Nariah Chapek | Page 3

They were all very nice and answered all my questions. They are all very knowledgeable. They are all very knowledgeable. More

by dipiazza.sarahann Verified Customer Verified Customer

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Was a pleasant experience from the start, informative, test drive was really good. Very knowledgeable and helpful. test drive was really good. Very knowledgeable and helpful. More

by dave.dahl09 Verified Customer Verified Customer

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Nariah, of Sale Department will not replace an unsafe windshield that is Classed as "sandblasted" by the ABC Glass company yet Nariah REFUSED to have it replaced. Neriah told me that reviews don't matter windshield that is Classed as "sandblasted" by the ABC Glass company yet Nariah REFUSED to have it replaced. Neriah told me that reviews don't matter & I can threaten all I want but he was NOT 🚫 replacing the windshield...GRRR DONOT buy from this dealership!!! More

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Well informed and polite staff. Jared Beach our sales person is not on the attached employee list! Jared Beach our sales person is not on the attached employee list! More

by Theo Verified Customer Verified Customer

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One day after our purchase, I posted a great review. That review was only on the purchasing of the car, this review is about what happened a few days after we bought our 2024 Mazda CX5...... I'm sure i That review was only on the purchasing of the car, this review is about what happened a few days after we bought our 2024 Mazda CX5...... I'm sure in some cases the service department at Chippewa is fine, but we had a 5 day old brand new 2024 car break down on us and we could not get answers or ideas as to what was wrong with our car and instead they told us to tow it to the nearest Mazda (which happened to be White Bear Lake). I just don't feel confident when a brand new car brakes down, that the place I bought it from can't give more answers or offer more ideas/help. I never heard from the Chippewa service department again, only a sales manager. The sales manager was hinting that the dead battery was our fault and when it was discovered by White Bear that it was a defective battery (on a brand new 2024 car) that was the problem , I got a half hearted apology from Chippewa. Also, I had mentioned that we might want to use their return policy (return for any reason if under 7 days and 250 miles, no questions asked- we had 5 days and 248 miles) and that idea was basically dismissed. When you spend over $40k on brand new car it is very unnerving and frustrating, It would have been nice to not feel like it was our fault (which it was not) and not be brushed off with a "sorry, enjoy the car" I'm not 100% sure what could have been done differently, but I know that if I had sold someone a car and 5 days later it is being towed and it put the owner out (had to find a ride to work for three days) and then drive into the cities to pick up a car that should have no issues after less than a week, I would have found something to make them feel a little better. More

by damonbarta9966 Verified Customer Verified Customer

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Professional and friendly staff! Everyone was very knowledgeable with the company! process was very quick and easy. Everyone was very knowledgeable with the company! process was very quick and easy. More

by daanileeigh Verified Customer Verified Customer

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It was an exceptional experience! Everyone was very helpful and kind! Thank you! I will definitely recommend Chippewa Valley Mazda! Everyone was very helpful and kind! Thank you! I will definitely recommend Chippewa Valley Mazda! More

by chelsyhelland311 Verified Customer Verified Customer

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Friendly staff specifically Juan and helped us get the exact vehicle we wanted with no hassle. exact vehicle we wanted with no hassle. More

by carrietoler09 Verified Customer Verified Customer

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They were all very friendly. Josh did not try to push a car onto me. Josh gave me several options in the type of vehicle i was looking for. He lined them up side by side so i Josh did not try to push a car onto me. Josh gave me several options in the type of vehicle i was looking for. He lined them up side by side so i could do camparison of them. We took both for a test drive and he gave me his fair opinion on each. They clearly laid out my package options at closing. I was able to work with my own bank and a great rate. More

by sptmbr1985 Verified Customer Verified Customer

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Great! Will definitely use Chippewa Valley Mazda again to service ALL my vehicles! Excellent communication as well! Will definitely use Chippewa Valley Mazda again to service ALL my vehicles! Excellent communication as well! More

by rickchapek Verified Customer Verified Customer

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