My visit to Russ Darrow was excellent.
Nabeel was courteous and professional, I was told that the recall would take no more than an hour and I believe they had it completed in 20 minutes.
Nabeel was courteous and professional, I was told that the recall would take no more than an hour and I believe they had it completed in 20 minutes. I did not interact with David, so I left that rating empty.
More
by KDEVINE1
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2026 -
Russ Darrow Mitsubishi responded
What a pleasure to hear Nabeel provided professional and courteous service for your recall. We’re glad your Mitsubishi was back on the road so quickly. Thank you for the five-star rating and we look forward to welcoming you again.
Rob Karas
rob.karas@russdarrow.com
Clean, simple and clear.
They had great communication and great service. Also had a nice break room.
They had great communication and great service. Also had a nice break room.
More
by LOVEJ25
Verified Customer
Verified Customer
Other Employees Tagged:
Nabeel Liaquat
Feb 16, 2026 -
Russ Darrow Mitsubishi responded
Thank you for sharing your thoughts on our service for your Chevrolet Malibu. We’re glad the communication was helpful and that the break room provided a comfortable space. We look forward to welcoming you back.
Rob Karas
rob.karas@russdarrow.com
Nabeel Liaquat was amazing, his help was above and
beyond. And they work fast Excellent
beyond. And they work fast Excellent
More
by LEORENDAGOMEZ
Verified Customer
Verified Customer
Other Employees Tagged:
Nabeel Liaquat
Feb 03, 2026 -
Russ Darrow Mitsubishi responded
We’re thrilled Nabeel delivered above-and-beyond assistance during your Mitsubishi Mirage service. Thank you for recognizing our quick turnaround; we look forward to supporting you again.
Pleasant customer service.
Was given a time to wait, service was done in that timeline. Being able to schedule service online is very convenient.
Was given a time to wait, service was done in that timeline. Being able to schedule service online is very convenient.
More
by Yodial
Verified Customer
Verified Customer
Service Price Transparency
Jan 31, 2026 -
Russ Darrow Mitsubishi responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Rob Karas
rob.karas@russdarrow.com
Great customer service as always!
On Monday, Jan 12, my Tire Pressure Light came on while driving to work. I knew cold temps could affect the pressure, so I wasn't too concerned. When
On Monday, Jan 12, my Tire Pressure Light came on while driving to work. I knew cold temps could affect the pressure, so I wasn't too concerned. When I got back in the car to leave, the light was still on. I called to see if it was possible if someone could look at the tire. I wanted make sure there wasn't something in the tire. They were able to get me in on short notice, which I called on Tuesday & made an appointment for Friday for a Oil Change. From my service advisors Nabeel & Grant to Justin my service technician, nothing but great customer service. Grant & Justin both answered a few of my questions that l had. I've always had great customer service. The staff at RD Mits are very friendly, caring, knowledgeable & treat you like family. They even have asked me how l & my Eclispe Cross were doing while l was waiting for my car to get done. I know dealerships can be more expensive, but I'll continue to come back because of the outstanding customer service.
More
by Ditto
Verified Customer
Verified Customer
Other Employees Tagged:
Nabeel Liaquat
Jan 19, 2026 -
Russ Darrow Mitsubishi responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Rob Karas
rob.karas@russdarrow.com
Great service as usual.
Staff & the service department are very friendly, knowledgeable & treat you like family. My Service Tech Justin is amazing.
Staff & the service department are very friendly, knowledgeable & treat you like family. My Service Tech Justin is amazing.
More
by Ditto
Verified Customer
Verified Customer
Other Employees Tagged:
Nabeel Liaquat
Jan 17, 2026 -
Russ Darrow Mitsubishi responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Rob Karas
rob.karas@russdarrow.com
Great mechanics.
Their knowledge of dealing with my car issues was on the spot! I couldn’t ask for more!
Their knowledge of dealing with my car issues was on the spot! I couldn’t ask for more!
More
by Pastorwarnecke56
Service Price Transparency
Jan 17, 2026 -
Russ Darrow Mitsubishi responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi.
Rob Karas
rob.karas@russdarrow.com
They did a thorough check in a timely manner They did a
thorough check in a timely manner. The video is a plus because you get to see the actual service given
thorough check in a timely manner. The video is a plus because you get to see the actual service given
More
by D_GILMORE324
Verified Customer
Verified Customer
Other Employees Tagged:
Nabeel Liaquat
Dec 28, 2025 -
Russ Darrow Mitsubishi responded
Thanks for sharing your thoughts about your experience with Russ Darrow Mitsubishi. We appreciate your business and hope to see you again soon!
Darion Mcmiller
darion.mcmiller@russdarrow.com
My routine maintenance light was not reset.
Other than that everything was great, thank ypu.
Other than that everything was great, thank ypu.
More
by CASEY61
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2025 -
Russ Darrow Mitsubishi responded
Thank you, Casey, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Darion Mcmiller
darion.mcmiller@russdarrow.com
Always excellent in their services Friendly staff, they
know what they are doing. Good service plus more
know what they are doing. Good service plus more
More
by LEORENDAGOMEZ
Verified Customer
Verified Customer
Other Employees Tagged:
Nabeel Liaquat
Dec 13, 2025 -
Russ Darrow Mitsubishi responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mitsubishi to be a positive one. Please don't hesitate to reach out if you need anything else.
Darion Mcmiller
darion.mcmiller@russdarrow.com