Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
212 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 4 mos

Industry Experience

45 yrs, 11 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

212 Reviews

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212 Reviews of Duane Hill

May 19, 2026

Dealership Rating
Employee Rating

The part that I needed for the warranty repair was ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and fi More

by jjstone
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Recommend Dealer
Yes

May 11, 2026

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when you want it DONE RIGHT. .. You go to the PROS!! Ralph always tells you upfront what you REALLY need More

by salemisr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

May 12, 2026

Martin Chevrolet responded

Thank you for the fantastic review! We appreciate your trust in Martin Chevrolet and look forward to helping you again next time! - Martin Chevrolet

May 08, 2026

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The service completed was done correctly, timely and with comprehensive evaluation of the car.. There were no problems identified after I got the vehicle home. More

by sacampau
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Recommend Dealer
Yes
May 12, 2026

Martin Chevrolet responded

We appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again in the future! - Martin Chevrolet

May 03, 2026

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Took time and found problem even tho it couldnt be duplicated at dealership but would only happen sometimes More

by thesir
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Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

May 12, 2026

Martin Chevrolet responded

Thank you for letting us know how our service team did. If there is anything else we can assist with, please don't hesitate to give us a call or stop by! - Martin Chevrolet

April 17, 2026

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It's refreshing to visit the dealership. staff is friendly. Hats off to the lady who cleans the restrooms. More

by toyodakid
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Apr 28, 2026

Martin Chevrolet responded

Thank you for the kind words! We’re glad you enjoyed your visit and found our team friendly and welcoming. We especially appreciate you recognizing the care that goes into keeping our dealership clean—we’ll be sure to pass that along. We look forward to seeing you again next time! - Martin Chevrolet

February 28, 2026

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Services are good, except I have said NO to the free car wash and for some reason they wash it anyway! I work a detail shop and it is not a good idea to wash with a brush after you have a vehicle ceramic co More

by K.CARLTON58
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2026

Martin Chevrolet responded

Thank you for the feedback and for bringing this to our attention. We’re glad to hear you were happy with the service, but we sincerely apologize that your request to skip the complimentary car wash was not honored. Your note is a helpful reminder for our team to double-check customer preferences before sending any vehicle through the wash. We’ll make sure to reinforce this with our staff so requests like yours are respected every time. We truly appreciate you pointing this out and hope to serve you again in the future! - Martin Chevrolet

December 17, 2025

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Warm feeling of home when entering the dealership. Professional at all times. Always ask if theres anything the staff can do for you. I was very impressed with the ceramic treatment that was completed More

by heartbeat0404
Service Price Transparency
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Recommend Dealer
Yes
Dec 26, 2025

Martin Chevrolet responded

Thank you for the great review! We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

October 31, 2025

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Long wait times. Needed two free services and 3.5 hours later walked back to find my car done but I never received any notification. The app showed only the second st More

by LSPIEL
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Recommend Dealer
No
Nov 05, 2025

Martin Chevrolet responded

Thank you for your feedback and for your patience. We’re truly sorry for the long wait and the lack of notification. That’s not the experience we want for you. We’ve identified an issue with the app’s progress tracker that caused it to freeze on step 2, even though your technician completed all work. The notification system also failed to trigger the “ready” alert. Both have been escalated to our dev team for an urgent fix however, we should have called you sooner and we apologize for that oversight. We look forward to seeing you again next time for a smoother experience! - Martin Chevrolet

October 23, 2025

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Nathan was great. Courtois and got me in early and kept me updated. Love the car wash and easy checkout as well. More

by CFK
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Recommend Dealer
Yes
Oct 24, 2025

Martin Chevrolet responded

Thank you for the wonderful review about Nathan! If you ever need anything else from us, please feel free to give us a call or stop by! - Martin Chevrolet

October 17, 2025

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Employee Rating

Martin Chevrolet is all about good people who care and give high quality responsive service More

by DDOFFICEMACHINES
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Recommend Dealer
Yes
Oct 24, 2025

Martin Chevrolet responded

Thank you for the wonderful review! We're honored to hear that you feel our team at Martin Chevrolet provides high-quality, responsive service with genuine care. We truly value your support and look forward to serving you again! - Martin Chevrolet

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