Nart Abzakh

Brand new 2025 Outback and already a cracked windshield. Learned that a class action lawsuit against Subaru was paid out due to many Subaru owners experiencing the same issue ( a windshield that easily crac Learned that a class action lawsuit against Subaru was paid out due to many Subaru owners experiencing the same issue ( a windshield that easily cracks). Called the dealership but offered no help just a bunch of xx !! What’s the point of buying a vehicle that I thought had high safety features including a well made windshield. I haven’t received my license plate yet and here I am with an issue to what I thought was a well built vehicle. Don’t waste your time or money on a Subaru the vehicle is not as good as they advertise.First time buying a Subaru and highly regret it!! Subaru is a low quality vehicle that compares to a cheap Yugo! I should have purchased the Toyota Rav 4 instead!!! Go to Yelp and see all the negative reviews that I wish I had seen before buying from Subaru of Grapevine. When your Subaru needs repairs ( and it will ). The level of dishonesty and incompetence from GM David Cheney is very unprofessional and frustrating .DO NOT TRUST HIM!! He did admit that the windshield is made thin so that vehicle can go faster! What I thought I purchased is a safe well built vehicle now I have learned otherwise.DO NOT TRUST THIS MAN or Subaru !!! BUYER BEWARE!!! More

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Easy to deal with. No pressure. Good experience. 3 car that was brought from dealership No pressure. Good experience. 3 car that was brought from dealership More

by TURNERBLG Verified Customer Verified Customer

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It was a great experience. Everyone was nice and professional. Definitely would buy a vehicle from that dealership again. Everyone was nice and professional. Definitely would buy a vehicle from that dealership again. More

by CHANMCCOY Verified Customer Verified Customer

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This was our second Subaru purchase from Five Star and they are a pleasure to work with. I recommend them and will definitely return for our next car purchase. they are a pleasure to work with. I recommend them and will definitely return for our next car purchase. More

by MGREEN831 Verified Customer Verified Customer

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I had a great experience at five star Subaru in Grapevine Tx I would definitely recommend to family and friends. Tx I would definitely recommend to family and friends. More

by SY Verified Customer Verified Customer

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I had an amazing experience at Five Star Subaru! The entire team was friendly, knowledgeable, and made the car-buying process smooth and stress-free. I ended up purchasing a Subaru Crosstrek Wildern The entire team was friendly, knowledgeable, and made the car-buying process smooth and stress-free. I ended up purchasing a Subaru Crosstrek Wilderness and couldn’t be happier with my decision More

by TSHANNON00 Verified Customer Verified Customer

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From the moment I interacted with Casey over internet sales, I knew this would be different from other car-buying experiences I've had. Casey immediately impressed me with her patience and expertise, tak sales, I knew this would be different from other car-buying experiences I've had. Casey immediately impressed me with her patience and expertise, taking the time to thoroughly answer all my questions about different models and features. This personalized attention made me feel valued as a customer and ultimately led to my decision to purchase. The transition to the buying process was remarkably smooth, thanks to Nart and Greg who worked together seamlessly to make what is typically a stressful experience feel relaxed and straightforward. They explained every detail of the paperwork clearly, offered fair terms without any pressure tactics, and ensured I understood exactly what I was signing. What stood out most was how the entire team seemed genuinely invested in finding the right vehicle for my needs rather than just making a quick sale. This customer-first approach has definitely earned my loyalty. I'll not only be returning for service and my next vehicle purchase, but I've already recommended 5star Subaru to friends and family. In an industry often criticized for high-pressure sales tactics, 5star Subaru proves that respect and transparency create not just satisfied customers, but loyal ones. Five stars well earned!​​​​​​​​​​​​​​​​ Thank you, The Bragg Family More

by CHRISTI5 Verified Customer Verified Customer

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Nart was very helpful when buying my first car! They provided me the best comfort when I had to wait at times! He was very imformitive and perfect for me! They provided me the best comfort when I had to wait at times! He was very imformitive and perfect for me! More

by DRHYMES2005 Verified Customer Verified Customer

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Great experience there and I was married to a car sales manager for 19 years, so I know great experience! I absolutely love the Crosstrek!!! manager for 19 years, so I know great experience! I absolutely love the Crosstrek!!! More

by AMELIA.TESSITORE Verified Customer Verified Customer

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Awesome experience here. They really took care of me and treated me like a human being. No pushing to try and get you to buy the extended warranty crap. They made sure I got They really took care of me and treated me like a human being. No pushing to try and get you to buy the extended warranty crap. They made sure I got exactly what i wanted. More

by LANE.SNIPER.DAVIS Verified Customer Verified Customer

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