Nathan Heimerl | Page 40
Service Manager
Heiser Chevrolet of West Bend
2620 W Washington St
West Bend, WI 53095
Dealership Experience
13 yrs, 5 mos
Industry Experience
16 yrs, 10 mos
457 Reviews
Write a Review457 Reviews of Nathan Heimerl
July 08, 2021
I always have the same service man and he is always polite. The others act like they do not want to service me. Thank You 😊 polite. The others act like they do not want to service me. Thank You 😊 More
Other Employees Tagged: Leigh Mattilla , Lana Finch, Matthew Myszka, Service Team
July 04, 2021
I was not happy. They preformed and I paid for a diagnostic on the rear suspension and then they replaced my rear shocks. One week later the same service light came back on. I Brought it back in and diagnostic on the rear suspension and then they replaced my rear shocks. One week later the same service light came back on. I Brought it back in and thet told me the sensor was bad. They replaced the sensor. It's now fine but if they did a diagnostic test it would have shown the bad sensor the first time. More
Other Employees Tagged: Lana Finch
June 30, 2021
Who ever you have setting up your appointment she is constantly messing it up! She never books my loaner car or tells me what may happen at my service to be prepared. I have two small kids in car seats constantly messing it up! She never books my loaner car or tells me what may happen at my service to be prepared. I have two small kids in car seats and had no clue I wouldn’t get my car back that same day!!! This happens to my husband all the time as well. Nate is awesome and sweet and helped solve it BUT he shouldn’t have to put out the fires she’s starting all the time! My last appointment I left in tears and I’ll be real honest when we are ready to upgrade in a few years we are thinking of going to GMC! More
June 11, 2021
Everything regarding the service, price and employee interaction was positive and professional. I will happily continue to bring in all four of my vehicles when necessary interaction was positive and professional. I will happily continue to bring in all four of my vehicles when necessary More
Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team
June 06, 2021
They are very friendly and helpful. This dealer has a great customer waiting area. If you need to work they have plenty of room and plugs to hook up to. great customer waiting area. If you need to work they have plenty of room and plugs to hook up to. More
Other Employees Tagged: Lana Finch
May 30, 2021
Very expensive. This service was very expensive. The service was quoted at a certain price and then was charged more. The parts were over charged service was quoted at a certain price and then was charged more. The parts were over charged More
Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team
May 25, 2021
Very satisfied with service department team. Friendly and knowledgeable! Work was completed in timely fashion and to my satisfaction. Vehicle was returned washed and ready to go. and knowledgeable! Work was completed in timely fashion and to my satisfaction. Vehicle was returned washed and ready to go. More
May 25, 2021
The service rep. Respond quickly when I arrived at the dealership. I was treated kindly and the service rep processed my paperwork in an efficient manner. My wait for my service to be done was shorter tha dealership. I was treated kindly and the service rep processed my paperwork in an efficient manner. My wait for my service to be done was shorter than expected which was a nice surprise. More
Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team
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