Na'eem Adams | Page 6
Service Advisor Master Certified
Rusnak Volvo Cars
2025 East Colorado Blvd
Pasadena, CA 91107
330 Reviews
Write a Review330 Reviews of Na'eem Adams
March 29, 2021
We appreciate Rusnak Volvo, have bought or leased three vehicles and had/have them all serviced at same location. All levels are professional without the heavy sales and process at many dealerships. The se vehicles and had/have them all serviced at same location. All levels are professional without the heavy sales and process at many dealerships. The service department meets their appointment goals and communicates in a timely manner. More
Other Employees Tagged: Anthony Marino
March 12, 2021
Perfect in every way! You have a amazing customer-centric staff that really goes out of there way to make the Volvo Service experience a pleasant one. Thank you all!!! staff that really goes out of there way to make the Volvo Service experience a pleasant one. Thank you all!!! More
Other Employees Tagged: Christopher Harrison, Jose Gutierrez , Anthony Marino
March 09, 2021
Service was good. After I checked in they said it would take about 1 hour but would contact be if done beforehand. I went for a walk to get some coffee and as I was walking back I received a message that take about 1 hour but would contact be if done beforehand. I went for a walk to get some coffee and as I was walking back I received a message that the car was ready. After a quick wash I was on my way. Thanks More
February 28, 2021
Super easy in and out service. Everyone is friendly and happy to see you. It is nice knowing I can leave my car and be worry free. Na’eem provides exceptional service every single time. happy to see you. It is nice knowing I can leave my car and be worry free. Na’eem provides exceptional service every single time. More
Other Employees Tagged: Meena Daoud , Anthony Marino, Christie Rutherford, Ephrem Yohannes
February 26, 2021
I brought my car in for annual service. I had an I brought my car in for annual service. I had an appointment. I was greeted immediately, and was talking with Na’eem, my service advisor, within 5 I brought my car in for annual service. I had an appointment. I was greeted immediately, and was talking with Na’eem, my service advisor, within 5 minutes. Service took about as long as I was told it was and my car was clean and ready when I returned. I appreciated the steps they took for cleanliness and distancing. In addition, a few days before my appointment I got a “low tire pressure” light. I dropped by the dealership, told an attendant who took care of it immediately without question. Great experience all the way around. More
February 23, 2021
I brought our car in for a factory recall. The service was supposed to take 2 hours and was completed in about 1.30 min . Customer service was excellent like always with as little as possible touch point was supposed to take 2 hours and was completed in about 1.30 min . Customer service was excellent like always with as little as possible touch points. More
Other Employees Tagged: Jose Gutierrez , Anthony Marino
February 21, 2021
Very good service. I have been having my car service since I bought my car which has which has been 11 years ! My service advisor Is the best very thoughtful keep me inform on my car. since I bought my car which has which has been 11 years ! My service advisor Is the best very thoughtful keep me inform on my car. More
February 13, 2021
Na'eem Adams helped me during my last two service visits. He's extremely responsive, knowledgeable and respectful of my time. Although we didn't resolve the issue immediately, Na'eem arranged to deliver the He's extremely responsive, knowledgeable and respectful of my time. Although we didn't resolve the issue immediately, Na'eem arranged to deliver the necessary parts and schedule a timely follow up appointment. Thanks! More

