Nabil Loubani | Page 15

Efficient sales and financing process. Friendly and easy to do business with. Will recommend to my friends. to do business with. Will recommend to my friends. More

by steve48 Verified Customer Verified Customer

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The level of service was average nothing on a spectacular level. My sales rep was very pleasant AFTER I purchased my vehicle but seemed uninterested in making a sale before hand. The sticker on the car level. My sales rep was very pleasant AFTER I purchased my vehicle but seemed uninterested in making a sale before hand. The sticker on the car was different from what they charged me due to a supposed cost to the dealership by purchasing my vehicle from another lot. So 5k was added on top which I couldn’t argue. My question is why not added to the sticker price on the car? I insisted on Sun coast Financing, who they partner with, but kept given the run around with another bank that had higher interest and was told that the interest couldn’t go lower to reflect what Sun Coast was offering. The finance specialist then told me that he would take off the MSRP to help with the difference of the interest rate, he did not. After I refuse to get the extended warranty he became upset and responded “come on, do the right thing.” I haven’t the slightest idea what he meant by that, but this isn’t my first time buying a car. I knew exactly what I wanted and didn’t want. I mean it’s sale I get it but the level of customer service didn’t meet my expectations. More

by Melissa Verified Customer Verified Customer

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Great people, great service, extremely happy with the truck. They make the buying process a breeze. truck. They make the buying process a breeze. More

by Dabba Verified Customer Verified Customer

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Awesome service! Chris and Eric made the whole process so comfortable and easy. Really happy with the purchase comfortable and easy. Really happy with the purchase More

by nicomazaraa Verified Customer Verified Customer

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John McVay was great to work with He made the buying John McVay was great to work with He made the buying experience fun and simple I would highly recommend John because he really cares about your sati John McVay was great to work with He made the buying experience fun and simple I would highly recommend John because he really cares about your satisfaction. More

by cr118439 Verified Customer Verified Customer

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Was treated fair and friendly and this is the second car purchased from Fernando ford. purchased from Fernando ford. More

by rgrouper2 Verified Customer Verified Customer

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Dean ( Salesman ) was Awesome. He was attentive and Personable. Proves once again ………Customer Service is an Attitude; Not a Department Personable. Proves once again ………Customer Service is an Attitude; Not a Department More

by mr_russellk2003 Verified Customer Verified Customer

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We just purchased our 4th new vehicle from Ferman Ford. The excellent customer service just keeps us coming back. The excellent customer service just keeps us coming back. More

by shelley7 Verified Customer Verified Customer

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Dominick was an amazing salesman! No pressure just lots of help and answered all our questions. Love love my car!! of help and answered all our questions. Love love my car!! More

by Shannon Verified Customer Verified Customer

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Everyone made us feel comfortable and welcome. We really liked our salesman David Williams. Love our new Bronco Sport liked our salesman David Williams. Love our new Bronco Sport More

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