Nancy Ogrezovich | Page 86

Outstanding service! Way better then Walser Hyundai! We loved their COVID process’s, we felt safe. I’m looking for a new car, I’ll definitely be purchasing from this dealership! loved their COVID process’s, we felt safe. I’m looking for a new car, I’ll definitely be purchasing from this dealership! More

by Robert.ebert Verified Customer Verified Customer

Report | Print

I have only taken my 2017 Hyundai Elantra to Brookdale Hyundai one time for service but really liked the service department! I will be back. Hyundai one time for service but really liked the service department! I will be back. More

by JillAnderson Verified Customer Verified Customer

Report | Print

I was able to check in this time immediately. My service writer, Nancy was ready for me and was very professional in the way she handled my service issue. I had a recall/software update and they finished t writer, Nancy was ready for me and was very professional in the way she handled my service issue. I had a recall/software update and they finished the job in the time they said they would and did an excellent job in cleaning my vehicle while it was in service. I was also wanting a bid on the vehicle and my salesperson, Josh Thomes, handled it superbly. He reached out to a manager and after the service was finished with my car, the manager took a look at the vehicle , drove it, then gave me a quote, to purchase it from me. I wish to thank all that I worked with that day, they all did an outstanding job on handling my requests. That's why I own three Hyundai, and have them service at Luther Bloomington Hyundai! More

Report | Print

I don’t think the 20 point inspection is done correctly because I know there are issues but The checklist i. Received says everything is fine because I know there are issues but The checklist i. Received says everything is fine More

by srini Verified Customer Verified Customer

Report | Print

I did not wait more than a minute to check in my car. Those who drove my car to/from the service area did not move the seat. That is epically wonderful! Every employee was friendly and courteous. Those who drove my car to/from the service area did not move the seat. That is epically wonderful! Every employee was friendly and courteous. More

by SailorLaaLaa Verified Customer Verified Customer

Report | Print

Service people were very accommodating and friendly. I found the process very efficient. I was made aware of my choice of service and the cost. I’m pleased with the service I had. found the process very efficient. I was made aware of my choice of service and the cost. I’m pleased with the service I had. More

by dianeberk2 Verified Customer Verified Customer

Report | Print

The service manager is a total babe! Will definitely service here from now on! My oil change took over a week to complete, but I can deal with that. service here from now on! My oil change took over a week to complete, but I can deal with that. More

by GenesisTech Verified Customer Verified Customer

Report | Print

Low pressure and everyone was happy to explain details Personally I am not a fan of the traditional car buying and selling process, our dealer listened to what we wanted and worked to find us the best deal Personally I am not a fan of the traditional car buying and selling process, our dealer listened to what we wanted and worked to find us the best deal for that. The finance person that completed our paperwork did a good job to show how the lease calculations are actually made. Also some of the computer systems had issues with my address being a half street. More

by GWurm Verified Customer Verified Customer

Report | Print

Great service in the service area. Great people in the service area. Great people service in the service area. Great servicing of my car in the servuce area service area. Great people service in the service area. Great servicing of my car in the servuce area More

by DSCHALL Verified Customer Verified Customer

Report | Print

I purchased 2017 Hyundsai Santa fe certified from Burnsville Hyundai and my usb 3 wasn’t working. I took it to Luther Bloomington but they wanted to charge me $137 dollar even though my car was certi Burnsville Hyundai and my usb 3 wasn’t working. I took it to Luther Bloomington but they wanted to charge me $137 dollar even though my car was certified and they refuse to give me my keys back until i pay them. I called the Burnsville location and they talked to their manager and in the end they gave me my car back and after 1 day my usb 3 stopped working. This was the worst customer service and experience I’ve ever had and I will never go back to them again. They’re crooks. I was a long term customer and the only reason I went there was it was close to where I live but I will not go back to this location again. More

by RUFAI143 Verified Customer Verified Customer

Report | Print