Natalit Castillo Sarmiento

Group 1 Toyota North Austin responded

Thank you for your kind feedback and for recognizing our team’s efforts. We understand your concerns regarding accessibility and traffic in our location, and we appreciate you sharing this with us. We’re glad you had a positive experience overall and hope to continue providing great service during your future visits.

Group 1 Toyota North Austin responded

Hello Davidkreedy, we're happy to hear you had such a positive experience with Phillip! Feel free to reach out to us if you need anything. Have a wonderful day.

Group 1 Toyota North Austin responded

Hola, nos esforzamos por lograr su satisfacción al 100% y nos alegra saber que tuvo una experiencia tan positiva en Toyota del Norte de Austin. Gracias por la recomendación y ¡que tenga un día increíble!

Group 1 Toyota North Austin responded

Hello, Thank you for bringing your vehicle in today and for your patience during your service. We understand your time is valuable, and we apologize for the extended wait. Our team is committed to providing quality service, and sometimes unexpected delays occur to ensure every vehicle is properly cared for. We truly appreciate your understanding and will continue working to improve wait times. If you have any questions or need assistance scheduling your next visit, please let us know we'd be happy to help. Please reach out to me at JEaster@group1auto.com if you should have any further questions. Josie Easter, Service Customer Relations

Group 1 Toyota North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Group 1 Toyota North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Group 1 Toyota North Austin responded

Hello, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!