OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
352 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

352 Reviews

Write a Review

352 Reviews of OC Cardoso

July 05, 2025

Dealership Rating
Employee Rating

My experience this time with Martin Chevrolet was exceptional. I brought in a car that ended up not showing the problem that caused it to be towed to another service provider last week. Martin Techs More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

My Chevy bolt had a check engine light that needed to be turned off in order for me to charge it. The dealership charged me $189 to just turn off the light. They also charge me an extra $10 for rags and lub More

by rpellison01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 03, 2025

Dealership Rating
Employee Rating

Customer service in the dealership and the service department is always exceptional. We recommend Martin Chevy to everyone! More

by Bcbirr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2025

Dealership Rating
Employee Rating

Fantastic great service facility. . service advisors a re great. And Paul the Corvette mec is the best More

by Dayreden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky , Paul Corvette mechanic

Jul 03, 2025

Martin Chevrolet responded

Thank you so much for your kind words! Paul and the entire team are thrilled to hear about your positive experience, and we’re always here to assist you with anything you need. We truly appreciate your support! - Martin Chevrolet

June 23, 2025

Dealership Rating
Employee Rating

We were given a lot of help and information to help us choose the tight car More

by Sena.ekberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jul 03, 2025

Martin Chevrolet responded

Sena, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! - Martin Chevrolet

June 20, 2025

Dealership Rating
Employee Rating

When i got the car back it ran better then new. They were quick to fix and great to deal with More

by MEATBALL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Martin Chevrolet responded

Thank you so much for the awesome review! We're thrilled you had a great experience, and we can't wait to see you again whenever you need service or a new ride! - Martin Chevrolet

June 19, 2025

Dealership Rating
Employee Rating

My first time to the service area and step out the car and was not greeted by anyone I had to ask what to do. More

by jella2008
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2025

Martin Chevrolet responded

We sincerely apologize for not greeting you upon your arrival and appreciate your understanding. We never want our guests to feel overlooked and will strive to make your next visit an enjoyable and seamless experience! Thank you for your valuable feedback and your patience. - Martin Chevrolet

June 18, 2025

Dealership Rating
Employee Rating

This was my first visit. Service writer was very poor with communication as to what and when my car would be done. More

by Orange crush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2025

Martin Chevrolet responded

Oh no! We're really sorry about the miscommunication and not getting off to a great start with you. We truly apologize for any inconvenience this might have caused. Please give us another chance in the future to show you how dedicated we are to providing exceptional service. We value your understanding and look forward to making it right! - Martin Chevrolet

June 12, 2025

Dealership Rating
Employee Rating

The dealership is always clean and the Sales and Service teams are very courteous and helpful. More

by atecoengines
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris , Adam Arliskis

Jun 20, 2025

Martin Chevrolet responded

We appreciate you taking the time to leave us this feedback. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

June 12, 2025

Dealership Rating
Employee Rating

They did a great job kept me informed, gave me correct information about my warranty More

by eddean789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Martin Chevrolet responded

Thanks for your praise and kind comments about our team. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

1
...

Dealership Inventory (163 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $45,967
2025 Chevrolet Silverado 1500
new
Rip Tide Blue exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Trax car
2025 Chevrolet Trax
new
Crimson Metallic exterior
Automatic
Front-wheel Drive
new 2025 Chevrolet TrailBlazer car, priced at $31,680
2025 Chevrolet TrailBlazer
new
Mosaic Black Metallic exterior
CVT
Front-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $57,719
2025 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Traverse car
2025 Chevrolet Traverse
new
Lakeshore Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Chevrolet Equinox EV car, priced at $51,490
2025 Chevrolet Equinox EV
new
Black exterior
Automatic
Front-wheel Drive