Na'eem Adams | Page 15

The man who greets you as you drive in is rude & cold, this has happened once before, someone needs to talk with him about being polite. Everyone else was wonderful! this has happened once before, someone needs to talk with him about being polite. Everyone else was wonderful! More

by LIZZYJO42 Verified Customer Verified Customer

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Maintenance service Na'eem is very professional and polite. He is always pleasant to work with. I trust him as an advisor. I would recommend him to friends and family. Na'eem is very professional and polite. He is always pleasant to work with. I trust him as an advisor. I would recommend him to friends and family. More

by LINDYLANDIA Verified Customer Verified Customer

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I turned my 2017 Volvo S90 in at lease end, got a new 2020. The sales people are friendly and informative. The Sales manager will honestly bend over backwards to accomodate you to get the car you want. The Serv The sales people are friendly and informative. The Sales manager will honestly bend over backwards to accomodate you to get the car you want. The Service department is efficient and knows Volvos. They make it easy for you to have your car serviced and the General Manager, Sally, is a really friendly person that rocks at solving problems. Bring something to her and its done! Gary Vitullo More

by VITULLOG Verified Customer Verified Customer

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Very friendly and helpful staff. It’s clear they work well together and with their customers. Na’eem is very helpful and communicative. They make the chore of getting your car serviced a pleasant exper well together and with their customers. Na’eem is very helpful and communicative. They make the chore of getting your car serviced a pleasant experience! More

by HOLLIKINS67 Verified Customer Verified Customer

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Easy, safe, friendly I was hesitant to bring my car in to get serviced during Covid, but i was pleased to see the service department took many precautions which made me I was hesitant to bring my car in to get serviced during Covid, but i was pleased to see the service department took many precautions which made me feel comfortable. Na'eems was his usual friendly self. Thank you! More

by RKUSKA Verified Customer Verified Customer

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Great service! I brought my vovlo s60 in for an oil change and recall fix. Na'eem was a great service manager, very easy to interact with. I brought my vovlo s60 in for an oil change and recall fix. Na'eem was a great service manager, very easy to interact with. More

by Peter Verified Customer Verified Customer

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Happy with First Service Experience I went to Rusnak Volvo for the initial service on my XC60. The service advisor (Na'eem Adams) was friendly, helpful and knowledgeable. They completed I went to Rusnak Volvo for the initial service on my XC60. The service advisor (Na'eem Adams) was friendly, helpful and knowledgeable. They completed the work in a timely manner, and I drove home with a smooth, clean ride. More

by Phil Verified Customer Verified Customer

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Good work as usual at Rusnak Volvo Another good experience at Rusnak Volvo in Pasadena. I dropped the car and had it back at the expected time. Many thanks to the team at Rusnak! Another good experience at Rusnak Volvo in Pasadena. I dropped the car and had it back at the expected time. Many thanks to the team at Rusnak! More

by Mark Verified Customer Verified Customer

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Excellent service department and a nice clean car was returned to me. Na’eem was helpful and his estimate of the time the service would require was perfect. returned to me. Na’eem was helpful and his estimate of the time the service would require was perfect. More

by ANNAKEEPER4 Verified Customer Verified Customer

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Fixed car but poor communcation Hi! I took my volvo in to be serviced - I was not super happy with the communication. I planned on waiting for the service (standard check up, lock r Hi! I took my volvo in to be serviced - I was not super happy with the communication. I planned on waiting for the service (standard check up, lock replacement due to recall) to be done and was hoping to make it home by a certain time. Halfway through I got a text of additional service recommendations and said I would probably do the battery replacement and think about the rest but would bring it back at a later time so I could make it home when I needed to. But when I picked up my car they had gone ahead with the battery replacement even though I never agreed to getting it done and for sure didn't sign anything saying I was okay with it being replaced. The extra time the battery took meant I didn't make it home at the right time and I wasn't able to consider my options when it came to the battery. I'm trying to give the benefit of the doubt and consider it a miscommunication rather than taking advantage of me being younger, perhaps not as knowledgeable on cars (which is why I wanted time to research and consider my options) - but it was a very expensive miscommunication and I feel it should be standard to get express permission before making such a big repair on a vehicle. I was so confused/shocked when I picked up my car and eager to return home that I didn't say anything but I wish I would have! More

by hereismyreview Verified Customer Verified Customer

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