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Na'eem Adams
Na'eem Adams | Page 29
Service Advisor Master Certified
Rusnak Volvo Cars
2025 East Colorado Blvd
Pasadena, CA 91107
330 Reviews
330 Reviews of Na'eem Adams
February 13, 2019
30,000 mile maintenance check All of my concerns were addressed and taken care of. My service manager, Na’eem, is always helpful when discussing what needs to be done on the car. All of my concerns were addressed and taken care of. My service manager, Na’eem, is always helpful when discussing what needs to be done on the car. More
by ASHLEYBHUNT
Verified Customer
February 12, 2019
Exceptional service Was very satisfied with service visit for S60. Naeem was super friendly, very competent, and entirely professional. Would highly recommend since he Was very satisfied with service visit for S60. Naeem was super friendly, very competent, and entirely professional. Would highly recommend since he made my visit easy. More
by REILLYPAS
February 11, 2019
Service was fantastic. Great turn around time. Na'eem communicated the additional services that were needed on my car in a timely fashion! Thank you! was fantastic. Great turn around time. Na'eem communicated the additional services that were needed on my car in a timely fashion! Thank you! More
by Nicole Rees
February 11, 2019
Expert service Service was completed to my satisfaction. Na’eem answered my concerns pertaining to the vehicle problems during our initial meeting and also during a Service was completed to my satisfaction. Na’eem answered my concerns pertaining to the vehicle problems during our initial meeting and also during a phone call a day later. Before I left, Jamie your Product Specialist helped me with additional information on garage door conection and Apple Play. She is well informed and knows her subject very well. More
by SJNJCJ
Other Employees Tagged: Jamie. Product Specialist
February 01, 2019
Excellent service Always excellent service here. Love working with Na'eem - he's patient and explains everything and answers all my questions. Also, love that Sue is al Always excellent service here. Love working with Na'eem - he's patient and explains everything and answers all my questions. Also, love that Sue is always there to greet me upon arrival. Have been coming here for years! More
by ACROSS
Other Employees Tagged: Sue
February 01, 2019
naeem was fantastic he alway makes me feel like a vip! Naeem is the primary reason I bought my 3rd Volvo from rusnek! great job! I plan to stick with your guys for years to come. Naeem is the primary reason I bought my 3rd Volvo from rusnek! great job! I plan to stick with your guys for years to come. More
by DJINNSQUAD
January 28, 2019
A basic service took up an entire day I scheduled my service for 8:30am on 1/25/19, so that I would be able to get to work after lunch. Usually a basic service takes no more than 4 hours. I scheduled my service for 8:30am on 1/25/19, so that I would be able to get to work after lunch. Usually a basic service takes no more than 4 hours. All of the service people (Sue, Na'eem, and Mark) were super friendly and helpful. It was not *at all* their fault that the service department was overbooked that day. I arrived at 8:30am, but was not seen by a service representative until close to 9am. He said my car would be ready at 2pm, but when I called at 2pm, he said it would not be ready until 3pm. When I arrived at 3pm, my car still had to be washed. I did not get out of there until 3:30pm, and missed an entire day of work. Since Rusnak Volvo no longer offers Saturday service, I feel like I had no choice but to miss work. Overall I am disappointed in my experience with Rusnak Volvo because I do not think a basic service should take 7 hours -- nor do I think it should cost $700. More
by ANNEYHALL
Other Employees Tagged: Mark Gilliand, Sue
January 24, 2019
wonderful service with a customer focus Na'eem is super friendly and listens to my concerns. He is always looking for the win - win solutions for me and the service center. Na'eem is super friendly and listens to my concerns. He is always looking for the win - win solutions for me and the service center. More
by YKEA
January 17, 2019
Great Service!! Naeem, Anthony, Jose and Manual all did a great job. I would definitely recommend this place. Thanks for the great service! And thanks for the loaner Naeem, Anthony, Jose and Manual all did a great job. I would definitely recommend this place. Thanks for the great service! And thanks for the loaner car- this really helped me out. More
by jk1234
Other Employees Tagged: Jose Gutierrez , Anthony Marino
January 10, 2019
Great Experience My service representative Na'Eem was wonderful to work with--professional, responsive and considerate. Got the job done on time and arranged Uber rid My service representative Na'Eem was wonderful to work with--professional, responsive and considerate. Got the job done on time and arranged Uber rides for me to and from work when the shuttle service was backed up. Top notch experience! More
by CASSONGA
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