Naomi Mast | Page 8
Business Manager
Vorderman Volkswagen
5811 Cross Creek Blvd
Fort Wayne, IN 46818
Naomi has been with Vorderman's since 2004 and has served this company in numerous roles! Starting out answering phones and cashiering customer service, to accounts payable/receivable, title clerk, deals processing and for over 7 years is now serving our customers in the business office. When she's not creating a satisfying experience for her customers she enjoys building onto her home and tinkering with and restoring hot rods.
Read more84 Reviews
Write a ReviewDealership Experience
19 yrs, 7 mos
Industry Experience
19 yrs, 7 mos
Specialties & Trainings
Finance
84 Reviews of Naomi Mast
October 01, 2014
Awesome and fun car buying experience. We test drove two different cars one evening with Dennis. It was a great time no pressure. Dennis is actually a pretty funny guy. He stayed late with We test drove two different cars one evening with Dennis. It was a great time no pressure. Dennis is actually a pretty funny guy. He stayed late with us that evening and made sure to address all my questions and get us pricing. He told us to call or text any time with questions and said he was off the next day but would be more than happy to help. The next day I texted him an offer and to make a long story short I purchased a car through text messaging. Lol. A few days latter we met wih him again and picked up the car. Once again it was very laid back and fun. Naomi and Dennis worked hard to get us in and out. Naomi answered all of our questions and was good to work with too. She tried to get Dennis to put on a Chicken costume! Dennis made sure to answer any additional questions and demo some of the neat stuff like VW Carnet. It was a great experience I only wish I could afford to buy another car from Dennis. I have been getting my cars serviced at Vorderman's for several years. I usually deal with Larry Carter and have learned to trust him with our vehicles needs. I give him and the service department five stars. They've always taken care of our needs and have gone out of their way on numerous occasions. The service department is one of the main reasons we purchased our eighth VW. Thanks for everything you all do! More
Other Employees Tagged: Lori Miller, Larry Carter
September 02, 2014
Director Of Operations - North America Everyone vary professional, friendly and showed a genuine desire to help in getting the right car for the best price. This was a super team effort. Everyone vary professional, friendly and showed a genuine desire to help in getting the right car for the best price. This was a super team effort. More
Other Employees Tagged: Ron Blum
August 26, 2014
awesome!! Great experience from start to finish. I cannot think of a single thing even 2 weeks later that they didnt cover or explain completely. Top notch serv Great experience from start to finish. I cannot think of a single thing even 2 weeks later that they didnt cover or explain completely. Top notch service. More
Other Employees Tagged: Alex Vorderman, Caril Bernard
August 23, 2014
Great experience Wonderful purchasing experience. From the sales team through finance team, I was treated with respect and as a valued customer. I highly recommend p Wonderful purchasing experience. From the sales team through finance team, I was treated with respect and as a valued customer. I highly recommend paying them a visit when looking for a new or used vehicle. More
Other Employees Tagged: Jay Melcher
August 22, 2014
I love these people! My last four cars have been Volkswagens and all have been purchased from Vorderman's. This is a fantastic group of people with a first class dealershi My last four cars have been Volkswagens and all have been purchased from Vorderman's. This is a fantastic group of people with a first class dealership. This time around I leased a new vehicle for my daughter and did virtually all of it via text message. That is how much I trust Vorderman's. When I finally went to the dealership I had the pleasure of working with Naomi once again. She's always on top of her game and got me through the paperwork amazingly fast. I really appreciate the crew here, especially Naomi and Alex! More
Other Employees Tagged: Alex Vorderman
August 15, 2014
Top Notch Dealership Every aspect of my buying experience was fantastic! I especially appreciate the efforts of Naomi in the finance office to find the best rate for me. Every aspect of my buying experience was fantastic! I especially appreciate the efforts of Naomi in the finance office to find the best rate for me. The rate she got for me was a good 3-4% less than what other dealerships had quoted me! I highly recommend Vorderman Volkswagen to anyone in the market for a new or used car. Top notch establishment! More
Other Employees Tagged: Alex Vorderman , Ivan Almodovar, Ron Blum, Jay Melcher, Chad Probst
August 06, 2014
Great buying experience, low pressure and extremely friendly Walked in and Dennis picked up right away that I was already a VW enthusiast; that meant he didn't hassle or bug me with silly sales pitches, but inst Walked in and Dennis picked up right away that I was already a VW enthusiast; that meant he didn't hassle or bug me with silly sales pitches, but instead waited until I had any questions and then simply answered them. It was VERY low pressure and he was relaxed and easy to chat with. He didn't insist upon a ride-along test drive which made me feel more relaxed about testing out the car. The entire process was quick, painless, and full of nice joke-filled non-awkward idle conversation when waiting around at various times (credit check, paperwork, etc). Both Dennis and Naomi stayed after-hours to finish the deal and explained in great detail everything about the loan, warranty, agreements, etc. Couldn't have had a better buying experience! More
Other Employees Tagged: Alex Vorderman
May 23, 2014
Great Experience We came into Volderman Volkswagen to seek some answers to questions and ended up buying a new car. We got answers to our questions and then discussed We came into Volderman Volkswagen to seek some answers to questions and ended up buying a new car. We got answers to our questions and then discussed a purchase. Mark VanBurk was very knowledgeable and helpful. He went above and beyond. We did very well on our trade-in and got a excellent car for a great price. The whole dealership works well together and it is a great place to get a new car or a used one. They know what they are doing and most importantly are trustworthy. We plan to return the next time we need a vehicle. More
Other Employees Tagged: Lori Miller, Caril Bernard
May 01, 2014
Simply Fantastic! Who likes to walk into a car dealer? Right, absolutely nobody! But, I took a chance and drove 60+ miles after speaking with Caril Bernard on the pho Who likes to walk into a car dealer? Right, absolutely nobody! But, I took a chance and drove 60+ miles after speaking with Caril Bernard on the phone after finding a model I was interested in on the internet. I can say, after purchasing 30+ vehicles in my life, that this was by far the most positive experience I've ever had buying a new car. Everyone was friendly, they offered me completely fair value for my trade-in, and were willing to work with my tight schedule which meant several folks stayed well past closing to help me finish the deal. I couldn't be happier with my awesome Jetta TDI and my only regret is I live somewhat far away to utilize my new friends at Vorderman for more regular service, including their awesome "pit stop" service. For as long as I live in the area, I'll be visiting Caril for my new car needs in the future. More
Other Employees Tagged: Alex Vorderman, Lori Miller, Caril Bernard
April 21, 2014
Great Experience As a first time car buyer the people at Vorderman were fantastic to work with. I never felt like I was being pushed into anything or dealt any nonsen As a first time car buyer the people at Vorderman were fantastic to work with. I never felt like I was being pushed into anything or dealt any nonsense. I started by looking at leasing a vehicle, but then found the perfect low mile used Jetta that fit my needs. Dennis was great to work with and enjoyed having him help me through the sales process. The day I showed up to get my Jetta I had the check from my bank thinking I had a great financing deal. After speaking with Naomi about my financing, she went to work for me and got me an even better deal! Overall, it was a painless process and the most enjoyable of the 4 or 5 Fort Wayne dealerships I had visited in the last two weeks. On delivery, Alex did a great job of answering all of my questions and making sure I knew what every switch and lever in the car did. Couldn't recommend Vorderman enough! More
Other Employees Tagged: Alex Vorderman , Dennis Meehan