Nabi Rasul | Page 3

Decent customer service. They made mistakes but ended up making for it until they know I'm satisfied with their service. They need to be more careful in handling customer's ve They made mistakes but ended up making for it until they know I'm satisfied with their service. They need to be more careful in handling customer's vehicle. Turn around for repairs is great. More

by JAKE.BAET Verified Customer Verified Customer

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A mutually respectful car buying experience I had a specific car in mind after researching most So Cal inventory and called into Audi San Diego to discuss the Q5 I wanted, was patched in with Na I had a specific car in mind after researching most So Cal inventory and called into Audi San Diego to discuss the Q5 I wanted, was patched in with Nabi. I live in Mission Viejo (67 miles out) but told him I'd done a significant amount of research and if he could confirm this vehicle was available and we respected each others time, we'd get along great. This was mid/late afternoon on a Sat, we had a few questions/clarifications for each other, then he asked for 15 minutes to confirm details. He called back 15 minutes later confirming. I jumped in an Uber at 4pm, worked through credit validation on the way down while Nabi and team worked to prep the Q5. Got to the dealership, went through a few details on the vehicle w/ Nabi, then sat down with Joyce to wrap up the finances. Everyone was great to work with, respectful questions back and forth, small amount of negotiating on details, all very appropriate. I'm forgetting the sales managers name, but he was great as well, accommodating where/when possible. All in all, I believe it was.very positive with everyone feeling good about the experience... and I was back home in Mission Viejo by 8pm after picking up dinner for the family on the way back! Not bad for a complex transaction during these Covid 19 times on a Sat afternoon/evening! More

by M Bowe Verified Customer Verified Customer

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I went in with a car already picked out from thier online selection of used vehicles. All of the people were friendly. They answered all my questions and made the car buying process easy! Totally recommend! selection of used vehicles. All of the people were friendly. They answered all my questions and made the car buying process easy! Totally recommend! More

by Lo Verified Customer Verified Customer

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Excellent service and attention from Nabi since the very first minute. Dan Chappelle and Nabi make a great team that make my shopping experience awesome 👌 first minute. Dan Chappelle and Nabi make a great team that make my shopping experience awesome 👌 More

by TAVODESANTIAGO34 Verified Customer Verified Customer

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The Quality difference between American and German Audi dealerships is unbelievable and this dealer is a prime example for it. It starts with dealers not replying calls or emails, even a message to the ma dealerships is unbelievable and this dealer is a prime example for it. It starts with dealers not replying calls or emails, even a message to the manager didn’t help. A complete disconnect and no follow up with the internet sales agents adds to it. In addition, Many things spoken about forgotten or simply ignored. Do you know the feeling when you pick up your dream car you always thought about and the dealership tells you it’s in great condition since it’s new? Then on the day you go pick it up and it is dirty and badly detailed? Caps on air vents missing, sticker parts still on the rims, things missing in the trunk, the 12V cap missing? On top of that, and here is where it gets funny: I asked for the 12V cap, the dude told me it’s normal he’ll get me one they have tons. And he comes back with a cheap plastic one that doesn’t even fit right. I couldn’t stop laughing about this. Just to remind you I bought an RS not a standard A model. It’s a great feeling that immediately makes you not want to get the car because the feeling of care for you lacks. Anyways I went ahead, have the car now for 4 days and have to already schedule an appointment because the wheels aren’t balanced properly. And the engine makes funny noises as if the v-belt isn’t working correctly. At this point I don’t recommend going to this dealership, I should have trusted my friends that had prior bad experiences. More

by Matt Verified Customer Verified Customer

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Pleasurable Experience I was very impressed with the level of attentiveness Nabi provided. He responded to all my questions prior to visiting the dealership in a timely fas I was very impressed with the level of attentiveness Nabi provided. He responded to all my questions prior to visiting the dealership in a timely fashion. The whole process of the test drive through to purchasing the vehicle was efficient and 'no games' which I very much appreciated. I would certainly go back to Nabi. I also want to acknowledge Joyce. She was professional and efficient More

by elizabeth.rex Verified Customer Verified Customer

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Excellent service, very much pleased. This is the 4th we have been leasing and will recommend to friends .i believe I got an excellent deal every time! have been leasing and will recommend to friends .i believe I got an excellent deal every time! More

by MICHA0 Verified Customer Verified Customer

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Exelent service good communication scale.Good customer Exelent service good communication scale. Good customer service Good finance service Late hours open Good Team work Good location Good manageme Exelent service good communication scale. Good customer service Good finance service Late hours open Good Team work Good location Good management They do have a good rout for test drive More

by JACKPONCH Verified Customer Verified Customer

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Thank you Nabi, Fadi and Rosalina made my son's first car buying experience seamless. Thank you for the care and attention you provided. This is the second car Nabi, Fadi and Rosalina made my son's first car buying experience seamless. Thank you for the care and attention you provided. This is the second car we have purchased from Fadi, and will definitely continue to refer friends. Thank you Lindsey and Noah More

by Lindsey Verified Customer Verified Customer

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I had a wonderful experience soon as I walk through the door. I was greeted by Nabi who helped with the sell experience from top to bottom. It was a smooth transaction. He was able to guide me to see the door. I was greeted by Nabi who helped with the sell experience from top to bottom. It was a smooth transaction. He was able to guide me to see the value in purchasing from AUDI. Thank you. Nabi !!!!! More

by DEBRAGREENE13 Verified Customer Verified Customer

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