Nancy Ogrezovich | Page 64

Austin and the team did a great job keeping me informed and addressing my car issues. I appreciate the prompt and customer focused approach! Thank you! and addressing my car issues. I appreciate the prompt and customer focused approach! Thank you! More

by LISA.KOPP65 Verified Customer Verified Customer

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Absolutely above and beyond! Nancy O helped me out and another gentleman checked our car and took care of everything. We came for an emergency check up due to low tire pressure prior to our drive back to another gentleman checked our car and took care of everything. We came for an emergency check up due to low tire pressure prior to our drive back to Chicago. Found out there is a nail on our wheel. They are super attentive. They notice that our vehicle will be due soon for an oil change and they took care of everything on the spot. Im very grateful and beyond satisfied with the service that they provide. Thank you hyundai bloomington! More

by Lasker Cruz Verified Customer Verified Customer

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Clean garage. Accurate information. Friendly service. Austin in particular was great! I was lucky enough to have gotten a loaner at a reasonable price. Love the text feature that was used to communicate Austin in particular was great! I was lucky enough to have gotten a loaner at a reasonable price. Love the text feature that was used to communicate information about my diagnostics. More

by Marie Verified Customer Verified Customer

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Good service from the man who provided customer service: Sean Francis. Not his problem, but the price to manage my vehicle with the dealer is more than expected (per usual). Sean Francis. Not his problem, but the price to manage my vehicle with the dealer is more than expected (per usual). More

by CHARLINERLACH Verified Customer Verified Customer

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I like a dealership that knows its business well and takes care of its customers. Luther Hyundai has always done that for me. I commend Nancy who handled my service work request. Got a good deal on a co takes care of its customers. Luther Hyundai has always done that for me. I commend Nancy who handled my service work request. Got a good deal on a complete spring checkup and new filters. Lots more fun miles to go in my Elantra! More

by Jazz Qn Verified Customer Verified Customer

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I have been to three other licensed Hyundai dealerships for this same problem and all of the other three could not figure out what was wrong, or tried to tell me it was just something that can’t be explain for this same problem and all of the other three could not figure out what was wrong, or tried to tell me it was just something that can’t be explained (which is ridiculous). We are still waiting on the part to come in before we know whether or not the problem has been fixed, but Luther Bloomington Hyundai has been super helpful and it is obvious to me that they are far more competent than the Walser Hyundai or Mankato Hyundai dealerships. Hopefully, this part will fix the problem but, even if it doesn’t, Luther has already provided an infinitely better experience and I have much more confidence in their care than their competitors’. It’s unfortunate that the part is taking about two weeks to be ready, but that’s not really anyone’s fault. More

by TIMLEETX Verified Customer Verified Customer

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When I leased my Sante fe I was impressed with Andy’s product knowledge and professionalism. He was wonderful to work with and everything went smoothly because of him. This is the first time I’ve had m product knowledge and professionalism. He was wonderful to work with and everything went smoothly because of him. This is the first time I’ve had my car serviced and Nancy was great to work with. Both Andy and Nancy go above and beyond! More

by tasj1 Verified Customer Verified Customer

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Took in my sonata hybrid after getting a message to turn off engine while driving. I took it in without an appointment and ran a diagnostic test that isolated problem to water pump. Had no part in stock b off engine while driving. I took it in without an appointment and ran a diagnostic test that isolated problem to water pump. Had no part in stock but it was ordered and car was scheduled for appointment upon receipt of part. Given a loaner vehicle to use without charge. Car was under warranty so repair was made without charge. Great customer service from Nancy and Sean. More

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Nancy at Luther Hyundai was amazing! She was so friendly and the process was efficient and easy. The price for an oil change and service was very affordable as well. and the process was efficient and easy. The price for an oil change and service was very affordable as well. More

by mfavour7 Verified Customer Verified Customer

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Both the sales and service teams are Amazing! They help me with everything that I need and they are so friendly and nice. I send all my friends and family there too. me with everything that I need and they are so friendly and nice. I send all my friends and family there too. More

by CSMCWILLIAM Verified Customer Verified Customer

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