified Customer

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Courteous and expedient service Rusnak Volvo and its courteous staff will be able to service all the needs of the customer. Na'eem Adams never fails to provide the exceptional servic Rusnak Volvo and its courteous staff will be able to service all the needs of the customer. Na'eem Adams never fails to provide the exceptional service. More

by HLUON003 Verified Customer Verified Customer

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