Nathalie Larrea | Page 13

Everyone was great to work with. Sales and service team answered any questions I had and weee committed to helping me. Sales and service team answered any questions I had and weee committed to helping me. More

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I had a five star experience with Concordville and everyone who assisted me with my purchase! I tested this car with Craig and decided to wait one more day to have my daughter drive it before I made everyone who assisted me with my purchase! I tested this car with Craig and decided to wait one more day to have my daughter drive it before I made my final decision and Craig said that he would not be there the next day but would leave word with Aaron, his manager. The next day, when we arrived, Aaron had arranged for Nathalie to fill in. My daughter test drove the car and we agreed that it might be “the one”! I told Nathalie and Aaron that I had read some very negative reviews on line regarding this dealership and used cars so I informed them that the sale was contingent upon my driving the car to my mechanic for an independent audit. They were most accommodating and, as you can see, it passed that test since I now own this 2017 Ford Focus. I couldn’t be more pleased with the no-pressure treatment and the efforts made to make this a rewarding experience. And one additional thing - I mentioned to Nathalie that I was disappointed that the vehicle did not have an owner’s manual and when I went back the next day with the paperwork after inspection, Nathalie handed me an owner’s manual for my car. This after-purchase customer service was unexpected and very much appreciated! 😉 More

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Going to Concordville Subaru was a very pleasant experience. Everyone there was very knowledgeable and kind. The dealership seemed like a very happy and friendly place. Nathalie is the best. My dad experience. Everyone there was very knowledgeable and kind. The dealership seemed like a very happy and friendly place. Nathalie is the best. My dad and I had a blast looking for a new car. She answered all our questions too. More

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They were very friendly and patient. They didn’t shy away from my concerns about used cars. Nathalie introduced me to the car repair crew and was very through on her explanations of feat They didn’t shy away from my concerns about used cars. Nathalie introduced me to the car repair crew and was very through on her explanations of features and services. More

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We had a very good experience at Concordville Subaru. Our sales person was very knowledgeable about the vehicle and accessories. We liked the no high pressure approach. Everyone we interacted with was fr Our sales person was very knowledgeable about the vehicle and accessories. We liked the no high pressure approach. Everyone we interacted with was friendly and professional. All in all, a good way to buy a new vehicle. We are pleased with our new car and will use the dealership for service. We would recommend them! More

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The dealership has a great inventory good profeshional sales and service department very fast and efficiant. sales and service department very fast and efficiant. More

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They made a stressful experience as pleasant as possible. Everyone was friendly and patient. I would recommend the dealership. Everyone was friendly and patient. I would recommend the dealership. More

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Nat is an absolute rockstar and the sweetest person! She helped my sisters and I buy a car to share and was very supportive throughout the whole process! She is very knowledgeable about the car and its She helped my sisters and I buy a car to share and was very supportive throughout the whole process! She is very knowledgeable about the car and its history, was happy to show us how all the features worked, and was patient throughout the whole process. We came back at least 3 times (probably more) in the same week to see the car and every time she was happy to make time to go over everything. She’s super easy to contact and is an overall AWESOME person! If it’s your first time buying a car or you’ve done it before, Nathalie is your person! More

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Nat ROCKS! No pressure - smooth and easy buying experience. They let me know when the car made it to their lot, then they delivered it right to my driveway! T No pressure - smooth and easy buying experience. They let me know when the car made it to their lot, then they delivered it right to my driveway! Thank you! More

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Nathalie Larreea our Subaru representative provided exemplary human touch to an otherwise arduous process. She was wonderful to work with and provided a world class customer service that enabled a deci exemplary human touch to an otherwise arduous process. She was wonderful to work with and provided a world class customer service that enabled a decision to be made easily and one that was fulfilling. I highly recommend Concordville Subaru now my family and friends will always ask for Nathalie for a new or used car and we will do our servicing at Concordville Subaru. Paresh More

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