Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet Cadillac
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Nathan Heimerl | Page 36

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.7
385 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

14 yrs, 11 mos

4.7

385 Reviews

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385 Reviews of Nathan Heimerl

February 17, 2021

Dealership Rating
Employee Rating

Nathan Heimerl in service is always very pleasant polite and very upbeat! Had an appointment with my car in the am and later that afternoon I was having issues, so I called Nathan! I told him the problem... More

by Cre8tivkap
Customer Service
Quality Of Work
Recommend Dealer
Yes
Feb 24, 2021

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 16, 2021

Dealership Rating
Employee Rating

Very satisfied with both the dales department and service. Have been going to Heiser for almost 3 years now and am very comfortable dealing with them. More

by PHILAMY1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka

Feb 17, 2021

Heiser Chevrolet Cadillac responded

Philamy1973, thank you for your continued business and feedback. We are happy we were able to create a positive and memorable experience in both sales and service. We look forward to working with you again in the future. Have a wonderful day!

February 15, 2021

Dealership Rating
Employee Rating

I like the people, services, and they always wash the car and the dealership is always clean. They call by my first name. That's all More

by ROSKOPF11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2021

Heiser Chevrolet Cadillac responded

Roskopf11, we want to thank you for your business and kind words! Our customers are our highest priority and I am pleased to hear we have exceeded your expectations. Have a great day!

February 14, 2021

Dealership Rating
Employee Rating

The service department did a poor job of informing me of my service progress (oil change, tire rotation and front end inspection). I waited over 2.5 hours. More

by SuburbanMom12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Myszka

Feb 16, 2021

Heiser Chevrolet Cadillac responded

SuburbanMom12, we want to thank you for your business and your feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Lana Finch directly by phone at 262-808-2735 or by email at alayna.finch@heiser.com so we can better understand what happened during your experience.

January 21, 2021

Dealership Rating
Employee Rating

They got me in within days, at a good time for me. I stayed there in a comfortable room (missed the coffee because of COVID,) and they were done with the oil change and rotation of tires in record time More

by joanneshirkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mathias "Taz" Derksen, Lana Finch

Jan 21, 2021

Heiser Chevrolet Cadillac responded

Dear Joanne, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 20, 2021

Dealership Rating
Employee Rating

Great service informative,and kind explained the problem that I was having very well and what I should do. Haven't had any problems since More

by BCW14077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Team

Jan 21, 2021

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 18, 2021

Dealership Rating
Employee Rating

Service department is great from the ease of setting up an appointment, availability of times, check in process communication and top rate customer service from staff! More

by RLC55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka , Lana Finch, Steven Hanke, Service Team

Jan 21, 2021

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 14, 2021

Dealership Rating
Employee Rating

oil change was good they took my car in right away as always and it didnt take very long avery thing checked out ok good service More

by tonybear1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka

Jan 15, 2021

Heiser Chevrolet Cadillac responded

Dear Tony, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 06, 2021

Dealership Rating
Employee Rating

Very pleased with prompt service, courtesy shuttle and extended warranty coverage. Diagnostics were done within an hour while I waited as promised. Parts arrived and were install same day as expected. More

by snh7997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Heiser Chevrolet Cadillac responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 31, 2020

Dealership Rating
Employee Rating

Bought our vehicles there and have always been serviced with Heiser too. No other place has serviced our vehicles. Little to no issues and our vehicles are 2013 and 2014. More

by DAVID.OSGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Heiser Chevrolet Cadillac responded

David, thank you for your continued business and feedback! Have a wonderful day!

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