Nathan Hatcher

I leased a 2025 Hyundai Tucson. Salesman gave me q quote on the price out the door. Asked him does it include sales tax, registration , etc. He said absolutely . When I headed to Salesman gave me q quote on the price out the door. Asked him does it include sales tax, registration , etc. He said absolutely . When I headed to finance, they gave me a different quote. Asked why. The finance rep told me sales tax, etc was not included. She said she will speak to the salesman. Strike 1. It had less than 550 miles and battery died. Strike 2. When I leased the vehicle the salesman couldn’t find the 2nd key. I was promised the 2nd key. I was on the phone transferred 5 times and then the call dropped. Strike 3. Never got the general manager so I don’t know what I can do. I’ll have to drive up there. The salesman that assisted on the lease no longer works there. I’m frustrated and cannot get management to address this issue. Very disturbed. More

by mhansen100 Verified Customer Verified Customer

Report | Print

This was the worst experience I have ever had with a dealership. I am a longtime Hyundai owner and purchased from Hyundai in the past with a more pleasant experience. dealership. I am a longtime Hyundai owner and purchased from Hyundai in the past with a more pleasant experience. More

by AJ Verified Customer Verified Customer

Report | Print

Everything went smoothly. Everyone very nice! Process of my purchase and trade it went smooth and quick. Finance gentleman was very nice and patient with all my questions. I w Everyone very nice! Process of my purchase and trade it went smooth and quick. Finance gentleman was very nice and patient with all my questions. I wish I remembered his name. As things stand now I would use this dealership and would recommend to my friends. More

by Littlejapster Verified Customer Verified Customer

Report | Print

I want to thank Nathan Hatcher for his excellent service during my car purchase. He was very patient and took the time to explain everything in detail. I truly appreciate his help and would highly recommend during my car purchase. He was very patient and took the time to explain everything in detail. I truly appreciate his help and would highly recommend him to anyone looking for a car-buying experience. A big thanks to Kurt Bierek for smoothly coordinating the handover of my new car keys in Nathan's absence. Car interiors were not cleaned during handover which was the only bad experience I had. More

by RAJEEVPENTYALA Verified Customer Verified Customer

Report | Print

I never actually met Nathan Hatcher. It was Gabe who I interacted with the most and Keith for the financial aspect. Gabe and Keith we very pleasant and great to work with. It was Gabe who I interacted with the most and Keith for the financial aspect. Gabe and Keith we very pleasant and great to work with. More

by mkw Verified Customer Verified Customer

Report | Print

Very friendly and thoughtful. Helped me with finding a car to meet my needs. Thank you. Helped me with finding a car to meet my needs. Thank you. More

by carltoncantrell4 Verified Customer Verified Customer

Report | Print

Paperwork takes up 3/4 of the time spent. It shouldn’t take 4 hours to purchase a car when the decision is made in less than an hour. It shouldn’t take 4 hours to purchase a car when the decision is made in less than an hour. More

by RHONDA.HAMMACK Verified Customer Verified Customer

Report | Print

Nathan was super helpful and honest. He made buying a car a really good experience. He made buying a car a really good experience. More

by hannahhaynes Verified Customer Verified Customer

Report | Print

Worked the deal out over the phone, was clear I wanted to view the car and purchase when I came in. Rate was not what was discussed and took an hour to get there, almost called the deal dead as I wasn’t goin view the car and purchase when I came in. Rate was not what was discussed and took an hour to get there, almost called the deal dead as I wasn’t going to waste my time. Nasser was great, he assisted getting me where I was supposed to be. Easy from that point on. More

by JORDANPETRAS Verified Customer Verified Customer

Report | Print

everyone was very kind! especially nathan. He took great care of me and went above and beyond! especially nathan. He took great care of me and went above and beyond! More

Report | Print