Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia | Page 26

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
4.8
276 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 7 mos

Industry Experience

9 yrs, 3 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

276 Reviews

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276 Reviews of Nathan (Nate) Garcia

November 30, 2024

Dealership Rating
Employee Rating

Still waiting on recall for my 2019 CRV fuel pump impeller. Indicated after last servicing you would call me when in stock More

by stevecoffman65
Service Price Transparency
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Recommend Dealer
Yes
Dec 03, 2024

Germain Honda of Surprise responded

We appreciate your business and look forward to completing your recall for your CRV. Best Regards, Sassha Motz General Manager

November 29, 2024

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I was very pleased with the service that was provided it was quick and easy and I’ll be using them again if I have any other car troubles. More

by Alexharrison0828
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Recommend Dealer
Yes
Dec 03, 2024

Germain Honda of Surprise responded

Hi Alex, we here at Germain Honda of Surprise are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

November 22, 2024

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Employee Rating

I came in to have an oil change and a recall item to be fixed. My service rep didn’t know if the parts were available for the recall item so I asked him to please let me know as that would determine how lo More

by ssladebrown
Service Price Transparency
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Recommend Dealer
No
Dec 23, 2024

Germain Honda of Surprise responded

We appreciate your business and feedback. Thank you for speaking with our service manager, David McKee and allowing him to address your concerns. Our team looks forward to the opportunity to work with you again and improving upon your experience. Best Regards, Sassha Motz General Manager

November 19, 2024

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Nathan went above and beyond helping us get our van fixed! His extra effort helped save us money and get my van working great again. More

by kldesanti
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Recommend Dealer
Yes
Nov 20, 2024

Germain Honda of Surprise responded

Thank you for letting us know that Nathan ensured you and your Honda were a top priority and are thoroughly taken care of. Best Regards, Sassha Motz General Manager

November 18, 2024

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Professional and friendly the Honda was service in a great time management. The facility was friendly More

by paulaamos53
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Recommend Dealer
Yes
Nov 20, 2024

Germain Honda of Surprise responded

Thank you for leaving our team this positive feedback about your quality and efficient service experience. Best Regards, Sassha Motz General Manager

November 14, 2024

Dealership Rating
Employee Rating

Victor was able to work with me with the issue on my 2024 Honda Civic. He updated me on the issue and explained the issue and how to keep it from happening again. I appreciated the time he took with me. More

by g.e.risinger
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Recommend Dealer
Yes

Other Employees Tagged: Victor Morales

Nov 14, 2024

Germain Honda of Surprise responded

We're delighted to hear that! Thank you for letting us know how satisfied you were with Victor's diligence. We wish you pleasant travels until we may be of service to you again. Best Regards, Sassha Motz General Manager

November 13, 2024

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Nathan has been great! He has always been professional and looking out for the customer. He is a great asset to your service team. More

by G. Hernandez
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Recommend Dealer
Yes
Nov 13, 2024

Germain Honda of Surprise responded

We thank you for highlighting Nathan in this kind review. We are fortunate to have him on our team taking great care of our guests. Best Regards, Sassha Motz General Manager

November 11, 2024

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Nathan in service department has helped me for years and he is great! Personable and professional. More

by shelly_buchmayer
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Recommend Dealer
Yes
Nov 12, 2024

Germain Honda of Surprise responded

Your continued business and trust in Nathan to ensure your satisfaction means so much. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

November 04, 2024

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Andree was awesome and he knew how to help me exactly. He was able to read my chart and let me know exactly what was needed More

by householdbills0607
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Recommend Dealer
Yes

Other Employees Tagged: Andree Khaziran

Nov 06, 2024

Germain Honda of Surprise responded

Providing quality service is our priority. Thank you for highlighting Andree in the kind review. Best Regards, Sassha Motz General Manager

November 02, 2024

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Employee Rating

I don’t like being told to write a minimum amount of words for my evaluation. The service department is knowledgeable, friendly and thorough! More

by mikkiduke
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Victor Morales

Nov 04, 2024

Germain Honda of Surprise responded

We appreciate you choosing Germain Honda of Surprise for your automotive service needs. Our team works hard to ensure your complete satisfaction. See you down the road. Best Regards, Sassha Motz General Manager

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