The staff are good at communicating, and the timing and
costs seem fair on repairs and services
costs seem fair on repairs and services
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by KASSBJ
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Martin Chevrolet responded
We appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again next time!
- Martin Chevrolet
Good service accommodate my change of schedules and
various other problems I had to get recall done
various other problems I had to get recall done
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by Gpeters55
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Martin Chevrolet responded
Thanks for the great review and rating! We appreciate you taking the time to let us know about your experience and hope to be of service to you again in the future. Until then, take care and drive safe!
- Martin Chevrolet
Service Team was Great.
Stayed in communication with us and are very helpful.
Love Martin Chevrolet
Stayed in communication with us and are very helpful.
Love Martin Chevrolet
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by lillyunique
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Martin Chevrolet responded
Thank you! We really appreciate your kind words and feedback! See you again next time!
- Martin Chevrolet
The part that I needed for the warranty repair was
ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and fi
ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and find out that it was actually in parts. This is not the first time this has happened with Martin Chevrolet. When I arrived with my vehicle, to have the third brake light on the top of the Silverado cab replaced, the service advisor, looked at it and said I don't see any water in it. In order for us to submit this as a claim, we need to have a picture of it with the water in it. And I replied, you should've taken that picture back in March when you had it here and there was water in it and you ordered the part. That said, they went ahead and supposedly fixed it and charged the repair. they do a good job, when they do it. They do a good job when they're aware that they're supposed to do a good job, but the customer shouldn't have to follow up and see that part is there. I've had to do this twice. This truck only has 34,000 miles on it and the warranty repairs, mixed with the Service has definitely turned me off to Chevrolet.
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by jjstone
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Martin Chevrolet responded
Thank you for taking the time to share your experience. We sincerely apologize for the lack of communication regarding your warranty repair and for the frustration this caused. Having to follow up on the status of an ordered part is not the level of service we aim to provide, and we understand why this would be disappointing, especially since you have experienced a similar issue before.
We also understand your concerns regarding the warranty claim process and the confusion surrounding the documentation needed for the repair. While we're glad the repair was ultimately completed, we recognize that the overall experience fell short of your expectations.
Your feedback is valuable and helps us identify areas where we need to improve our communication and follow-up processes. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our team.
- Martin Chevrolet
The service completed was done correctly, timely and with
comprehensive evaluation of the car.. There were no problems identified after I got the vehicle home.
comprehensive evaluation of the car.. There were no problems identified after I got the vehicle home.
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by sacampau
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2026 -
Martin Chevrolet responded
We appreciate you taking the time to leave us this feedback. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again in the future!
- Martin Chevrolet
The service was great.
I was able to get my car fixed without an appointment. Thank you
I was able to get my car fixed without an appointment. Thank you
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by munozva90
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2026 -
Martin Chevrolet responded
Thank you for trusting us with your vehicle! We really appreciate your review and your business. Come see us again anytime!
- Martin Chevrolet
Took time and found problem even tho it couldnt be
duplicated at dealership but would only happen sometimes
duplicated at dealership but would only happen sometimes
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by thesir
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2026 -
Martin Chevrolet responded
Thank you for letting us know how our service team did. If there is anything else we can assist with, please don't hesitate to give us a call or stop by!
- Martin Chevrolet
Rude as xxxx staff, they NEVER EVER EVER give me a car
wash when I bring the car, I got a tire rotation and the next day my tire sensors are all screwed up. Horrible experience
wash when I bring the car, I got a tire rotation and the next day my tire sensors are all screwed up. Horrible experience
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by redsunglasses21
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Martin Chevrolet responded
Thank you for your feedback. We’re sorry to hear about your experience. We left you a message because we’d like the opportunity to speak with you directly and address your concerns. Please call Duane Hill back at your earliest convenience so we can work toward making this right.
- Martin Chevrolet
I got there before dealer was open and Ralph opened the
door and started my paperwork and took my keys as always he was super kind we shared a couple stories. I always get treated amazing at Martin Chevy t
door and started my paperwork and took my keys as always he was super kind we shared a couple stories. I always get treated amazing at Martin Chevy that is why I drive over a hour to have my service done there
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by rwhowe.rh
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Martin Chevrolet responded
Thank you so much for your continued loyalty and for making the drive to service your vehicle with us! We truly appreciate your kind words about Ralph and are glad he was able to get you taken care of right away and make your visit enjoyable. Providing friendly, personal service is something we take great pride in, and it means a lot to know you consistently feel well taken care of at Martin Chevy. We look forward to seeing you again next time!
- Martin Chevrolet
I'm an old gear head always loved chevys and gm muscle
cars hope the 3 cylinder in my trax is long lasting so far so good Thanks for the free oil changes and car washes.
cars hope the 3 cylinder in my trax is long lasting so far so good Thanks for the free oil changes and car washes.
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by It time buyer
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Martin Chevrolet responded
Thank you for the great review! We always enjoy hearing from fellow Chevy enthusiasts and gear heads. We’re glad you’re enjoying your Trax so far, and we appreciate you putting your trust in the newer technology. It’s great to hear everything has been going well! We’re also happy you’re taking advantage of the complimentary oil changes and car washes. Thank you again for being part of the Chevy family, and we look forward to seeing you at your next visit!
- Martin Chevrolet