Nathan (Nate) Garcia | Page 26
Service Advisor
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.
Read moreDealership Experience
6 yrs, 7 mos
Industry Experience
9 yrs, 3 mos
Specialties & Trainings
Automotive technician degree from Arizona Automotive Institute
276 Reviews
Write a Review276 Reviews of Nathan (Nate) Garcia
November 22, 2024
I came in to have an oil change and a recall item to be fixed. My service rep didn’t know if the parts were available for the recall item so I asked him to please let me know as that would determine how lo fixed. My service rep didn’t know if the parts were available for the recall item so I asked him to please let me know as that would determine how long I would be there. He said he would. I sat down and waited. An hour later I got up to see if both items were to be done. He and three other men were in an office. It was a glass office. I stood outside the office to wait until someone saw that I needed help. No one came out. I notice my car keys on the counter and my car ready to go so I knocked on the glass and finally got someone’s attention. My service rep apologized saying he was in a meeting. I asked him if my car was going to get the recall item fixed and he said no. I asked him why he didn’t notify me. He had no reason. I then asked if my car was ready and it was. How much extra time did I wait I don’t know. Clearly I wasn’t a priority. I was not happy. More
November 14, 2024
Victor was able to work with me with the issue on my 2024 Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. More
Other Employees Tagged: Victor Morales
November 02, 2024
I don’t like being told to write a minimum amount of words for my evaluation. The service department is knowledgeable, friendly and thorough! words for my evaluation. The service department is knowledgeable, friendly and thorough! More
Other Employees Tagged: Victor Morales

