We drove an hour to this dealership because we knew it
had exactly what I was looking for. Every person we interacted with was absolutely amazing.
had exactly what I was looking for. Every person we interacted with was absolutely amazing.
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by Klcarter773
Apr 04, 2026 -
City Volkswagen of Evanston responded
We’re delighted you chose to drive an hour to find the right used Volkswagen Atlas Cross Sport. We’re glad our team, including Narcis, provided an outstanding experience at every step. Enjoy your Atlas Cross Sport and safe travels!
Sam Lotta
General Manager
slotta@cityautogroup.com
Great people to work with.
Narcis is truly an exceptional salesperson and he treated me with kindness and respect
Narcis is truly an exceptional salesperson and he treated me with kindness and respect
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by Dave
Mar 30, 2026 -
City Volkswagen of Evanston responded
Delighted Narcis provided such respectful and attentive service. We’re glad your Audi A5 purchase was smooth and positive. Thank you for choosing us, and we look forward to helping you again.
Sam Lotta
General Manager
slotta@cityautogroup.com
Everything regarding my GTI purchase went very smoothly.
All business was conducted in a timely,courteous and professional manner.
All business was conducted in a timely,courteous and professional manner.
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by Shakeyq
Other Employees Tagged:
Latoya
Feb 27, 2026 -
City Volkswagen of Evanston responded
We’re happy Narcis and our team provided a timely and professional experience for your Volkswagen GTI purchase. Thank you for sharing such positive feedback. We look forward to assisting you in the future.
Sam Lotta
General Manager
slotta@cityautogroup.com
Great service very welcoming and business was great, i
was welcomed and felt very eager to purchase from them
was welcomed and felt very eager to purchase from them
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by hodgesdariun04
Feb 15, 2026 -
City Volkswagen of Evanston responded
It’s wonderful that our team made you feel welcome and enthusiastic about your used Volkswagen purchase. Thank you for trusting us and enjoy your Volkswagen.
Sam Lotta
General Manager
slotta@cityautogroup.com
Just purchased a 2026 Tiguan SE R-line with amazing
customer service! Very qualified personales. Special thanks to Narcis Agic and Mario Gentry. Pleasant experience with everything. Narcis is very know
customer service! Very qualified personales. Special thanks to Narcis Agic and Mario Gentry. Pleasant experience with everything. Narcis is very knowledgeable and very professional. Thanks again to all the team there!!
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by Mauricio
Jan 25, 2026 -
City Volkswagen of Evanston responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Sam Lotta
General Manager
slotta@cityautogroup.com
Great service, Great pricing.
Came in to see a couple vehicles, They had them picked out and ready for us to try. Real informative and knowledgeable about the vehicles. No pressur
Came in to see a couple vehicles, They had them picked out and ready for us to try. Real informative and knowledgeable about the vehicles. No pressure or usual salesman tactics, Very transparent and honest. AMAZING Pricing as well.
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by Charles Lisciandrello
Other Employees Tagged:
Enrique ( 5 Starts )
Jan 24, 2026 -
City Volkswagen of Evanston responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer.
Sam Lotta
General Manager
slotta@cityautogroup.com
Everybody provide excellent service.
I would especially like to thank Narcis for his outstanding service.
I would especially like to thank Narcis for his outstanding service.
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by perezadrian1985
Jan 23, 2026 -
City Volkswagen of Evanston responded
Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Sam Lotta
General Manager
slotta@cityautogroup.com
Service was amazing.
Really appreciate how Narcis guided me through the process and want to highlight his honesty, knowledge of the vehicles and professionalism throughou
Really appreciate how Narcis guided me through the process and want to highlight his honesty, knowledge of the vehicles and professionalism throughout the whole transaction.
Thank you, Narcis and VW of Evanston
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by Sespincas1
Jan 22, 2026 -
City Volkswagen of Evanston responded
Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon!
Sam Lotta
General Manager
slotta@cityautogroup.com
We’ve been working with Narcis for years, and he
continues to set the standard for what a great car buying experience should be. Our 2026 VW Atlas purchase was smooth, transparent, and genuinely enj
continues to set the standard for what a great car buying experience should be. Our 2026 VW Atlas purchase was smooth, transparent, and genuinely enjoyable from start to finish. Narcis is knowledgeable, responsive, and never pushy. He listens, follows through, and makes sure everything is handled the right way. That consistency over many years is why we keep coming back. Truly one of the best in the business.
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by escohen.us
Jan 21, 2026 -
City Volkswagen of Evanston responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Evanston are glad to have you as a customer.
Sam Lotta
General Manager
slotta@cityautogroup.com
We were in the market for a 3rd row SUV after having our
3rd child and the VW Atlas was on our list to check out. We had already been to see the BMW X7 and Audi Q7 at their respective dealerships on the nor
3rd child and the VW Atlas was on our list to check out. We had already been to see the BMW X7 and Audi Q7 at their respective dealerships on the north shore. Our experience at City VW of Evanston with Narcis Agic was truly the selling factor in deciding to purchase the Atlas. We were greeted right away, taken seriously, and he was so knowledgeable and honest about every aspect of not only the Atlas, but the competition vehicles as well. He proceeded to help us pop our infant car seat into the back of an Atlas at the dealership, to drive to their nearby warehouse and show us every single Atlas they had at in house.
Narcis was kind, honest, and efficient, making every step of the buying experience a breeze. THANK YOU!!
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by Rebecca
Jan 21, 2026 -
City Volkswagen of Evanston responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston!
Sam Lotta
General Manager
slotta@cityautogroup.com