Na'eem Adams
Na'eem Adams at Rusnak Volvo Cars

Na'eem Adams | Page 14

Service Advisor Master Certified

Rusnak Volvo Cars

2025 East Colorado Blvd
Pasadena, CA 91107

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330 Reviews
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330 Reviews

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330 Reviews of Na'eem Adams

September 11, 2020

Dealership Rating
Employee Rating

Always a pleasure to see the team at Pasadena’s Rusnak Volvo. Especially Na’eem and Anthony. Their Covid-19 check-in and cleaning standards are excellent. Thanks guys! More

by SHRZANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Marino

Sep 11, 2020

Rusnak Volvo Cars responded

Hi there, thank you so much for the kind words! We're glad to hear Na'eem and Anthony have given you excellent service. We hope to see you again.

September 09, 2020

Dealership Rating
Employee Rating

Great costumers service and friendly staff. Best best best best best best best best best best best best best best best best best best best More

by alanis2209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2020

Rusnak Volvo Cars responded

Thank you for the wonderful review! We love knowing that you received friendly service. We hope to see you again!

September 07, 2020

Dealership Rating
Employee Rating

I liked the fast service and communication I had with my service advisor while my car was being worked on, I would come back here again. More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2020

Rusnak Volvo Cars responded

Thank you for the kind review! We look forward to your next visit.

September 07, 2020

Dealership Rating
Employee Rating

Na’eem was amazing and I love the texting service and the ability to receive communications through it as well as pay the invoice online. I found it so much frustrating that the finance department system doe More

by ELAINE_MARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2020

Rusnak Volvo Cars responded

Hello, While I am glad to know that you enjoyed our texting service, I am disappointed to know that you felt our communication was lacking. I take your feedback seriously and would appreciate the opportunity to address your concerns. Would you please reach out at your earliest convenience? General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

September 07, 2020

Dealership Rating
Employee Rating

Overall service is good. However if the customer has a bumper to bumper service insurance, the advisor and manager should claim insurance first instead of asking customer to pay, especially it was asked b More

by WILLIAM S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez

Sep 07, 2020

Rusnak Volvo Cars responded

Thank you for the positive review! We appreciate the feedback and are glad to know you received good service. We hope to assist you again in the future!

September 04, 2020

Dealership Rating
Employee Rating

Na’eem has always been extremely professional, knowledgeable and courteous. My husband and I lease Rusnak Volvo for many years and do so for their amazing sales and service department. Na’eem More

by SUFI719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2020

Rusnak Volvo Cars responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs. Thank you!

August 28, 2020

Dealership Rating
Employee Rating

As always, the service was reliable and Na'eem Adams was great. He took excellent care of the car and kept in contact with me. More

by RDISTASO_LIBBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2020

Rusnak Volvo Cars responded

Thank you for the excellent review! We will be sure to share your kind words with Na'eem as soon as possible. We hope you'll consider us again in the future.

August 21, 2020

Dealership Rating
Employee Rating

Friendly, professional service. I like that the staff is always the same when we come to service the car; it reflects well on the company. Na’eem was thorough and prompt in notifying us about when our car w More

by ANNASAGUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2020

Rusnak Volvo Cars responded

Thank you for the wonderful review, Anna! We are so pleased to see that Na'eem's outstanding and communicative service made such a positive impression on you. As always, we look forward to your next visit.

August 11, 2020

Dealership Rating
Employee Rating

Courteous and expedient service Rusnak Volvo and its courteous staff will be able to service all the needs of the customer. Na'eem Adams never fails to provide the exceptional servic More

by HLUON003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2020

Rusnak Volvo Cars responded

Thank you for the wonderful review! We are pleased to see that Na'eem's exceptional service went above and beyond for you. You are always welcome anytime!

August 09, 2020

Dealership Rating
Employee Rating

Servicing my car at Rusnak Volvo was a simple and painless process. My car repairs were completed quickly and I was updated along the way - great communication via text. Thank you! More

by CHELSCRONIN
Recommend Dealer
Yes
Aug 09, 2020

Rusnak Volvo Cars responded

Hi, thanks for your kind comments for our team. We're glad we could help make the process an easy and painless experience! If you have any further questions, please give us a call. We're always happy to assist. Take care!

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