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Nancy Ogrezovich
Nancy Ogrezovich | Page 87
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,069 Reviews
1069 Reviews of Nancy Ogrezovich
June 08, 2020
Brought my new Genesis G70 in to have the 3M film applied. I was told it would take a half day, and dropped the car off at 10:00 AM, expecting to have the car back that afternoon. Unfortunately, whil applied. I was told it would take a half day, and dropped the car off at 10:00 AM, expecting to have the car back that afternoon. Unfortunately, while I did get a rental, it wasn't a Genesis (not a big deal, but it would've been nice), but I also received no communication that my vehicle wouldn't be done that day, or that the parts needed weren't even in. It would have been fine if I had been told when I dropped the car off, or even with a call before the service department closed that day, rather than hearing nothing back and wondering what was going on. My car also had roughly 20 more miles on it when I got it back than when I dropped it off. I'm not sure what required 20 miles of driving to apply a film. More
by mhG70
Verified Customer
June 08, 2020
Oil Change, AC repair during Covid 19 Great service from Nancy. Oil change and AC repair done well. My concern is that none of the staff wore masks, there was no hand sanitizer in the serv Great service from Nancy. Oil change and AC repair done well. My concern is that none of the staff wore masks, there was no hand sanitizer in the service area, my car was driven into bay by service rep and he didn't wipe down steering wheel or door handle. And odd to drive it in anyhow. I had to awkwardly back out? Why not just give me the key and point me to the car? More
by belf
Other Employees Tagged: Austin McCutcheon
June 04, 2020
Excellent customer service in sales department and service department. I have been a customer for at least 10 yeRs and will remain a customer always service department. I have been a customer for at least 10 yeRs and will remain a customer always More
by SUSANKDU
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
May 29, 2020
We dropped our car off after hours and I was contacted early the next morning to verify what we wanted for service. I was then given a rough timeframe for how long it would take. The car was finished on t early the next morning to verify what we wanted for service. I was then given a rough timeframe for how long it would take. The car was finished on time and at the estimate rate. We will be back for the next service. More
by Vpmans
Other Employees Tagged: Matt Haynie
May 28, 2020
Pleasant service. Four hours is a long time to wait, but maybe front brakes and new tires take that long? Always a pleasant visit. Wish the shuttle went to Apple Valle Four hours is a long time to wait, but maybe front brakes and new tires take that long? Always a pleasant visit. Wish the shuttle went to Apple Valley! More
by dgrunwald
May 28, 2020
Very responsive, courteous, and professional. I brought my vehicle in and had a brief conversation with Nancy (I believe). After that it was hands off, they collected necessary documentation, performed the my vehicle in and had a brief conversation with Nancy (I believe). After that it was hands off, they collected necessary documentation, performed the work, and let me know when to pick up. More
by jrspeiker
May 20, 2020
Good people good service, I would recommend Luther Bloomington to a friend, l would buy from this dealer if I needed a used or new car. Bloomington to a friend, l would buy from this dealer if I needed a used or new car. More
by LLDWLARRYDENISE
Other Employees Tagged: Paul LiCalzi
May 18, 2020
My Hyundai has never given me mechanical or breakdown issues but I maintain my 2013 Elantra with regular scheduled maintenance. The service has always been outstanding and the customer service is second issues but I maintain my 2013 Elantra with regular scheduled maintenance. The service has always been outstanding and the customer service is second to none. I'm very satisfied with their services, commitment and professionalism. More
by LeeJ
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
May 17, 2020
Waiting area is always clean. Staff is friendly. My vehicle was ready on time. Usually there are beverage options but there was no water this time which is understandable. vehicle was ready on time. Usually there are beverage options but there was no water this time which is understandable. More
by Sharae
Other Employees Tagged: Luis Duran
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