Ray Taylor
Ray Taylor at Regal GMC

Ray Taylor

Service Advisor

Regal GMC

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.5
10 Reviews
4.5

10 Reviews

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10 Reviews of Ray Taylor

May 10, 2026

Dealership Rating
Employee Rating

Two times separate appointments they promised they would fix my vehicle I’ve been waiting since February and it’s may absolutely the worst service department in the United States period More

by Bucsfan1
Service Price Transparency
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Service Time
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Recommend Dealer
No
May 19, 2026

Regal GMC responded

I'm sorry to hear about these concerns and would like to make sure they get addressed to your satisfaction. Please feel free to reach out to Brian Guber (863) 904-2106 - Service Lane Manager to discuss.

May 21, 2026

Bucsfan1 responded

What can we discuss after four months of. Lies? It makes zero sense to me replacing a component would take this long not to mention I was forced to prepay for the part that never came your service department is a joke nobody can afford to laugh at. I called on Friday may 15th at 1252 just to see what kind of lie I would be told and sure enough the part was on it’s way should be in 2-3 days today’s the 21st by the way. That’s the business model? keep lying to a costumer that makes great service again worst service department in the country no comparison. crazy part is there is no option for Zero stars because that’s what I would give

May 06, 2026

Dealership Rating
Employee Rating

We had a great experience at Regal GMC We took my car in for service. Learned there was a couple xtra things wrong with it. We traded in for a newer vehicle. Thanks to help of Issa, Stan & Lacey. All exce More

by carlajd6519
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2026

Regal GMC responded

We sincerely appreciate you taking the time to share with us your experience at GMC.

April 30, 2026

Dealership Rating
Employee Rating

Ray is the most professional and dependable guy we’ve ever met. Have used him for years. A reason why we are returning customer for years. More

by jenfo
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2026

Regal GMC responded

Ray is the best!

May 24, 2025

Dealership Rating
Employee Rating

The service agent was incredible when he met me at the vehicle, set a clear expectation and then executed perfectly! More

by joelkbaker
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2025

Regal GMC responded

Thank you for sharing your positive experience with us at Regal Honda! We're delighted to hear that our team provided friendly and professional service.

March 25, 2025

Dealership Rating
Employee Rating

Great job was completed before I expected. Very professional service exceeded my expectations. Look forward to going back when needed. More

by odlindsey
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac

Apr 01, 2025

Regal GMC responded

Thank you so much for the review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

January 24, 2025

Dealership Rating
Employee Rating

Excellent service advisors that are knowledgeable and professional. Ray is very accommodating and a pleasure to work with. More

by DHAMM
Service Price Transparency
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Recommend Dealer
Yes
Feb 15, 2025

Regal GMC responded

Thank you!

July 25, 2024

Dealership Rating
Employee Rating

Took my tuck to Regal GMC for the first time and I was impressed by this dealership. Ray Taylor was my service advisor and handled my unique issue with a sense of urgency and care. I couldn't have receive More

by sandydrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Regal GMC responded

Thanks for sharing your positive review of Regal. Feedback like yours is valued by every team member here.

May 26, 2024

Dealership Rating
Employee Rating

Staff friendly. I waited a reasonable amount of time for an oil change and tire rotation. More

by KPARC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman , Rob Young

May 28, 2024

Regal GMC responded

Thank you for sharing your feedback.

April 26, 2024

Dealership Rating
Employee Rating

Great experience and helpful staff. They do a great job taking care of my Yukon. More

by jerry86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman , Rob Young

May 01, 2024

Regal GMC responded

Thank you so much for taking the time to review us.

December 05, 2023

Dealership Rating
Employee Rating

Ray is always so helpful and is always honest with me when it comes to my vehicle's needs More

by Apwinters5
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

Dec 08, 2023

Regal GMC responded

Thank you for trusting Regal Honda with your service needs.

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