They’re very organized and efficient.
They have excellent communication skills. The service and finance departments are also very helpful.
They have excellent communication skills. The service and finance departments are also very helpful.
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by GREGMATUS24
Verified Customer
Verified Customer
Low pressure sales.
Satisfied with purchase test drive was adequate for understanding the car. Great condition
Satisfied with purchase test drive was adequate for understanding the car. Great condition
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by rclowry618
Verified Customer
Verified Customer
Apr 06, 2026 -
Hollywood Kia responded
We’re thrilled you enjoyed a relaxed buying experience and felt confident in your purchase of the Kia Sportage Hybrid. It’s great to hear the test drive gave you a clear sense of the vehicle and that it arrived in excellent condition. Thank you for sharing your feedback, and we’ll be sure to let Naomis know how much you appreciated her assistance.
Financial consultant added more fees without my consent
always ask for the final numbers upfront
always ask for the final numbers upfront
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by YOMAYRAT
Verified Customer
Verified Customer
Mar 20, 2026 -
Hollywood Kia responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Mar 20, 2026 -
Hollywood Kia responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Awesome thankful helpful patience cooperative nice
friendly people clean environment respectful honest and compassionate people
friendly people clean environment respectful honest and compassionate people
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by mayisiacampbell
Verified Customer
Verified Customer
Mar 13, 2026 -
Hollywood Kia responded
Thank you for highlighting our team’s patience, respect, and friendly service. We’re glad the clean environment and our compassionate approach made your used Kia Sorento purchase comfortable. Javier, Eliannis, and Luis appreciate your trust and wish you many great drives ahead.
Quick courteous service!
Accurate and friendly staff . Finish according to the time expected and also the vehicle was clean.
Accurate and friendly staff . Finish according to the time expected and also the vehicle was clean.
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by ROLY_OTERO
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Hollywood Kia responded
Thank you for highlighting the courteous and efficient service on your Kia Sorento. We’re glad the work was completed on time and that your vehicle was returned clean. We look forward to helping with any future needs.
El mejor servicio que he recibido.
Totalmente profesional y de apoyo al cliente para poder obtener lo que realmente yo buscaba. Los recomiendo a cualquier persona que desee obtener tal
Totalmente profesional y de apoyo al cliente para poder obtener lo que realmente yo buscaba. Los recomiendo a cualquier persona que desee obtener tal resultado en su búsqueda que un buen carro.
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by sbatista717
Verified Customer
Verified Customer
Jan 21, 2026 -
Hollywood Kia responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!
this was definitely the best experience you could ever
have at a car dealership! naomis and ray were the amazing! thank you!
have at a car dealership! naomis and ray were the amazing! thank you!
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by rachaelsaltzman
Verified Customer
Verified Customer
Jan 21, 2026 -
Hollywood Kia responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia.
Just bought a car from you guys on Monday and I haven’t
received my paperwork
received my paperwork
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by DAVIDG3051976
Verified Customer
Verified Customer
Jan 11, 2026 -
Hollywood Kia responded
We're sorry to hear about your experience, David, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Jan 11, 2026 -
Hollywood Kia responded
We're sorry to hear about your experience, David, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
The process of buying the car was very pleasant, fast and
we were very welcome.
we were very welcome.
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by torrestorressalvador
Verified Customer
Verified Customer
Other Employees Tagged:
Fikret, Sakiroglu
Jan 03, 2026 -
Hollywood Kia responded
Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon!
I feel very mishandled and deceived.
I purchased a used 2024 on a Monday explaining I was in Florida for just under three months them moving to the west coast. This vehicle they claimed
I purchased a used 2024 on a Monday explaining I was in Florida for just under three months them moving to the west coast. This vehicle they claimed passed their pre-delivery inspection and had fresh oil & filter changed, and they would fix two cosmetic scratches, and replace tires that were almost bald. For the scratch repair & tires I needed to leave the car there a few days and pick it up ready to go on Thursday. When I returned for my vehicle 3 days later only one scratch fixed, tires not changed, and the address on my registration was wrong. I was told manager had left as it was closing time, my sale was final, but they would fix the address (which they never did) and they could arrange the other scratch and tires I wanted done for a fee. I drove the car maybe a week and was having issues with slippage at stops so went for new tires only to discover there was also a patched hole in the sidewall where it is not to be patched and the car needed new rear brakes that were at 2mm, and it needed differential fluid, a second opinion brought same results. A few weeks later after car died twice I needed a new battery which at least was covered by warranty and at that point I was informed I needed an oil and filter change because car needed 4.5 quarts and it had over 5.5 quarts in the system which was bad for the engine and when that was being fixed the filer was on so tight they struggled to remove it, they also showed me that the cabin air filter was filthy and needed changed. Exactly 3 months after purchase I went to register vehicle on the west coast and opened my paperwork that I’d been told was all my documents, title, and registration and I had not been given a paper title for my vehicle which is required to register it. I called Hollywood Kia and was told it was virtual title and to contact DMV to get it printed, but I could not simply go and order a title because the address on my registration was still incorrect and not recognized as accurate so I’m now going through the time & expense of dealing with trying to access my car title from 3,000 miles away. WORST car dealership ever!
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by Mariam
Verified Customer
Verified Customer
Jan 01, 2026 -
Hollywood Kia responded
Thank you for bringing this to our attention, Mariam, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Jan 01, 2026 -
Hollywood Kia responded
Thank you for bringing this to our attention, Mariam, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
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