Narcis Agic
Narcis Agic at City Volkswagen of Evanston

Narcis Agic | Page 44

Sales Manager

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

Contact Me
5.0
554 Reviews

Dealership Experience

27 yrs, 8 mos

Industry Experience

33 yrs, 9 mos

Specialties & Trainings

Volkswagen Master Certifed

5.0

554 Reviews

Write a Review

554 Reviews of Narcis Agic

May 18, 2020

Dealership Rating
Employee Rating

Effortless This is our second time returning to the car dealer as both experiences were simple and fast. Both Mario and Narcis were very helpful and informative More

by Happy Tiguan Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

April 30, 2020

Dealership Rating
Employee Rating

Dissapointed in VW credit treatment after buying or leasing now 7th vehicle! However all the guys did great job making it possible. Especially Mario and Narcis More

by FRIVICAM
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac , AutoBarnTB3 Admin, Goran Bijedic, Ricky Espino, Yoram Gorges, John Gorzelnik, Xavier Rios

March 08, 2020

Dealership Rating

Took the fun our of car buying Heard the GM through the wall in the room next door talking down to the sales rep. Made a bad impression on me and I almost left then, thinking why wo More

by cindymzim
Recommend Dealer
No
Mar 09, 2020

City Volkswagen of Evanston responded

Good afternoon, My name is Narcis Agic and I am General Manager of The Autobarn Volkswagen in Evanston. Allow me to start with apologies for your recent experience with our company! As a General Manager my job and is to treat everyone with dignity and respect, Therefore I was shocked to read your review about GM at our store who is "talking down" to sales representative and using high pressure towards customer in order to sell extended warranty or anything else. None of information provided in your review relates to me, as a matter of fact I was in Florida for last 10 to 15 days taking care of my aging father and in my 22 years of experience at Autobarn my Dealer Rater score is 4.9. More importantly, I don't talk to anyone like that, my job is to find out who "helped" you and which manager was involved in your transaction so I can take measures against that individual! Your experience is not a culture in our dealership and please provide me your name and name of sales representative who was working with you so I can follow up with everyone and provide you with results of my investigation. In meantime I will kindly ask you to remove my name from your review. Respectfully, Narcis Agic The Autobarn Volkswagen Evanston mobile (847) 477-3020

February 03, 2020

Dealership Rating
Employee Rating

We were very happy with our salesman, Mario Grbavac, he was very knowledgeable and made sure we were taken care of throughout the entire process of purchasing our new car. I highly recommend!! More

by dukic144
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

January 27, 2020

Dealership Rating
Employee Rating

Service was exceptionally great and everything that I needed done on my car was done and the customer service that I experienced was great as well. More

by NARSSO33
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino, Adam Findley, Yoram Gorges

January 24, 2020

Dealership Rating
Employee Rating

Adam the best service manager ever. Knowledgeable and friendly. Rest of the team in service always great and on the top of the thigs. Outstanding More

by Miko
Recommend Dealer
Yes

Other Employees Tagged: Goran Bijedic, Adam Findley, Oscar outstanding

January 23, 2020

Dealership Rating
Employee Rating

I have purchased 3 vehicles from Autobarn. They always make the process a comfortable one. I would recommend The Autobarn to friends and family. Thanks. More

by JDWINC89
Recommend Dealer
Yes

Other Employees Tagged: Yoram Gorges

January 16, 2020

Dealership Rating
Employee Rating

We were very happy with our salesman, Mario Grbavac, he was very knowledgeable and made sure we were taken care of throughout the entire process of purchasing our new car. I highly recommend!! More

by cavabrg
Recommend Dealer
Yes

Other Employees Tagged: Mario Grbavac

December 24, 2019

Dealership Rating
Employee Rating

Another New Lease with VW of Evanston This is my 4th lease with the Autobarn of Evanston and I will continue to go back. The process of purchasing / leasing a new car is NEVER easy and th More

by megan_langford23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gorzelnik

December 16, 2019

Dealership Rating
Employee Rating

Great service- Fast and easy Had my touareg in for routine winter service. Swapping tires and an oil change. Had warning light on and they resolved issue without a delay and made More

by sutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Findley, Marrat

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