Nate Shockey | Page 2

Great car buying experience! Friendly, fast, and professional! I would recommend to anyone looking to buy a car. Friendly, fast, and professional! I would recommend to anyone looking to buy a car. More

by charlene.r.hummel Verified Customer Verified Customer

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Everyone we met were very helpful and friendly! We will definitely recommend this dealership to others! We will definitely recommend this dealership to others! More

by barbieb615 Verified Customer Verified Customer

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Jordan takes Heart in his Work. I'm Thankful to Jordan for Helping Me find a small SUV in my price range😊 I'm Thankful to Jordan for Helping Me find a small SUV in my price range😊 More

by ktlmt777 Verified Customer Verified Customer

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Not the worst experience but not the best. When I had concerns about my 2023 truck, I was told the next day by Mike Shuman, the sales manager, that he would call me back and have the GSM call When I had concerns about my 2023 truck, I was told the next day by Mike Shuman, the sales manager, that he would call me back and have the GSM call me. I called about 10 times over a week period and was told “Mike said he will call you back” but he never did and I never heard from the GSM. They sold me a truck with no spare tire that i didn’t realize until after I got home, one key fob, no manual, not tie down hooks, a rear tire leak that I didnt know was leaking until the next day due to a faulty tire plug, the front tire had a huge plug as well. He said he would help me out and never Mike said he would followed through and of course over promised and undelivered like a typical sales guy who only cares about the sale and not the customer. When I bought the truck The finance manager who did my paperwork, Robert Gross was a jerk. I never complained directly about him but I was informed later that he no longer worked there 3 week later. Apparently I wasn’t the only one who thought he was terrible so I assume he was sent on his way. At least they fixed that issue. The only thing that salvaged my rating and view of Jerry Ulm was CJ. after 1.5 weeks of getting nothing from Mike I spoke with Nate in sales who got me connected with CJ who is the director of internet sales. CJ said he would call me back and actually did an hour later. He then delivered on his promise to get me some financial reimbursement to make things right and said customers matter. He called me 2 days later to confirm as he promised with a solution. When I hadn’t seen the check in the mail 3 days later, I texted his cell that he gave me and He texted me back 5 minutes later with an answer and the check actually arrived that day. He actually has people skills and showed professionalism and for that I appreciated his role in actually listening to the customer. That being said if you work with this dealership hopefully you deal with CJ and Nate who did a nice job in my book More

by ABSTILLEY Verified Customer Verified Customer

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Dealing with Jerry ulm and The sales department everyone was so friendly they made buying a vehicle from them easily highly recommend them A great experience buying my 2014 ram was so friendly they made buying a vehicle from them easily highly recommend them A great experience buying my 2014 ram More

by bullet720 Verified Customer Verified Customer

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great place to buy a car. the staf is very friendly and professional. I definitely recommend to anyone who needs to buy a car. the staf is very friendly and professional. I definitely recommend to anyone who needs to buy a car. More

by REINIEL1326 Verified Customer Verified Customer

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0 - ZERO ☘️ Irish Honey Badger - (Richard E. McGinnis) - My wife Carol's 2024 Jeep was acquired after the Trade-in of her 2022 Jeep - Jerry Ulm Chrysler Dodge Jeep RAM - Mortgage company was ded McGinnis) - My wife Carol's 2024 Jeep was acquired after the Trade-in of her 2022 Jeep - Jerry Ulm Chrysler Dodge Jeep RAM - Mortgage company was deducting money monthly from my account I assume it was for my wife's 2024 jeep payment however, no money went to the balance of my wife's Jeep. Hence, the company was stealing money out of my bank account. I'm a disabled Veteran and need an attorney to help me to right this wrong. ☘️ Irish Honey Badger - (Richard E. McGinnis) - My wife Carol's 2024 Jeep was acquired after the Trade of her 2022 Jeep - Jerry Ulm Chrysler Dodge Jeep RAM - Mortgage company was deducting money monthly from my account I assume it was for my wife's 2024 jeep payment however, no money went to the balance of my wife's Jeep. Hence, the company was stealing money out of my bank account. I'm a disabled Veteran and need an attorney to help me to right this wrong. More

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I had a great experience buying a car at this dealership. Nate Shockey greeted us and listened to what we were looking for. He presented us with great options and took his time to explore different cars for Nate Shockey greeted us and listened to what we were looking for. He presented us with great options and took his time to explore different cars for us. He made the process very smooth and easy. More

by stephanie.j.delahoz Verified Customer Verified Customer

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Everyone that helped me was very nice and helped get a fair deal done quickly! fair deal done quickly! More

by bow2yanks Verified Customer Verified Customer

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The dealership was awesome and very thorough! Nate, the salesman, was awesome! Highly recommend them and great experience! Nate, the salesman, was awesome! Highly recommend them and great experience! More

by kristenhurst418 Verified Customer Verified Customer

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