They were quick to schedule my appointment and address
upcoming service needs as well as the current ones I brought my vehicle in for.
upcoming service needs as well as the current ones I brought my vehicle in for.
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by RENAE399
Verified Customer
Verified Customer
Nov 05, 2021 -
Heiser Chevrolet of West Bend responded
Dear Renae,
Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Always professional and courteous with service that can
be counted on time and time again.
be counted on time and time again.
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by RICHARDDUENKEL
Verified Customer
Verified Customer
Nov 05, 2021 -
Heiser Chevrolet of West Bend responded
Dear Richard,
Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Friendly efficient thorough service did all checks oil
chance and tire rotation to my satisfaction happy with service
chance and tire rotation to my satisfaction happy with service
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by TWD53021
Verified Customer
Verified Customer
Other Employees Tagged:
Lana Finch, Matthew Myszka, Service Team
Oct 19, 2021 -
Heiser Chevrolet of West Bend responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Prompt and professional service. Went in for a oil/
filter change, and was pleased to see my truck was washed as well.
filter change, and was pleased to see my truck was washed as well.
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by HRTADDY
Verified Customer
Verified Customer
Other Employees Tagged:
Lana Finch, Matthew Myszka, Service Team
Oct 19, 2021 -
Heiser Chevrolet of West Bend responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
I’ve been going to Heiser for a number of years, always
had good experiences, until recently, took my Cadillac in for a routine oil change and tire rotation, typically I usually deal with Nathan, however h
had good experiences, until recently, took my Cadillac in for a routine oil change and tire rotation, typically I usually deal with Nathan, however he wasn’t there this day, spoke to the person checking me in, I had asked if my vehicle was gonna receive
the car wash and interior cleaning, they confirmed that.
Came to pick up my vehicle, car was washed but nothing had been done to the interior 👎👎
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by jasondan1
Verified Customer
Verified Customer
Oct 13, 2021 -
Heiser Chevrolet of West Bend responded
Dear Jason,
Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Lana Finch by phone at 262-808-2735 or by email at alayna.finch@heiser.com if you have any additional feedback or concerns.
The service was great and they did exactly what I asked.
They were friendly and courteous and work was performed in a timely manner
They were friendly and courteous and work was performed in a timely manner
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by Fred otto
Verified Customer
Verified Customer
Other Employees Tagged:
Lana Finch
Oct 13, 2021 -
Heiser Chevrolet of West Bend responded
Dear Fred,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Very clean facility. Professional appearances of the
staff. Did not have to wait long for service. Liked that they called when my vehicle was done.
staff. Did not have to wait long for service. Liked that they called when my vehicle was done.
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by TJMPFEIFER
Verified Customer
Verified Customer
Other Employees Tagged:
Sherry Konek
Sep 27, 2021 -
Heiser Chevrolet of West Bend responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to see that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
This email was sent to DAWN Schaenzer, not Olivia.
Olivia is my daughter and test drove a car at your dealership, but I am the one with the Chevy Trax. I tried to have someone change the name when I
Olivia is my daughter and test drove a car at your dealership, but I am the one with the Chevy Trax. I tried to have someone change the name when I was in for service, but I guess it didn't work. This email was sent to daschaenzer--which stands for DAWN Schaenzer. Thanks
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by DASCHAENZER
Verified Customer
Verified Customer
Other Employees Tagged:
Pete Austin, Mathias "Taz" Derksen, Lana Finch, Sherry Konek, Matthew Myszka, Service Team
Sep 27, 2021 -
Heiser Chevrolet of West Bend responded
Dawn, thank you for your business and feedback! We apologize for any confusion we may have caused. Your feedback has been sent to the appropriate management in an effort to get this resolved for you. If you have any additional questions or concerns, please feel free to reach out to our General Manager Tim Rice by phone at 414-328-2409 or by email at timothy.rice@heiser.com. Thanks and have a great day!
I brought my car in for an oil change and interior clean
and was not disappointed! I had great service and my experience was awesome! Thank you!
and was not disappointed! I had great service and my experience was awesome! Thank you!
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by Dawn
Verified Customer
Verified Customer
Sep 08, 2021 -
Heiser Chevrolet of West Bend responded
Dear Dawn,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
We had a small problem with a rattelling noise in a
filter, however it was fixed, very quickly, no problem. It was handled very well.
filter, however it was fixed, very quickly, no problem. It was handled very well.
More
by jschiller39
Verified Customer
Verified Customer
Sep 08, 2021 -
Heiser Chevrolet of West Bend responded
Dear Valued Customer,
Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
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13 yrs, 5 mos
