Nadia Roth

I’ve been very satisfied with the service at Kia of Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a Everett. I gave my 2018 optima to my grandson but before had $1500 service work done plus $800 for a new valve cover gasket they had diagnosed for a total of $2300, to assure he had a reliable car. After that was done the check engine light kept coming on. They diagnosed it was because when flushing the engine particles were stuck in parts of the engine and exhaust. The engine light persisted to come on and my grandson took it back a couple weeks later. They found that the leaking valve cover they replaced had already leaked oil into the turbo and catalytic converter and would need another $5000 of work to make it right. It’s a 2018 vehicle and didn’t want to put anymore money in it. My complaint would be that during the initial service work they said they did a full inspection and found nothing else wrong except the valve cover. My issue is if this was such severe issues why weren’t they caught during the pre inspection the first time. I would have never spent $2300 on the service work. The only thing they found outside the normal service inspection was the leaking valve cover which added $800 to the bill. We were assured that the car was solid other than these repairs. So I put $2300 into a car that was done for already. Granted I’ve never had any issues with this car so it was a huge surprise that they found that much wrong with it. More

by bobo1954 Verified Customer Verified Customer

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(We previously sent a review. ) Your people are tops and the work was excellent. Thanks. ) Your people are tops and the work was excellent. Thanks. More

by tandrforeman Verified Customer Verified Customer

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As usual. Everyone was very nice. No complaints. I'm very happy with my Kia Sportage. When I am ready to buy another car I will most likely buy another Kia. Everyone was very nice. No complaints. I'm very happy with my Kia Sportage. When I am ready to buy another car I will most likely buy another Kia. More

by ROYSEMOM Verified Customer Verified Customer

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No problem at all 💯percent great work and a wonderful team to work with thank you team to work with thank you More

by roberttdonhue375 Verified Customer Verified Customer

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Nadia and the whole team at Kia of Everett are awesome! Completely different vibe than other dealerships! Nadia is welcoming, friendly and genuinely cares about making sure our service goes well! Completely different vibe than other dealerships! Nadia is welcoming, friendly and genuinely cares about making sure our service goes well! More

by jennallencanada Verified Customer Verified Customer

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Nadia delivered the best customer service experience I've ever received at your dealership. I can not praise her performance enough. Top tier engagement and communication ever received at your dealership. I can not praise her performance enough. Top tier engagement and communication More

by tequilaanddonuts Verified Customer Verified Customer

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Nadia was great. The team was able to get me in and out earlier than expected. For longer appointments I am 7 miles from the dealership and on longer service days (su The team was able to get me in and out earlier than expected. For longer appointments I am 7 miles from the dealership and on longer service days (such as the upcoming recall) it’s always more stressful due to the 5 mile cut off for rides More

by Katie Verified Customer Verified Customer

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Prompt service, clear inspection summary and recommendations I enjoyed the Lyft ride to a different location while I had to wait recommendations I enjoyed the Lyft ride to a different location while I had to wait More

by josh.faucher Verified Customer Verified Customer

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Morgan Keeten is great! Knowledgeable, honest & a pleasure to work with every time! I would recommend KIA of Everett every time. Knowledgeable, honest & a pleasure to work with every time! I would recommend KIA of Everett every time. More

by kmr324 Verified Customer Verified Customer

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The customer service was excellent, and I would gladly recommend Kia Service of Everett. Their pricing was fair, and the sales team was not at all aggressive. recommend Kia Service of Everett. Their pricing was fair, and the sales team was not at all aggressive. More

by LAURA61 Verified Customer Verified Customer

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