OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
391 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

391 Reviews

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391 Reviews of OC Cardoso

July 28, 2026

Dealership Rating
Employee Rating

Courteous, knowledgeable, and trustworthy staff. They treat me and my car with great care. Great service. More

by mszafranski0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Martin Chevrolet responded

We’re grateful for your 5-star rating! Thank you for choosing Martin Chevrolet and allowing our team to keep your vehicle running its best. - Martin Chevrolet

July 20, 2026

Dealership Rating
Employee Rating

Brought truck in for scheduled paint correction and after 3.5 days called to check status expecting it to be dine soon. Discovered it had been sitting in the lot the whole time with no work done. No communic More

by nicad
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2026

Martin Chevrolet responded

Thank you for your feedback. We sincerely apologize for the miscommunication regarding the ordering process and the paint correction on your truck. We understand how frustrating this must have been, and we're sorry we fell short of the experience you deserved. While we strive to provide clear communication and excellent service, we missed the mark in this instance. We appreciate your patience and the opportunity to learn from this experience so we can do better moving forward. - Martin Chevrolet

July 17, 2026

Dealership Rating
Employee Rating

As always, the service department at Martin Chevrolet came through exceptionally well. I had not called for an appointment, they took me in early afternoon and had my car completed, washed and ready to g More

by LECBOOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jul 21, 2026

Martin Chevrolet responded

Thank you for taking the time to share your experience! It's great to hear that our team was able to accommodate you on short notice and get you back on the road quickly. We truly appreciate your continued confidence in Martin Chevrolet and look forward to serving you again! - Martin Chevrolet

July 15, 2026

Dealership Rating
Employee Rating

Great customer service and very polite. Clean area where you wait for your cat. Teport bery informative More

by cookie46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Martin Chevrolet responded

Thank you for the great review! We’re glad you received friendly, polite service and found our waiting area clean and comfortable. We appreciate your business! - Martin Chevrolet

June 26, 2026

Dealership Rating
Employee Rating

Their service team is amazing. Ralph is the man!! Always willing to go the extra mile! More

by EVERTBAILEY410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Martin Chevrolet responded

Thank you for taking the time to post about your recent experience here at Martin Chevrolet and with Ralph! We sure do appreciate it! - Martin Chevrolet

June 25, 2026

Dealership Rating
Employee Rating

I bought a '26 Chevy Colorado on Memorial Day and was happy dealing with Jack Lazzara in sales. I was also glad Martin Chevrolet had a nice selection of mid-sized trucks ON the LOT. That was the KEY, hav More

by NLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Nathan Hill

Jul 02, 2026

Martin Chevrolet responded

10 stars!?!?! What a compliment! We are so proud of our team that helped you out and made your purchase and service experience a great one! Thank you so much for the kind review about Jack, Ralph and the rest of the team here at Martin! Enjoy your new truck! - Martin Chevrolet

June 17, 2026

Dealership Rating
Employee Rating

Paul is a great mechanic and glad Martin Chevy employs him. He always does a thorough diagnosis, repair and maintenance. More

by dar322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Martin Chevrolet responded

Thank you for the great review! We couldn't agree more! We'll be sure to pass along your kind words to Paul. Mechanics like Paul don't come with a warning light when they're doing an outstanding job, but reviews like yours help us recognize it! Thanks for trusting Martin Chevrolet with your vehicle, and we look forward to seeing you again. - Martin Chevrolet

June 03, 2026

Dealership Rating
Employee Rating

The staff are good at communicating, and the timing and costs seem fair on repairs and services More

by KASSBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Martin Chevrolet responded

We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again next time! - Martin Chevrolet

May 31, 2026

Dealership Rating
Employee Rating

Good service accommodate my change of schedules and various other problems I had to get recall done More

by Gpeters55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jun 04, 2026

Martin Chevrolet responded

Thanks for the great review and rating! We appreciate you taking the time to let us know about your experience and hope to be of service to you again in the future. Until then, take care and drive safe! - Martin Chevrolet

May 21, 2026

Dealership Rating
Employee Rating

Service Team was Great. Stayed in communication with us and are very helpful. Love Martin Chevrolet More

by lillyunique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, Jacob Murzyn

Jun 03, 2026

Martin Chevrolet responded

Thank you! We really appreciate your kind words and feedback! See you again next time! - Martin Chevrolet

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