Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet of West Bend

Nathan Heimerl | Page 40

Service Manager

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.4
457 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs, 10 mos

4.4

457 Reviews

Write a Review

457 Reviews of Nathan Heimerl

July 08, 2021

Dealership Rating
Employee Rating

I always have the same service man and he is always polite. The others act like they do not want to service me. Thank You 😊 More

by YVONNE ARMSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leigh Mattilla , Lana Finch, Matthew Myszka, Service Team

Jul 14, 2021

Heiser Chevrolet of West Bend responded

Dear Yvonne, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Director Don Meyer by phone at 414-247-8984 or by email at dmeyer@heiser.com so we can better understand what happened during your experience.

July 04, 2021

Dealership Rating
Employee Rating

I was not happy. They preformed and I paid for a diagnostic on the rear suspension and then they replaced my rear shocks. One week later the same service light came back on. I Brought it back in and More

by dhwellner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch

Jul 06, 2021

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Lana Finch by phone at 262-808-2735 if you have any additional concerns or feedback. Thanks and have a great day!

June 30, 2021

Dealership Rating
Employee Rating

Who ever you have setting up your appointment she is constantly messing it up! She never books my loaner car or tells me what may happen at my service to be prepared. I have two small kids in car seats More

by JJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 01, 2021

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your business and valuable feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Lana Finch by phone at 262-808-2735 or by email at alayna.finch@heiser.com so we can better understand what happened during your experience.

June 29, 2021

Dealership Rating
Employee Rating

Will diffently bring my car back here . Service is great and honest More

by Backnchicago32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2021

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 11, 2021

Dealership Rating
Employee Rating

Everything regarding the service, price and employee interaction was positive and professional. I will happily continue to bring in all four of my vehicles when necessary More

by kress.kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team

Jun 14, 2021

Heiser Chevrolet of West Bend responded

Dear Kurt, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 06, 2021

Dealership Rating
Employee Rating

They are very friendly and helpful. This dealer has a great customer waiting area. If you need to work they have plenty of room and plugs to hook up to. More

by kat_paws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch

Jun 10, 2021

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 30, 2021

Dealership Rating
Employee Rating

Very expensive. This service was very expensive. The service was quoted at a certain price and then was charged more. The parts were over charged More

by sferg989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team

Jun 10, 2021

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Lana Finch by phone at 262-808-2735 or by email at alayna.finch@heiser.com so we can better understand what happened during your experience.

May 27, 2021

Dealership Rating
Employee Rating

Everyone was very friendly. But sure miss the popcorn. Took just over hour for oil change and rotation. Price was in range. Great work. Will recommend to others More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Heiser Chevrolet of West Bend responded

Dear Terry, Thank you for your valuable feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 25, 2021

Dealership Rating
Employee Rating

Very satisfied with service department team. Friendly and knowledgeable! Work was completed in timely fashion and to my satisfaction. Vehicle was returned washed and ready to go. More

by JMCCORMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 25, 2021

Dealership Rating
Employee Rating

The service rep. Respond quickly when I arrived at the dealership. I was treated kindly and the service rep processed my paperwork in an efficient manner. My wait for my service to be done was shorter tha More

by LKIRCHENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lana Finch, Matthew Myszka, Service Team

May 28, 2021

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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